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A-1 Quality Cooling & Heating
Heating and Air Conditioning Service, Appliance Repair, Appliance Sale,
About us
Family owned and operated. Additional phone - (352) 489-4141.
Business highlights
Emergency services offered
53 years of experience
Services we offer
Air conditioning & heating services, central, heat pumps, gas, electric & Oil.
Services we don't offer
Ask for details.
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Senior Discount
10%
Accepted Payment Methods
- American Express
- PayPal
- Financing Available
- Check
- Visa
- Discover
- MasterCard
Reviews
1.52 Reviews
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Filter reviews by service
Showing 1-2 of 2 reviews
Judith S.
Aug 2015
Heating and Air Conditioning Service
Once he installed a new thermostat, the system still did not cool. He looked at the unit outside and told me there was a hole in the coil and all the freon had leaked out. He also said the alternating switch was stuck in the heating position and I would need a new switch. He gave me an estimate of $1800 for this work and offered me the option of buying a used unit in good condition for $2100. I initially agreed to this, but then thought I should get a second opinion. A second company came out and found that I had an electrical problem. They did not change any parts, but simply charged me $250 for labor in solving the electrical problem. The system is working again on the same coil.
Cheryl C.
Aug 2009
Appliance Repair
Called for a service call on my inlaws A/C unit. Mark the owner came out to look at the unit told us that a new blower wheel was needed, because the old one was broken. We said fix it we are in FL and need A/C. Mark said he would let us know if the part was in stock locally, or if he needed to have it next day shipped to him. He did not call back and let us know what was going on. My husband called him the next morning and he said he would let us know when the part arrived. Late in the day my husband called Mark again and was told the part had arrived, and "HE HAD NO CONTROL OF HIS DELIVERIES" said that the part would be brought out sometime the next day. My husband pressed further because his parents had been without A/C since Sunday and it now was Wed. On Thursday Mark showed up at my inlaws house. Mark then told us that he would not just repair the blower wheel, but that the motor also had to be replaced. This had not been talked about. Mark just started in on the repairs even though my inlaws expressed concern over the possible price. My husband and I went over to my parents house and saw Mark replacing the blower wheel and motor, said that the motor shaft was loose. Mark also stated that the heater was gone in there unit, because when he was rewiring the new motor that the heater shorted out and now was no good! He also complained that his customers wanted him to do repairs and estimates for nothing and how expensive it was to run a business. When it came time for the bill Mark wrote up that the orignal bill was for $620.00 less $200.00 discount total $450.00. Mark then told me that the A/C unit would not last 4 more months. I feel that Mark is only looking to sell new A/C units and not servicing other units. Mark stated that an A/C's life expectancy was no more than 10 years. If thats so then why does my new unit have a 10 year warranty? Mark took advantage of an 80 year old and 90 year old.
Response from A-1 Quality Cooling & Heating
"I just saw this posting and pulled the original service order. The order clearly states that when I arrived the blower wheel on the package unit blew apart destroying the motor and heat kit. I went out there on a Sunday as she states in her complaint, and do not have most blower wheels for all kinds of units. I do have to wait for the part to become available at the distributor to return and repair the system. I also have to let a customer know that when the repair is as costly as this one, that I would recommend replacement. The unit was 11 years old at time of service, also noted on the service ticket. I also checked to see if a permit was pulled to replace the unit and it does not show to have been replaced. Apparently the service was done well, assuming the unit is still running. We continue to do the best we can to service and Repair all customers."
Licensing
Bonded
Insured
State Contractor License Requirements
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FAQ
A-1 Quality Cooling & Heating is currently rated 1.5 overall out of 5.
Monday: 12:00 AM - 11:30 PM
Tuesday: 12:00 AM - 11:30 PM
Wednesday: 12:00 AM - 11:30 PM
Thursday: 12:00 AM - 11:30 PM
Friday: 12:00 AM - 11:30 PM
Saturday: 12:00 AM - 11:30 PM
Sunday: 12:00 AM - 11:30 PM
A-1 Quality Cooling & Heating accepts the following forms of payment: American Express, PayPal, Financing Available, Check, Visa, Discover, MasterCard
Yes, A-1 Quality Cooling & Heating offers free project estimates.
Yes, A-1 Quality Cooling & Heating offers eco-friendly accreditations.
No, A-1 Quality Cooling & Heating does not offer a senior discount.
Yes, A-1 Quality Cooling & Heating offers emergency services.
Yes, A-1 Quality Cooling & Heating offers warranties.
A-1 Quality Cooling & Heating offers the following services: Air conditioning & heating services, central, heat pumps, gas, electric & Oil.
Ask for details.