P & R Sod

The yard looks horrible after following their watering instruction. I was told after the sod was laid to water it heavily because it was very dry, but it was actually dead. I requested them to come back out and they did not. Looking at the BBB, I am not the only one this happened too. The quality is unacceptable.

smooth and easy

Great sod filled in great

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Work was done in one day and when promised.  At first, I thought there were a lot of gaps when the sod was placed, but there sure aren't any now and the yard looks GREAT !!!
I have already recommended P&R to a couple of neighbors and won't hesitate to recommend to any that ask.  I was very pleased with the outcome.

Great!

Because of the above mentioned, we did not use them.

The company was contacted and the owner came out to provide an estimate of the work. He was very friendly, authoritative in his knowledge and persuasive. I expressed a lot of concern to him about the shade (I have 9 oak trees on my property) and he was very reassuring that the floratam sod would thrive because it was the hardiest of the St Augustine variety. I told him I had been informed that Palmetto would be the appropriate sod to use given the heavy shade. He was emphatic that this was untrue and that there is essentially no difference between the two and that this was a fabricated marketing tool that sod sellers use. He again reassured me that the floratam was the appropriate sod to use. He did not have palmetto at the time. He established his credibility by sharing stories of his involvement in the sod industry for nearly 40 years and that he was an authority on the subject. I told him I could not afford his estimate.
The owner called a few weeks later and said that he had 7 pallets of Floratam that he needed to unload and would give it to me at a discounted price. I accepted the offer and his crew came out promptly to prep the ground and installed the sod. They took down a portion of the fence to get the pallets in the back yard. A few weeks later, a storm came out and blew down the portion of fence they removed. I called to inform them of this and the gentleman who answered the phone immediately began to berate me, thinking I was asking them to replace my fence. I told him he needed to calm down and that I was only asking if they would come back out to simply nail the fence back up for me. He immediately became very apologetic and said he would come out to fix it. He never did. Now on to the worse part of this story.
After a couple of months, it became evident that the sod was doing poorly. There were large portions of sod that were obviously dying. I called the owner and he came out to inspect the sod. He stated that I was going to have a difficult time keeping sod alive on this property due to the shade and acidic soil due to leaves falling (As if he didn't know this before he took my money). He gave me some additional advice about using lime to balance the PH. I was vigilant in following his advice. As time has passed, virtually all of the sod he installed is DEAD. The only portion living is a patch that has strong sunlight for several hours a day. Essentially 6 out of 7 pallets died. I am of the belief that the owner was well aware that this sod would die and that he was dishonest and misleading so as to make the sale. I understand he is in business, but if a businessman pushes a product that he knows will not thrive, his honor and reputation is questionable. As an aside, there was a patch of grass in front of my house that is HEAVILY shaded. I bought a pallet of palmetto from a sod distributor close to home and it is thriving 1 1/2 years later. Proof positive that palmetto is the appropriate sod for heavily shaded properties. I would invite the owner to contact me if he has desire to do right to this very disappointed customer.

I'm shocked at the straight A's given by other customers. I must have had a new crew. It's been about 3 weeks since the lawn was put in and it looks good (except for one area that wasn't done).
Here are the problems I have:
Sloppy placement - Sod wasn't trimmed very well in areas. It overlapped the driveway and had to be cut by my husband. There are gaps between some pieces. This will probably fill in time but now it's enough to turn my ankle when I walk on them. There were actually 5 pieces of sod that were just thrown on top of the sprinkler heads.
Didn't follow customer instruction: There is an area on the side of my landscaping beds that was missed in the original quote. I called
Pand R and corrected this to include the area. The easy part of the area was sodded, but the area that included cable boxes, water
meters and palm trees was left undone. This is the area that is mostly weeds. Granted, because of the way my landscaping is, this
area looks like it belongs to my neighbor. But it isn't, and it looks terrible.
Cleanup was mediocre. There were sod pieces all around and my brick driveway was a mess. I've never had to re-sod before so I really don't know if this is normal.
Lastly, I'm not the type to follow workers around to inspect everything. I trust that the job will be done correctly. I guess that's my bad.

The job was done well and in a timely manner. The crew then cleaned up the excess sod pieces that left over and removed all the debris that left over. Mr. Porter the owner gave me the original quote and that is what I paid. This company has been around for a long time and if Mr Porter tells you something will be done, you can feel assured it will get done.

They dug up all the old sod, leveled it and layed the new sod all in one day. Rhyan Porter gave the estimate and was very professional and fair. His many years experience in the business gave us a comfort level. His 3 men came out and did a wonderful job. I would not hesitate to use them again.

Excellent!

Have many spots with dead grass.  After 6 calls, someone came out to check.  They told us it has been raining too much to get any sod; so they cannot replace it yet.  I cannot believe we were their only customer between July and now because of rain.  They agreed the sod is dead and needs to be replaced.  I would never deal with them again.  They said on their phone message they have been #1 in New Port Richey area for five years.  If this is the type of work and customer service after a job, they wouldn't be in business.  I have pictures to prove how awful the lawn looks...front and back.

They promptly gaveme an estimate but were delayed when contracted with them to begin work due to rain. They did come as soon as able and took one do to remove old grass and weeds and the next to replace with new sod. Unfortunately the newsod was harvested wet and kept falling to pieces so my lawn is irregular and lumpy. But the grass is flourishing and hopefully will even outwith time. It cernainly looks much better than it was.

They came and gave estimate when they said they would, They were delayed starting the job due to rain but did come as soon as they were able. One day was spent taking out the old lawn and the next was spent putting in the new sod. The new sod went in a little unevenly in spots because it broke up so that the ground is quite uneven. But the sod was green and has seemed to take well.Once it grows in I think it will even out They did a good job overall and I would recommend them.

Badly I did not have the work done.

I would use this service again. I can't explain how helpful the delivery person was during this process.

They showed up promptly with all the equipment they would need for the job. They provided a quality product for a good price. I would use them again in the future.