Holloway Roofing Unlimited, Inc. is a small, family-owned business located in Niceville, FL. Owner Alex Holloway, a 2nd generation roofing contractor, has been installing Owens Corning shingle roof systems and serving as the area’s most reliable roofing company for over 15 years. We focus on residential re-roofing and repairs, as well as roof management programs for property managers and home owner’s associations for our commercial clients. We pride ourselves on our customer service, and strive to give you the best quality product available.
Metal and Tile, Residential & commercial roofing repairs and reroofs. Shingle
Yes
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
84% | ||
8% | ||
1% | ||
1% | ||
5% |
"We hate for any relationship with our customers to end badly. In the case of your re-roof done in early 2018, the things that are in your review are not true. If you would like, I am happy to provide the proof that you signed off on all of the mentioned items. Also, the payment in advance for the roof was a personal decision made by you and your husband not required by Holloway roofing, we don't even require a down payment. I contacted you via email, voicemail as well as mailing you the invoice. Others from our office did the same and the invoice was even put on your door. On the rare occasion that you or your husband did answer, you immediately hung up. The one time you answered, you said that you thought that your husband paid. No one would have gone to your place of business but you told us that you were the owner. As for tires, we have an account at local tire shop that we send any customer with a nail in there tire to. I'm sorry that you felt things went badly, but we are running a business and providing a service that we DO require payment for."
"We were sent a message on a Sunday morning threatening to bash us on all social media if we didn’t repair this roof which has a ten year warranty. We are open Monday thru Friday. On Monday we handled the matter immediately but unfortunately by Sunday afternoon it was too late... we were never even given a chance. We have since fixed everything and honored the warranty as always. We wish he had just called or stopped by our office on Monday."
"Thank you so much!!! We love hearing great things about our business and our amazing employees."
"Thank you so much for your kind words!! It was great working with you! Call us anytime!!"
"Thanks for the great review!!!"
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