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Massey Services Inc

4.7(
15
)
Landscape - Soil, Sand, Mulch and Rock Delivery, Retaining Wall - Install, Sprinkler - Backflow Valve,

About us

Additional phone number - (888) 262-7739, (352) 854-7988. Additional DBAs - Massey Services Inc, Green Up, Massey, Massey GreenUp, Massey GreenUP Landscape Services, Massey PrevenTech Commercial Services, Massey Services. Additional contact name - Mandi LeFevre. See BBB for additional DBAs.

Business highlights

Emergency services offered
95 years of experience

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.715 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
7%
3
0%
2
0%
1
7%
Write a review
Showing 1-15 of 15 reviews
Dave A.
Sep 2018
1.0
Supervisor inspected and called their office. Their response was the sego palm had deficient nutrients. They injected nutrients into the plant. I was told to cut the dead branches off. The only plausible explanation was the chemicals in the spray killed the new growth. They promised to adjust ph of lawn and adjust root waster absorption. After many calls for follow up, the lawn treatments were finally applied 30 days after our first meeting.
Response from

"Mr. [Member Name Removed], Thank you for contacting Massey Services. We are concerned that we have not met your expectations. I will forward your concern and feedback to our Regional Manager and our COO/Executive Vice President and someone from corporate will be calling you to offer a resolution. Our top priority is your total satisfaction. Thank you."

Judith F.
Jun 2018
5.0
Yes, I recommend this pro
The district manager gave us a presentation and options to protect our home. She was pleasant and professional. About a week later, a specialist installed the unground bate traps. He did not explain the process, but was quick with the installation.
Response from

"Ms [Member Name Removed], Thank you for the "A" rating! We appreciate you taking the time to update us on your experience. Have a great week! - Rae Lee, Customer Care"

Gary P.
Aug 2017
5.0
Yes, I recommend this pro
................................................................................
Response from

"Mr [Member Name Removed], Thank you for your kind words. We strive to exceed our customers' expectations every day. We are thrilled to hear we did that for you. Thank you for your business. Have a great weekend. Rae Lee, Customer Care"

Debra N.
Apr 2017
5.0
Yes, I recommend this pro
Very professional, very curious and friendly. If any issues, they come right back again
Georgia O.
Jan 2017
5.0
Yes, I recommend this pro
I would give them a double A. They guarantee that you won't get termites or they will pick up the cost.
Response from

"Thank you Ms [Member Name Removed], we appreciate the "A" rating. We strive to exceed our customers' expectations every day. Have a great rest of your week."

Ruth W.
Jan 2017
5.0
Yes, I recommend this pro
unknown
Response from

"Thank you, Ms [Member Name Removed], for the "A" rating! It is our main priority to exceed our customers' expectations. We appreciate your business!"

DOUGLAS M.
Dec 2016
5.0
Yes, I recommend this pro
$36,000
Great each time they come.
Response from

"Thank you Mr [Member Name Removed] for taking time out to let us know about your positive experience with us. We are happy to hear that we are meeting your expectations, as customer satisfaction is our highest priority. Thank you!"

Jodi W.
Sep 2016
5.0
Yes, I recommend this pro
unknown
Terri S.
Feb 2016
5.0
Yes, I recommend this pro
unknown
MARILYN L.
Feb 2016
4.0
Yes, I recommend this pro
$8,500
They are a two fold company. They do pest control and lawn care. We only used the pest control. We are on a regular regime, they come out every third month. I think we started it last summer. It's $85 a visit. They're average, and the people that came out to do the consultation were friendly and outgoing. The guy that comes out and does the spraying isn't overly friendly but, we don't care.
Joseph L.
Aug 2015
4.0
Yes, I recommend this pro
unknown
Response from

"[Removed member name], Thank you for sharing your feedback with us! I will forwarded your kind review to the inspector and General Manager at your local office. Thank you for allowing us the opportunity to serve you. Thank you, Massey Services Customer Care"

John B.
Jul 2015
5.0
Yes, I recommend this pro
unknown
Response from

"Mr. [Member name removed], Thank you for your feedback! We appreciate the opportunity to serve you. I have forwarded your positive review to the management team for review. Thank you for being a valued customer. Thank you, Massey Services Customer Care"

Candace L.
May 2015
5.0
Yes, I recommend this pro
$46,900
unknown
Response from

"Hello Ms. [member name removed], Thank you for your positive feedback. I have forwarded your kind words to our corporate headquarters for review. Thank you for allowing us the opportunity to serve you. Thank you, Massey Services Customer Care"

Betty F.
Apr 2015
5.0
Yes, I recommend this pro
$5,000
I've had them for 3 years now. I have a contract with them so they come out regularly.
Response from

"Ms. [member name removed], Thank you for your positive feedback! Customer satisfaction is very important to us. I have forwarded your complement to our corporate headquarters. Thank you for being a valued customer. Thank you, Massey Services Customer Care"

Margaret C.
Mar 2015
5.0
Yes, I recommend this pro
$258,400

They provided all of the initial services on same day and then they will come on a regular scheduled basis. Received call the next business day to see if we were happy with service.


Response from

"Hello [member name removed], Thank you for taking the time to share your positive experience with us. Customer satisfaction is very important to us. I have forwarded your complement to our corporate headquarters. Thank you for being a valued customer. Thank you, Massey Services Customer Care"

Robert S.
Sep 2014
5.0
Yes, I recommend this pro
$18,500
unknown
Richard R.
Sep 2014
5.0
Yes, I recommend this pro
$8,500
I use Massey at two of my properties for over 5 years and am very happy with the service
Joyce W.
Aug 2014
4.0
Yes, I recommend this pro
$15,600
They perform good work and I am always satisfied with the lawn work once it's done.
Lanya A.
Aug 2014
5.0
Yes, I recommend this pro
unknown
Michael O.
Jul 2014
1.0
$15,000
$150.00 for a 10 minute walk around?/ I'd like that job
Janice W.
Jun 2014
5.0
Yes, I recommend this pro
$6,900
I have used this service for almost a year. I bought a home with serious yard problems, full of weeds, and the previous owner had neglected it for a long time. I had used another service but stopped them when the technicians changed and the new one was just too new in knowledge and skill. I have them come monthly. There is no contract so if I did not like them I would just change. Some neighbors say it is 200% better than when they started. Since they have treated my lawn at least 6-7 more neighbors have started using them based on my results and they are quite satisfied.

Jamie J.
Jun 2014
3.0
service was quite good. However, the organization is not professional. I asked them to consider placing an ad in a
program for a chorus to which I belong. I was referred to the home office in Orlando. The contact there wanted previously published materials from us, which I provided. I got no reply, even after calling and writing; in short, I was ignored.
I make it a policy not to trade with businesses who demonstrate such egregious rudeness and disrespect.
When I explained that I was canceling the contract, I would told they would consider an ad next year if I renewed.
This falls under the "fool me once" formula.
For those who don't care about the ethical standards of a company, Massey will do just fine.
Jamie N. Jones
Tina S.
May 2014
5.0
Yes, I recommend this pro
$7,000
My experience with them was perfect. I am very happy with them. I am happy with the person that I have. I just think that they are a very professional company. I have been using them for about four months now.
Betty F.
Mar 2014
5.0
Yes, I recommend this pro
$5,000

I installed new sod in my yard in December of 2013 and hired Massy to maintain it.  They have been out several times

testing soil, fertilizing, and weed control.  Lawn is looking great and I'm very glad I hired them.  Performance has been great!
William D.
Jan 2014
3.0
.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

Massey Services Inc is currently rated 4.7 overall out of 5.
Massey Services Inc accepts the following forms of payment: CreditCard
Yes, Massey Services Inc offers free project estimates.
No, Massey Services Inc does not offer eco-friendly accreditations.
No, Massey Services Inc does not offer a senior discount.
Yes, Massey Services Inc offers emergency services.
No, Massey Services Inc does not offer warranties.

Contact Information

10 SW 49th Ave, Bldg 2 Ste C&D, Ocala, FL 34474

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