SOFA BEDS & RECLINERS UNLTD

Furniture - Sales

Reviews

2.52 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
50%
2
50%
1
0%


Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.5
responsiveness
1.5
punctuality
1.0
Showing 1-2 of 2 reviews

June S.
02/2017
2.0
furniture sales
  + -1 more
This was the absolute worst buying experience ever! When ordered we were told it would be 6 to 8 weeks for delivery. Every time we called to see where our stuff was, Lane the "owner" lied, was extremely rude and when we said we wanted to cancel the order he became rude and threatened to take us to court. I would never go back there and would warn anyone thinking of buying furniture to go somewhere else. There are plenty of other furniture stores in the area and there is no reason to be treated in such a nasty way. We did finally get our furniture in November.
Description of Work: We ordered a sofa and 2 recliners. It took from early August until the end of November to get here.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,300

Robert F.
08/2015
3.0
furniture sales
  + -1 more
Sofa Beds & Recliner Unlimited should add another logo to their advertising---unlimited EXCUSES. I ordered a sofa bed, from a floor mode, and it had to be made with custom (in stock) upholstery, at a factory. The sales person related that it would be 4-6 weeks for delivery. Over half the cost was left as a deposit and the deal was contracted. Approximately 6 weeks later, a store employee called and advised me that the sofa would be delivered within the next week. After waiting for that period of time, I inquired about the status of the merchandises and was told that the furniture was not ready for delivery (??). Shortly afterwards, the store advised that the delay was because the factory had been on vacation for the July 4th holiday (two weeks). Subsequent excuses included ?the excessive rain prevented delivery, from the factory. The person who is responsible for forwarding the order, to the factory had no fax service for THREE WEEKS! Finally, after making arrangements to have the sofa delivered, as contracted, the delivery personnel GOT LOST and delayed the delivery by three hours. Total delivery time eleven weeks-three hours. Other than the myriad of excuses and delays, the product is satisfactory. I would recommend the product, but would hesitate to advocate the service, if myou planned on experiencing and efficient operation
Description of Work: Provided a Sofa Bed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
2.0
punctuality
1.0

$953

    Contact information

    12022 TAMIAMI TRL N, Naples, FL 34110


    Licensing

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    Service Categories

    Furniture - Sales

    FAQ

    SOFA BEDS & RECLINERS UNLTD is currently rated 2.5 overall out of 5.
    No, SOFA BEDS & RECLINERS UNLTD does not offer free project estimates.
    No, SOFA BEDS & RECLINERS UNLTD does not offer eco-friendly accreditations.
    No, SOFA BEDS & RECLINERS UNLTD does not offer a senior discount.
    No, SOFA BEDS & RECLINERS UNLTD does not offer emergency services.
    No, SOFA BEDS & RECLINERS UNLTD does not offer warranties.

    Contact information

    12022 TAMIAMI TRL N, Naples, FL 34110