CoolQuest, Inc.
About us
24 HOUR LIVE OPERATORS HOURS 6 AM TO 6 PM - EMERGENCY 24 HOUR SERVICE AVAILABLE Service and Installation of Air Conditioning systems. CoolQuest offers service contracts that provide you with a yearly checkup and discounts on equiptment and labor. Our 15 SEER systems quailify for the Economic Stimulas rebate from the Federal Government.
Business highlights
Emergency services offered
31 years of experience
Services we offer
24 hour emergency service, Indoor Air Quality, New A/c sales and installation, a/c service and repairs, annual maintenance
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
3.211 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 45% | ||
| 0% | ||
| 18% | ||
| 0% | ||
| 36% |
Showing 1-11 of 11 reviews
Charles W.
May 2025
We had a freezing issue on our AC, tried every user maintenance trick we could. Nick came same day when we called, and as usual, was professional, explained everything, and gave us tips to look for. This is twice we’ve had him here, and both were excellent. We’ll continue to use them for our HVAC needs! Thanks. PS: only charged the $65 service call fee.
Donna Y.
Aug 2024
I feel like I was taken advantage of. Tech came out and right away tried to sell me a new unit. Replaced 2 parts and flushed system for $887. A/C still did not work. I called Farrell A/C and Goose came out, showed him the invoice from CoolQuest and he said the parts were not needed. We changed the air filter and know it works fine.
Lennart L.
Jun 2018
Came on time, did work as promised, was efficient, professional and courteous. Answered questions without any hesitation.
Stephen B.
Jul 2017
I originally called Cool Quest to see about making a repair to the drain tube on my AC air handler, mounted in the attic above my kitchen. The repair technician came to my house and first explained that they did not do these type of repairs, but after a few minutes told me he could get it done at an inflated price. As I was somewhat desperate, and since the leak was causing much damage to my kitchen ceiling, I agreed. But I will not hire them again. Money was paid to Cool Quest, who, I assume, paid the company that actually made the repair. The entire repair only took less than thirty minutes to complete.
Marie O.
Dec 2016
unknown
Nancy D.
Jun 2016
They came out and did the work but they never even pulled a permit to do the work. I had someone else come out and they could spot at least 15 issues with the installation from Coolquest. There is so much wrong that the company who came out can't even write out everything that is wrong. Now I have to contact the city to come out and look at everything. Since I've called back the guy is annoyed and has a horrible attitude about coming back to fix the bad work he did. He even wants more money to come back just to fix the damage he started. The inspector who came out even said that he would be afraid to live with the work this company did. The salesman just kept coming out trying to sell us everything he possibly could. Do not use this company.
Mardine P.
Jun 2014
I called them late last night around 10pm, expecting to leave a message, but to my surprise someone answered the phone, and said that they could send someone right over! They showed up just before 11pm, and did the repairs we needed. Everything turned out great!
Carol H.
Jun 2014
High pressure to provide unnecessary improvements and DO IT NOW, or else this really good deal will pass you by! Upon trying to negotiate a lower price, was told "oh, just a minute, I will have to talk to my boss"-- came back and told us that he could do it for a little lower price but we'd have to sign up for it immediately!
Sharon S.
Jun 2013
Usually late for scheduled time of service. Tendency to "recommend" additional needed service and parts which of course is not included in the maintenance contract.
Response from CoolQuest, Inc.
"Hi (Member name removed), I just read your review and I believe you have the wrong company as you are not even in our system, unless you reside at another address. We do have one customer with the same last name. Please feel free to call me at 727-859-0500 to resolve this issue. Thanks, Carolyn"
Gary V.
Feb 2013
They were professional and did everything that was needed. They cleaned up everything, and we did not even notice when they were there.
Response from CoolQuest, Inc.
"Hi (deleted member name), Thank you so much for the kind words, CoolQuest and all of our staff strive for 100% customer satisfaction. We are so glad you were pleased with our service and you would hire us again! We would be honored to service you AC unit anytime, additionally we also service all your homes electrical needs along with servicing and repairing you large appliances as well. Call us anytime as we are open 24/7 for all your home needs. Thanks again, CoolQuest"
ERNIE G.
Dec 2007
Nothing good. I wouldn't recommend them to anyone. I'd freeze to death before I'd use them again.
Response from CoolQuest, Inc.
"we do not do business in Pennsylvania..."
Licensing
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FAQ
CoolQuest, Inc. is currently rated 3.2 overall out of 5.
CoolQuest, Inc. accepts the following forms of payment: CreditCard
No, CoolQuest, Inc. does not offer free project estimates.
No, CoolQuest, Inc. does not offer eco-friendly accreditations.
No, CoolQuest, Inc. does not offer a senior discount.
Yes, CoolQuest, Inc. offers emergency services.
No, CoolQuest, Inc. does not offer warranties.