Shawn's Shutter Crew
About us
Repair all types of shutters old and new, patio screening new and repair.
Business highlights
Emergency services offered
29 years of experience
Services we offer
Repair all types of shutters old and new, patio screening new and repair.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Reviews
3.211 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 55% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 45% |
Showing 1-11 of 11 reviews
Richard J.
May 2025
NEVER USE THIS GUY! HE STEALS YOUR MONEY! Worst guy ever! Said it would be $400. I paid him and he left and never came back. Does not answer texts or the phone.
Rigo S.
Dec 2024
BUYER'S BEWARE!!! Stay away from this Indvidual/Vendor, came out to give me a quote to reinstall Sun Shutter's, he quoted $340 and a deposit of $100! Never saw him again, Never RETURNED THE DEPOSIT, HORRIBLE ON RETURNING CALLS OR MESSAGES! TOTALLY A SCAMMER, NOT TO BE TRUSTED!!! Will be seeking legal action against him and his business. Stay far away, and don't give him any of your business!
Response from Shawn's Shutter Crew
"Drove out to give Customer estimate as well as numerous other customers in building collected deposit for material and time used to go through the material to make sure all parts were there collected $100 deposit for time wasted and hardware customer put a hold on job three days later other customers had work done Three weeks later customer asked for a deposit back for hardware, but not to not think it’s relevant to pay for my time for me and my crew to go out there and go through his material and make sure he had all parts there so is there really a deposit required to return of $100 in my philosophy I believe I undercharged him for my time wasted between gas and time on site for a customer to cancel it three weeks later when other five customers had work done"
John R.
Nov 2019
Came out and gave a quote. I agreed and paid 50% deposit. On the quote, he indicated he would do the job at the end of day due to tenants work schedule. Scheduled three different times with the tenant and never showed up and never called to cancel. I could not use him as the tenants would no longer schedule with him after three no shows/no calls. I requested the deposit back. After some time, and speaking with the owner, he said he would return it and I received an email confirmation that he would return it. Never returned it. The BBB tried to contract him and he ignored there contacts. When I talked to the owner, he said that he has evening commitments and could not do end of day appointments. However, he wrote in the proposal that he could. If you hire this company, do not pay anything up front.
Gary C.
Mar 2018
Awful. The shutter he repaired in not secured to the door. He took my 5 screen doors and said he would fix the wheels and reinstall them' This was almost 2 months ago. He does not return calls and then whenI do get him on the phone he lies to me and says the will be back our in a day or to. I am not sure they are a legitimate company and would recommend to NEVER hire them for any work.
Response from Shawn's Shutter Crew
"Shutters were reinstalled after restored back to original position new wheels new nylons new screws look like a hack job before we got there when we left All Shutters worked and were able to lock and secure as a for the screens additional deposit amount was required to purchase the wheels because of the cost of them but the homeowner did not want to pay for them So Screen said at my shop for over a year and a half because he did not want to pay for additional wheels or the labor that was performed and stated he wanted to drag me to court because his son is a lawyer and get it so I actually had to give him the wheels for free and still complete the job just to let this customer get out of my hair all and all took me to court Because we did not put everything on paper and he held that part in court know when things were not written down I will never allow that to happen again Whatever happened to a Gentlemans handshake did not apply to this customer but it was a learning experience everything will be on paper from that day forward"
Danick P.
Sep 2017
A great crew.
Lisa B.
May 2017
Perfect, quick response and a follow up phone call to see if I was satisfied. Highly recommend!
Lorna C.
Mar 2017
They evaluated what had to be done. They returned the next day with our roller working perfectly. The springs inside the roller were changed. Now our shutter is like new. Works great!
Patricia R.
Feb 2017
What a guy! Seriously - if your shutters need to be repaired or maintained, don't use anyone else but Shawn. He's hard to get (because EVERY shutter installer recommends him!), but WORTH the wait! Extremely quick, very talented, and beyond reasonably priced. Will recommend to all of our family, friends, and neighbors!! Thank you, Shawn!! ?
Christine M.
Jan 2017
The job was performed perfectly very very happy with everything about this company. They have been in business for 25 years.if it's old shutters this is the company that can fix them can't say enough.
Henry C.
Jan 2017
Shawn, his son, and their crew did a fantastic job for us at 1/2 the price quoted by two other providers. The work was done immediately, following the one day it took them to get the needed replacement roll of shutter slates and material. We initially met them at our building where they were doing a job for a neighbor, which they also completed successfully. I questioned Shawn about one bad a Angies list review, and he explained that it was a disgruntled, difficult customer who did not pay for a job. I decided to use Shawn based on his good work for my neighbors. Based on my experience, the bad review was not warranted and this is a terrific company that does great value excellent work. In fact, Shawn noticed our door was not closing easily and fixed it without charge....thats not something that happens often!! Great guys.
Peter F.
Aug 2016
How didn't go should be the question Cracked all of the pavers due to not having the correct drill and then went on vacation and never heard from Shawn again. Paid for materials....and then had to pay paver company to repair all of the cracked pavers. AVOID!
Licensing
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FAQ
Shawn's Shutter Crew is currently rated 3.2 overall out of 5.
Yes, Shawn's Shutter Crew offers free project estimates.
No, Shawn's Shutter Crew does not offer eco-friendly accreditations.
No, Shawn's Shutter Crew does not offer a senior discount.
Yes, Shawn's Shutter Crew offers emergency services.
No, Shawn's Shutter Crew does not offer warranties.