Absolute Security

Absolute
Security left a flyer at our house with ADT printed all over it so we thought
we could trust them. So Jamesen from Absolute Security came to the house and we
told him we only wanted a 1 year contract and he said it wouldn't be a problem.
We told him we wanted the PULSE service which is supposed to include automated
lights, door locks, and a camera. They did the basic installation and said the
other items for the pulse would take 60 days to install because they had to
check for "bugs" in the system. So we asked for exterior cameras
because we were leaving on vacation soon and Jamesen said ADT cameras were too
expensive but he could do us a favor and hook us up with his cousin who installed
cameras.  His cousin wanted $3000 to
install eight $42 cameras and a DVR that costs $60 and then he said he would
connect the service to my phone and Ipad. After an hour of this guy yelling at
me on the phone and then another hour of him yelling on my front porch telling
me he wasn't a crook and how dare I look up the price of the equipment he was
installing I was able to get him to install better cameras and a DVR. I was in
a pinch and needed the cameras because we were leaving on a month long vacation
so I agreed. Then I talked to the guy who actually was installing the system
and found out he was only getting paid $300 and that each camera only cost
around $65 to $80 and that the DVR cost around $100. So for $3000 dollars I
received about $690 worth of equipment and $300 worth of labor for a total of
$990, while this "cousin" pocketed the other $2010. Then I asked the
cousin to hook it up to my phone and Ipad, which he replied that would have to
be another guy, but it would only cost me another $75, so I called the guy and
when he showed up that guy said it was $150 because we were outside of his
usual area. So we swallowed this new line of B.S. Later I found out that the
guy who installed the service on my mobile devises (Richard) was actually from
Absolute Securityâ??s office located 12 miles away from our house. We then
waited the 60 days and called Absolute Security to finish the pulse
installation, they said they would call us back, they never did. I called
several times after and never heard back from them, and like they planned I
eventually forgot about it. They never installed any part of the pulse package
for which by this time we had been paying them several months for. One year
later we decided to move to Washington so we called to cancel our service with
ADT and Absolute Security and the woman Victoria said that would be fine once
we paid $1800 for the next two years; we said we wouldn't pay it because we
were only supposed to have a one year contract and we were moving to an area
that didn't require their service. She hung up the phone on us, so we called
her back and explained again why we would not be paying. I pulled out the
contract they gave me and it did not mention anything about a 3 yr
contract.  So then Victoria emailed us an
8 page contract which we did not have a copy of, our contract was only 3 pages
long. So we called ADTâ??s main office to see if they could do anything and
they basically told us they werenâ??t going to get involved. About 3 weeks
later we received a letter from absolute security saying they were going to put
a lien on our property for $1800 if we did not comply with their terms, funny
thing was we weren't late with our last payment and we were actually still over
paying them for the pulse service which they never provided!!! They accepted
the automatic payment 2 days after they mailed the letter!!! We had never
defaulted payment, we weren't even late with the last a payment and they still
sent the threatening letter. THIS PLACE IS ONE SCAM AFTER ANOTHER!!!! STAY VERY
FAR AWAY!!!!