Quality Tv Sales And Service
About us
Quality TV Sales and Service is a family owned and operated company that has been in North Port, Fl since 1971! We sell and repair all makes and models of; LCD TVs, Plasma TVs, LED TVs, Projection TVs, DLP TVs, CRT TVs, DVD players, VCRs, Home Theater systems, and much more with home electronics.
Business highlights
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 83% | ||
| 9% | ||
| 4% | ||
| 0% | ||
| 4% |
Other than that the technician was very pleasant and easy to deal with. He stayed a little over the hour he charged me ($79.95) and they did add a "trip" charge ($79.95) as well. (Sorry I couldn't bring my house to you, dude. My bad.)
Overall it was a good experience and I do believe the company does offer good service. I was hoping by installing this antenna that I could replace Verizon Fios. Unfortunately that won't be the case.
"After talking with [Member Name] regarding his concern, we have been in contact with Dish as they provide the On Demand content. [Member Name] was not happy due to them not having the show he likes. Dish said not every provider carries the same on demand content but they do review request from customers to provide the most requested shows and at this time the show or shows [Member Name] was requesting were not on. In the future this could be available but there is no set date as to when this would happen. I did talk with [Member Name] and explained we try to give as much information as we can as to the many great features, pricing and services Dish gives over other providers. This is the first time we have had an issue with a customer that was not happy with the On Demand programming. In most cases a customer will ask us about certain things or programming, as they want to make sure they are getting a channel or channels they are concerned about. We would research that channel, if we were not familiar with it, to make sure the customer was getting what they wanted. In this case, after talking with [Member Name] he assumed he was going to get the same On Demand content as he had before, and since we never talked about what On Demand programming was available, it was not something we went into in detail on. Had this come up we would have been able to address this concern to make sure the On Demand content [Member Name] was looking for would be there. Dish does require a 2 year contract when providing free equipment, installation, and promotional offers just like other providers do. I understand [Member Name] now wishes he read the contract more closely after the fact due to this problem, as there are cancellation charges if the contract is broken like most contracts that provide these things. I would be happy, if Dish has not already done so, issue some discounts on his bill due to this unfortunate situation. We, of course will always do what we can to help anyway we can when there is a situation or misunderstanding like this that occurs."
Licensing
State Contractor License Requirements
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FAQ
Contact Information
14212 S Tamiami Trl, North Port, FL 34287
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