Pool Service Unlimited
About us
Pool Service Unlimited is a residential pool service company that concentrates entirely on premium standards and outstanding quality for all its services and across all relevant segments. We are a Naples Florida based full service swimming pool servicing company with hundreds of satisfied customers, servicing Collier and Lee County, FL.
Business highlights
19 years of experience
Services we offer
Swimming Pool Service Swimming Pool Maintenance Swimming Pool Repair Swimming Pool Heating Swimming Pool Automation Swimming Pool Leak Detection Swimming Pool Acid Washing Swimming Pool Remodeling
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
3.65 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 60% | ||
| 0% | ||
| 0% | ||
| 20% | ||
| 20% |
Showing 1-5 of 5 reviews
Marilyn A.
May 2015
I have never been so happy with a service! Pool and spa was transformed into my backyard paradise, and well within the time frame quoted. My experience with management and workman personnel was always positive and professional. The cost was well within my budget, and the maintenance has been as promised. My new pool and spa are SPOTLESS every month, so I dont know why anyone would be unhappy with a service that always goes above and beyond and is so easy to get ahold of.
I suggest you call them and set up an appointment, they treat everyone respectfully, and do what they can to meet your needs.
I suggest you call them and set up an appointment, they treat everyone respectfully, and do what they can to meet your needs.
Michael P.
May 2015
It has been three months since I signed up for service and I wanted to take this opportunity to say a huge "thank you" for the superior service that I have received. The water is sparkling clean and, most importantly, I have peace of mind that everything is under control.
Please thank you staff for their excellence and obvious care and attention.
Please thank you staff for their excellence and obvious care and attention.
Alice P.
May 2015
The pool is rarely vacuumed, less than once per month. It's cloudy. We left notes twice to ask them to clean the walls and bottom of pool too (per contract). It still looks grimey and there is sand all over the bottom of the pool (and they came today to clean !!!). This company isn't doing their job.
Francine T.
Feb 2015
Our weekly pool service provider told us we are having an issue with our pool pump and suggested we call a pool contractor as he's not doing that kind of work. We called Pool Service Unlimited and they came out to evaluate the issue and provided several options to correct the issue that we were having. They even found an issue our pool service didn't catch. We hired them to do the work and were very pleased with the results and will use them again. Very friendly and professional! Great company to deal with.
Roger C.
Jan 2014
Pool Services Unlimited used a subcontractor to replace my waterfall pump. They did not supervise or review the work performed.
Pump wires were left exposed and a switch for the pool pump was removed. The missing switch was not for the pump they were working on. They returned and corrected the wiring problem, but refuse to replace the missing switch. I don't think it is asking too much to expect repairs costing over $500.00 to be properly performed and supervised.
Pump wires were left exposed and a switch for the pool pump was removed. The missing switch was not for the pump they were working on. They returned and corrected the wiring problem, but refuse to replace the missing switch. I don't think it is asking too much to expect repairs costing over $500.00 to be properly performed and supervised.
Response from Pool Service Unlimited
"We, of course, regret any inconvenience caused, however the facts stated by the customer are incorrect. We are a professional company and all work is done in house. The customer was told numerous times that the switch he is referring to was not removed by us. Also, the missing switch is for the filter pump and we worked on the waterfall pump. The switch for the waterfall pump that is still in place is rusted and old. The wiring concerns addressed by the customer were minor and were corrected immediately and all work was completed in a professional manner. Out of a courtesy to the customer, we even offered to replace the missing switch but the account was closed by the customer before any work could have been done. We are not interested in doing any further business with the customer and we have waived the outstanding balance for pool maintenance. Pool Service Unlimited has won multiple awards (Best of Naples, Talk of the Town) and we are BBB accredited business and value our customers and customer service is our top priority."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Pool Service Unlimited is currently rated 3.6 overall out of 5.
Pool Service Unlimited accepts the following forms of payment: CreditCard
Yes, Pool Service Unlimited offers free project estimates.
No, Pool Service Unlimited does not offer eco-friendly accreditations.
No, Pool Service Unlimited does not offer a senior discount.
No, Pool Service Unlimited does not offer emergency services.
No, Pool Service Unlimited does not offer warranties.