THOMASVILLE HOME FURNISHINGS

We purchased a sofa from this service provider, and when we had it delivered it was horribly put together. There were many flaws in the fabric and how it was sewn. We called the company, and a representative came out to take photos of the couch. He was rude and unprofessional. He told me that I was signing a receipt that he told me stated that he took pictures. I was ill that day, and due to my condition, I missed the fine print. It turns out that he'd stated on this receipt that he'd re-stuffed and repaired the couch, which did not happen. We have called the store and have even spoken to the regional manager, who told us that even though we have a warranty, he will refuse to make any repairs on the couch, because he stands by the untrue word of the representative who came out to our home. We are currently disputing the charges with our credit card company.