Marco Home Services Plumbing

They told me that the job was so small that they weren't going to charge me like a normal call.  They were very very good and nice people. 

Serviced my hot water tank. They were great.

THIS COMPANY IS ( 5 ) MINUTES FROM OUR CONDO UNIT AT SOUTH SEAS . SOMEHOW A PLUMBER FROM NAPLES , FL SHOWED UP A FEW DAYS AFTER OUR CALL AND WE WERE NOT HAPPY WITH THE SERVICE AND WIND BLEW WHILE THE MAN VISITED AND WE NOW HAVE A BADLY DAMAGED DOOR . MY SUGGESTION WOULD BE TO VARIFY IF THE WORK IS BEING PERFORMED BY A LOCAL MARCO ISLAND PLUMBER OR WILL IT BE OFFERED OUT TO NAPLES PLUMBER .

I had them do some work on the valves and faucet in the tub. This deal covered the labor, but I paid for the replacements parts. They were very quick and efficient with the work. Getting the appointment set up was easy and the technician showed up on time.

We are extremely satisfied with the work done and the product purchased!

Excellent the guy shown up within 2 hours of my call had the correct parts and got it done

I was very impressed with the responsiveness of the first person who took my call and the coordinated system they have in place to respond to a request for service. 
The plumber who went to my condominium was there in less than 2 hours and explained my options by phone. He was courteous, clear and professional. This is especially appreciated since I am far away from the property. 
I would definitely contact Marco Plumbing again if I needed plumbing work.

It went well and they found leak and fixed it.
I found that their prices were high and won't charge just for small fixes...they require to overhaul the whole unit & its parts for a larger fee.

John was very curtious and professional , has several years of plumbing experience.

The service was 1st rate.o

Water heater went south in the morning.  Called and set up an appointment for the same afternoon.  Installation took less than an hour with out a problem.  Highly recommended.

I have a rental property in Naples and was at a disadvantege when the tenant called me about a water overflowing form the toilet when the shower was running.  I called Marco Plumbing who responded quickly.  The plumber removed the toilet, ran a small snake through the the plumbing a short distance to the perimeter of the house and reset the toilet.  My tenant advised me that he was there just under an hour.  I receive a bill for $168 to reset the toilet and $243 to run the snake.  That's $411 for less than an hour of work.  Even if you factor in travel time, that is an astronomical hourly rate.
I complained about the bill and was told that there are set prices for each plumbing function.  The gentleman that I spoke to said that I was advised of the pricing when I called to schedule, which was not true.
He went on to tell me that it was not possible to remove a toilet, run a snake and reset the toilet in less than an hour.  I disagree.
He told me that according to their GPS the plumber was there for 3.5 hours.  The tenant doesn't get home from work until 4:30.  I spoke to her at 5:30 and the plumber had gone already.
My advice would be not to use Marco Pumbing, but if you do make sure you get a complete price list before they do any work for you and require them to get your authorizaion before doing any work.

They did a very good job of putting together the repairs and replacing a countertop. They organized the project very well, and helped us to get a good price on some granite.  They made sure that we got everything that we needed, in a timely manner, and at a very competitive price. We’ve been very happy with their quality and their follow-up. If you want good quality, I give them the highest recommendation.

I called Marco Plumbing about 8:00 am and described the installation work I needed.  I was told they would have a man to my home before noon.  In fact, he arrived before 10:00 am.  He seemed completely familar with the installation process and did it in good time and explained the features of the equipment to me.

They are very prompt.  I think their price is reasonable and they do good work.

They were very good.  I would not hesitate to use again

Late Sunday morning, I discovered that we had no hot water. We were expecting out of state company to arrive mid-afternoon. I quickly researched Angie's List of local plumbers (who provided seven day a week service). I contacted Marco Home Services Plumbing, Inc. Gary, the foreman, arrived about 30 minutes after our call. He removed and took away our defective water heater,  and delivered a new 50 gallon Rheem water heater. All of this was completed before our guest arrived. Gary was professional and did a good job.

While at our Marco Island condo over the Christmas holidays, I noticed a leak under the kitchen sink.  Unfortunately, I didn't notice it until the day before my husband and I were scheduled to return to our home in Ohio.  But since my mother planned to spend the winter in the condo, I needed to get the leak fixed.  That meant buying a new faucet over the internet, shipping it to the condo and hiring somebody to install the faucet.  Although the first plumber I called received rave reviews here on Angie's List, he refused to install a faucet that he didn't sell.  So I searched the internet and found Marco Home Services Plumbing.  I called and talked to a very nice lady who in turn had a plumber call me to set up a time.  According to my mother, he arrived on time, went to work and completed the job in about a little over an hour.  I've since been down to the condo and confirmed that the faucet is installed properly and that there are no leaks.  I thought the cost was reasonable, and I couldn't be happier. 

Excellent

The people who answered the phone were very nice and were willing to help send someone out to my house as soon as possible because I needed to get to work. The technician called my home before coming over to verify the address and say that he would be there in a half hour. He did show up within that half hour, knocked on my door and provided me with a business card from his business. He went to work right away. About 10-15 minutes later, he knocked on the door again and said that he needed to get a switch because he didn't have the right one. He didn't explain to me what was wrong though or how much it would cost to fix it. About 30-45 minutes later, he knocked on the door and was finished. He turned on all of my faucets and asked to have them going while he filled out the paperwork. When he came back, he provided me with a bill but didn't explain it until I asked him to. He charged me $245 for a switch which ants had crawled into and clogged it up. When I asked him to break down the total for me, he said that was the fixed cost to fix the switch. It seemed a little extreme for a switch, but being in a position with no running water, I paid for it anyways.

They are still in the process of doing the work. They did an excellent job in fixing the main sewage problem. My experience with the company was very positive as well as excellent. They worked very well too. Their price was very fair. They were right there on time and were very professional. I would hire them in the future too.

Someone on the web recommended them on a different website and gave great comments. I will use them again in the future.