Dry Solutions

Great! Explained everything would definitely use again

I was extremely happy with the results of the carpet cleaning done yesterday by Rick from Dry Solutions Tampa. My carpet looks new again! He performed a thorough, professional job. The cost is very competitive. This company has served me several times over past years and I don't consider calling anyone else. I could not be more pleased with the service they offer.

Rick delivered our rugs this week...clean and fresh. I called the gentleman who sold us the rugs a few years back because I needed to have our rugs cleaned—two wool, one braid—and struggled to find a company that would pick them up, clean, and return. I did not want them cleaned on our wood floors. Rick was immediately responsive and professional. We spoke about the process, a repair needed on the braid rug, and general estimate, based on sizing I provided, and soil. I also wanted them scotchguarded. Rick picked the rugs up on the day and time agreed...on time and professional, treated our rugs as his own. At that time he measured, checked repairs, stains and finalized the cost. He informed us during the process, and let us know when they would be dry and ready to deliver. Our rugs look fabulous! They are fresh, brightened, no stains, and repaired. Excellent job. We will have them clean our bedroom carpets in a month or two. It was a pleasure doing business with Rick and will use his company from now on. Our rugs were an investment, and were treated accordingly by his company. They look new. We felt the price was very fair, especially considering pickup, delivery, and care taken. We have no hesitation offering Rick and his company our highest recommendation.

Wonderful! We were provided a thorough explanation of the cleaning process and why it was important to have air ducts cleaned. We'll definitely hire again in the future!

Rick was extremely professional, had the proper equipment and respected our home. He was calm, knowledgabe and explained what his process was.

The tech who came was really nice, explained what he could do and then cleaned the cushions better than I could have expected. He was helpful in suggesting ways I could deal with similar problems in the future.

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Within 5 to 7 working days, as promised, Dry Solutions brought the rugs back to my home.  They looked brand new.  I was very pleased with their appearance.  These rugs are 20+ years old and look like they did when first purchased.  Also 3 of the rugs had fringe on them and Dry Solutions removed the fringe.  They did an excellent job.  I was so pleased with the outcome that I sent 4 more area rugs back with them for cleaning.  The owner of Dry Solutions was at all times very professional and exhibited an extensive knowledge of all things connected with types of floors and floor coverings. They arrived at my home exactly on time and brought the rugs back exactly when promised.

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Went fantastic. They were there 90 minutes after call. Good price. Good work. Good people.

It went exceptionally well, and just as good as expected. That's why we searched for them on Angie's List.
Here's the details...
First, The two men from Dry Solutions arrived on time!! That's a huge plus for this company in my book! They're professional in all aspect of their work and interactions with the customer. Rick started by asking for all the details of what they were to do, and then he went to work getting it done.
Next, he stretched and tucked hallway carpeting that had been soaked by a bathroom flood. That work was meticulously done! Following that, he used some extra carpeting we had to patch a small strip of frayed carpet at the threshold of the kitchen, and he blended it perfectly. Terry, vacumed the entire condo, then Rick began cleaning the carpet with his circular penetrating scrubber. He even made sure the areas behind the doors at the baseboard were cleaned in great detail.
They worked in a smooth team effort to finish the job quickly. Terry followed Rick's carpet scrubbing with the steam cleaning wand to deep clean the carpet and extract dirt, residue and water. They sprayed the protection on the carpet as they went from section to section. They moved methodically from the master bedroom through the condo to the hallway that led to the garage.
And get this... they used several small floor fans to dry the carpet as they went from section to section. That's not ever been done in our place before! They took precautions to protect the corner of the walls at the baseboards by using corner covers.
Here's another great reason for you to hire them... Shortly after they began, they had my trust in their business ethics. My wife and I had to leave for an appointment as they started cleaning the hallway carpet. Having earned my trust by their professionalism, I felt comfortable leaving our home, and showed Rick how to close the garage door. I paid him for their services and left knowing that I had nothing to be concerned about. We returned to see our carpet looking the best it had been in more than 5 years, and the satisfaction in knowing we were right to trust them with our home. Believe me, you can trust them to do the job right, if you can't be home to oversee the work.
From our perspective, this is what sets them apart and above their competition... They don't waste the customer's time, and most importantly, their money. They come in, work fast with the same perfection they would give any work performed to their own home. They take precautions to protect the customers interior, especially the baseboards by using corner covers. And, they're meticulous in all they do no matter what type of work they're doing.
Hiring Dry Solutions was the best decision we made for getting our carpet really clean. The carpet cleaner we've used for the last 4 years has just lost us as a customer. The quality of his work couldn't match the quality delivered by Dry Solutions.  

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They did just fine. It was not a really big deal. It was a very small job.

They did a wonderful job. I’ve used them several times and they’ve always done an excellent job.

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