TruGreen Lawn Care - 5982

They very professional and do their job very well.

We had our first treatment of outside spray that went 2 feet high around the entire perimeter of the House.

Pretty good. I would say my particular, Justin Monier, has been fantastic. I would say I think we've had them for a few years now, and we've had pretty good service from them throughout. Justin has been their front man for me so that's why I bring that up. I have them ongoing. I still use them. I still have a contract with them. They come out a few times a year. I pay time by time and they bill me. I would say their response is why I would recommend them to a family member or a friend.

TruGreen seems to do a good job. They out two days ago. They did a fine job. They come out on an annual basis.

It's an ongoing service year round. They don't do a particularly good job of weed prevention. They charge too much. I think it's about $700 a year. Nothing stands out. It's not particularly good, but, what else is available out there? I've never found one that is particularly good. They need to improve their services overall, they need to take more time. They were charging about $75 per call and they do the call in about 10 to 15 minutes, maximum. They're pretty responsive. They set up their own schedule.

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We have two lawns. We're very unhappy with them. We cancelled it. They showed up but they're not letting us know they're there. I would tell friends not to call them. They should have done what they said they're going to do.

A few days after treatment the bushes, hibiscus, Mexican petunias and other woody garden plants went into shock and started dying back. When Scotts came out to do the lawn, I showed them the problem and was told a manager would contact me and look into it. I never heard anything. Three weeks later I called and left a message with my number to have someone call me. The next morning the Scotts truck pulled up and started applying something to the flower beds. I went out and stopped them explaining that a manager was suppose to contact me and I didn't want more of something put on the beds when I already had a problem. I showed him the dead areas and also my neighbor's flower bed with the same plants in healthy condition. We both water 2x week and get the same rainfall. That evening a call was placed to a different number than the one I left resulting in them talking to my father 5 states away. They told him that we were in a draught and the problem was due to lack of watering. He told them they needed to talk to me as I was living in the house. We have been getting rain here at least 3x week and often more as we are in the RAINY season in addition to automatic full lawn irrigation 2x week and my spot watering on any days that it isn't raining as needed. I placed a third call the following Monday and left a message with no response. I place a fourth call on Wednesday with my number. Service response is TERRIBLE and worse yet they tried to blame it on fictitious weather conditions. They thought they could use the weather excuse because my father is a snowbird and wouldn't be around to tell them otherwise. FALSE excuses and no service response. I would definitely not recommend this particular Scotts office.

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acceptable

I pay by the month whenever I want it done. I don't have a contract. I don't have any problems. The price is good; it is fair.

He did pretty good work and he cleaned up the yard. He is pretty competitively priced. He is always on time and very professional.