A small family owned and operated business with thirty years experience. Mike's Plumbing provides personal service at a fair and affordable rate. Replace fixtures, water heaters , garbage disposals, water filters, fix leaks etc.
Plumbing services, and more., as well as kitchen and bath remodeling. Replace fixtures, broken shut off valves, fix leaks, garbage disposals, water filters, water heaters
Number of Stars | Image of Distribution | Number of Ratings |
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80% | ||
5% | ||
10% | ||
0% | ||
5% |
"[Member Name Removed], did you intend to leave us an F? Your comment is would hire again and did very well?"
"Hi [Member Name Removed] I do apologize you had a less than perfect experience. I am uncertain what happened as far as the follow up but will be looking into it. It appears a quote was generated for you. It is unclear per my records why you did not receive a copy. I have instructed the office to cut you a refund check as you did not receive your quote and I will be making a follow up call to you today. Sincerely Jeremy Bohall"
"Hi [Member Name Removed] I am sorry you had a bad experience. I did try to reach out to you following the project but you did not return my call. I reviewed the ticket and it appears we already made an effort to work with you on the bill. We had arrived behind schedule Thursday which I apologize for. We returned on a Saturday, and we did not charge for the helper to run the new line through your attic, down the wall, through cabinets and connect at the kitchen. We also did not charge for Thursday and added a $60.00 discount to your invoice. The hourly amount being billed was agreed to in advance and discounted in the end. Customer satisfaction is the most important thing to me and I would be more than willing to have a conversation with you. Please feel free to contact me at 239-450-2166. Thank You Jeremy Bohall/Owner Mike's Plumbing of SW FLA Inc."
"Thanks [Member name]! Let us know if you need anything in the future. Have a great weekend!"
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