Trinity Glass and Mirror Inc

We had our master bathroom re tiled. Once the work was done, we got several quotes for a frame less shower door. Trinity's quote was similar to the others. Holly asked for a picture in advance. Using it, and commercial software, Linda was able to show us what the 3 panel enclosure/door would look like installed. This was a nice touch. Linda gave us several choices for the handle and towel bar. It took about 2 weeks for the panels to come in. The wrong handle and towel bar was sent to Trinity by the manufacturer, so when Jeff came for the installation, he provided a temporary handle. Within a week Jeff was back to install the correct items. Everything went smoothly. This is a proud family business. The team is respectful and talented. I highly recommend them.

Terrific company! I gave them measurements over phone and they were able to give the quote right away. I was pleaseantly surprised to find the quote of $280 was for BOTH windows including installation! Set up appointment for early the following week. Tech called when he was in route to our house. Very promt, clean and professional. Will definitely be using again in the future! Thank you Trinity Glass & Mirror Happy Customer Amy in Holiday, FL

Literally the worst experience with any company I have ever interacted with to-date. We agreed to a two shower job for a reasonable price and an installation date was scheduled. The first shower in our master bathroom went well. However, the installer attempted to pass off a brushed nickel shower door frame, that was spray painted black, as oil rubbed bronze. The spraypaint was already chipping off! So, I obviously voiced my opinion and the installer agreed to correct the issue. My wife and I only experienced grief from this point up until three months later when the job was finally completed. The date on the original invoice was 4/20/2016 and the final installation was on 7/20/2016. We received excuse after excuse and were even stood-up days in a row waiting for the seemingly hopeless job to be finished. Many vacation hours were used on these incompetents. I was even told that the second half of the job would be free at one point, so I was left on the hook like a patiently waiting fool. After waiting probably another month and a half, my wife and I finally had enough. Our daughter has been using our shower for 3 months and we have a baby shower next week and didn't want the unfinished bathroom to exemplify the poor decision we made in hiring this company. I AGAIN called the company and finally spoke to someone who seemed like they were going to give us the reprieve we deserved, after foolishly waiting so long for a simple shower door install. I was told that the "balance of what you owe" would be free and that the job would finally be completed the following week. Okay, so AGAIN I was at ease and patiently waited. My wife had no faith that they would actually show this time, but I did. The installers showed up, late, but at least they made it. They did acceptable work and were pleasant people. Then came time for the final invoice. $525 didn't seem very complementary to me, and I explained what I had been told. After a discussion between the installers and someone at the office, I signed the invoice free of charge and thought, "I'm finally home free!!!" Nope... I immediately received a phone call from the same woman before, but with a rude and an aggressive tone. She apparently either regretted her offer to me and altered it, or forgot about it. She spoke to me in a very condescending manner as if I were a child after I waited 3 months for a shower door. When I tried to explain what I heard her tell me the week before, she kept interrupting me and telling me not to argue with her. When I really lost it was when she said, "I'm only going to take a credit card from you. I don't trust you. You can stop payment on a check." Seriously? I pride myself with my financial responsibility. My credit scores are in the 800s and I have never missed a payment in my life. Furthermore, my wife and I were being victimized for 3 months and she didn't trust us!?!? The worst part of all of this is that, early in the process, I actually referred them to a colleague of mine. Trinity Glass once again made me look like a fool by not being prepared with the correct hardware and extending that project, as well as leaving holes in her wall because the installers did not have a studfinder. Needless to say, Trinity Glass is the last company I will be using or recommending for future projects.

Excellent service quality product

Job was done safely and efficiently. The area was properly cleaned upon completion.

Linda and Jeff from Trinity Glass were wonderful to work with. Linda came out and gave me an estimate for the glass early in the renovation process. After calling when one of the bathrooms was completely tiled, Jeff came and remeasured. He came a second time to remeasure the second bath after that tile work was completed. Both glass wall were installed on the same day. Linda came by a few days later to check on the install and make sure everything was perfect