COVAN WORLDWIDE MOVING INC

We had boxes in a storage unit in addition to all the household items. They used a smaller straight truck to get the items from storage. They loaded the 18 wheeler at the house and put the plants on the back of it. We had about 7 large tall plants. They do not guarantee delivering the plants alive which is fine. That night they moved the items from the small truck onto the semi at the warehouse. When they arrived in Bradenton, the only plant I cared about was missing. This plant had been my mother's. I had had it for about 30 years and she had it for probably 20 years. The driver claimed to know nothing about it. He supposedly called the warehouse and no one there knew anything either. My guess is that it was either loaded on to another truck at the warehouse or in the process of loading our storage unit items on to the truck it was knocked off the back and smashed and they just threw it out. I can't think of any other logical reason how a plant disappeared. I saw them load it on the truck. The rolling stand it was on came off the truck. I was really disheartened. But the worst was yet to come. Several days into unpacking, we realized that ALL our drugs were gone. I had a lot of narcotics and other street value drugs. It is our own fault that we did not get that box to the car before they arrived, but NO box should be stolen. The value of replacing all the prescription and non-prescription drugs came to close to $4000. I am disabled with a degenerative brain disease and take quite a few drugs. I had just had them all refilled so I wouldn't have to bother with that right after we moved. So insurance would not pay to replace them. It came out of pocket. The hassles with the 3pharmacies and the 2 sheriff's departments cost me about 18 hours of time. Someone made a lot of money that weekend selling those drugs. Oxycodone and morphine are real easy to get rid of and bring high dollars. Don't use Allied Van Lines who contracted this company.