MUFFLER MAN OF OCALA

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I couldn't get home fast enough to write this review!  I drive an older Toyota Celica and began noticing a rumbling noise coming from the rear of the car.  Sounded like something "muffler" related.  I searched Angie's List and found Muffler Man of Ocala with an "A" rating.  I stopped by, spoke with Ashley and Jeff and made an appointment for the next day.  I was hoping to meet Brian Watson, the owner, as he was written up especially well.  On the next day I did meet Brian and was very impressed with his professionalism and friendliness.  He took my car promptly at the scheduled appointment time, explained what had to be done, and voila the car was finished in under a half hour.  Now, I realize this is considered a minor repair, but I was so impressed by Brian and his staff, including Jeff the technician who did the actual work, and Ashley, their hard-working receptionist, that I intend to bring both my cars there for service in the future.  They do much more than just muffler repair and replacement.   Look them up if you need work on your car.  A good repair shop Is hard to find these days!

I had new tires installed on my 2003 Suburban and while it was up on the lift the installer noticed a crack around the tailpipe where it entered the muffler. Took it to Muffler Man and asked what my options were. I opted to change the exhaust to a and quot;rue dualand quot; exhaust. They replaced the pipes, installed a catalytic converter and two new mufflers, and new tail pipes with chrome extensions. The work was done while I watched and was excellent. It was apparent that the installers knew what they were doing. A few days later I started hearing a rattle and went back. They took my car right in an raised it on the lift. It was immediately obvious that a bracket had come loose and they replaced it. That fixed the problem and I could not be happier with the installation. Car sounds good too.

I had stopped by the Muffler Man about a week previous to May 14th to explain my problem and see if they could do the necessary work to correct the problem. I was given a verbal estimate to remove and replace one catalytic converter on the driver's side of the truck. Subsequently it was recommended to me by my neighbor to just go ahead and replace both catalytic converters as I couldn't be absolutely sure whether my problem was due to just the one or possibly the other or maybe even both being clogged. So the morning of May 14th I took my truck to the Muffler Man on Pine Avenue in Ocala, Florida and asked them how much they would charge to replace both converters. They gave me a break on their previous verbal estimate due to having both converters replaced at the same time and within about an hour or so the job was completed and I was on my way. They did an excellent job with the installation and even cleared the code that was keeping my check engine light turned on. I have had no further problems with my truck, the check engine light has not come back on and it is running once again like it is supposed to. The people at the Muffler Man were polite, friendly and professional in their work. They did what they said they would do and charged what they said they would charge which in my opinion was a very fair price for the work performed. I would heartily recommend the Muffler Man to anyone with any type of catalytic converter or exhaust problems.