Additional DBAs - Kelly Roofing, Kelly Roofing LLC .
Repairs and new roofs including shingle, flat, metal & tile roofs and gutter, skylight & attic insulation.
We can do anything to a roof.
Yes
Yes
Yes
Yes
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
79% | ||
6% | ||
4% | ||
2% | ||
9% |
"We greatly appreciate the time you've taken to articulate your concerns. It is with utmost consideration that we address each of the points you've raised: Damage to Septic Drainage Field: Upon thorough investigation, we consulted with our supplier, who clarified that the outriggers on their vehicles serve as stabilizers and exert insufficient pressure to cause damage to a septic drainage field. It's important to note that it is standard practice for suppliers to [Member Information Removed] their vehicles in the driveway for deliveries where they remain for the duration of the visit. Furthermore, we've reviewed pre-job commencement photographs, which indicate pre-existing damage to your driveway, as well as post-job photographs which show no new damage. Faux Inspection: We extend our sincerest apologies for any misunderstanding surrounding our inspection protocol. We acknowledge the paramount importance of a comprehensive examination. It is worth noting that a prevailing practice in most local municipalities is to conduct inspections via video conferences. Lee county does a virtual inspection program where contractors submit photos and videos via email for review. At Kelly Roofing, we strive to exceed expectations by enlisting the services of a professional engineer to meticulously assess the roof through this medium. [Member Information Removed] Shingles: In response to the photos you provided which revealed a difference in the appearance of the [Member Information Removed] shingles in comparison to those featured on the Owens Corning website, we'd like to offer some pertinent information. Kelly Roofing provides a range of premium products, including the Duraridge shingles that you specifically selected. Given that these represent an enhancement, it's not uncommon for other contractors to have limited familiarity with them. It's worth noting that with the installation of these thicker shingles, immediate flatness on the [Member Information Removed] may not always be achieved. This is due to the fact that it can take between four to six weeks for the sun's heat to adequately warm the asphalt..."
"Glad to hear you are pleased with our work! Your roof looks beautiful! Ken Kelly, President Kelly Roofing"
"Thanks for the review and the work! Glad you were pleased! Ken Kelly, President Kelly Roofing"
"[Member Name Removed], Thanks for the great review! [Member Information Removed] glad that you were pleased with Demitri and his inspection! Ken Kelly, President Kelly Roofing"
"Thank you for the work and great review! Ken Kelly President Kelly Roofing"
"Our agreement was to replace fascia, not soffit. We completed the work. Your attempt to avoid payment even for the work we completed by posting on all social media sites is not acceptable. Ken Kelly President Kelly Roofing"
"Thank your the review and for the work. We are very pleased to hear you were happy with our communications. Ken Kelly President Kelly Roofing"
"The roof's drain pipe was clogged due to sod, leaves and soil. This is not the result of our workmanship or way we installed the roof. We are very sorry you are dealing with a damaged ceiling, but this should be covered as part of an insurance claim. Let us assist you in showing the cause so you are rightfully reimbursed. Ken Kelly President Kelly Roofing"
"Thank you for your review on Kelly Roofing. We are happy to help. Ken Kelly President Kelly Roofing"
"Thank you for the review and the opportunity. Ken Kelly President Kelly Roofing"
"Thank you for the opportunity and for the review. Ken Kelly President Kelly Roofing"
"Thank you for your review and for the work. Ken Kelly President Kelly Roofing"
"We are pleased to hear you enjoyed the service provided. Thank you for sharing. Ken Kelly President Kelly Roofing"
"We are unable to find your name or address in our system showing any estimate given or work completed. Could you please confirm that it was Kelly Roofing who performed the work for you? It is very unlike us to not respond. Please email mail at kellyroofing.com with the correct address and name so we may address this immediately. Thank you, Ken Kelly President Kelly Roofing"
"Thank you very much for the review and for the work. Ken Kelly President Kelly Roofing"
"This is a great lesson to us. We must be diligent in requiring access to the attic when performing our estimate inspections. We always stand behind our work and our pricing is often lower than others. I'm sorry you feel the way you do and would ask if there is anything we could do to make it up to you. Ken Kelly President Kelly Roofing"
"I'm sorry about our lack of communication. We have recently hired more people to help with phone and email message specifically for this purpose. I'm glad to hear the work we did was helpful and look forward to serving you again in the future if you shall need it. Ken Kelly President Kelly Roofing"
"Thank you for your comments and understanding. We have worked hard to help as many people as possible since Irma. I'm glad we could help. Ken Kelly President Kelly Roofing"
"Thank you for the work and for the review. Happy to help! Ken Kelly President Kelly Roofing"
"Thank you so much for the review. Glad to see you are pleased with our work. Ken Kelly President Kelly Roofing"
"I'm sorry to see our efforts to help have been distorted to the point where an incoherent rant and horrible review is the result. We refuse to be manipulated to help a homeowner attempt to commit insurance fraud. I hope readers will see through this and understand what really happened here. Ken Kelly President Kelly Roofing"
"Thank you for the review and the work. We greatly appreciate them both. Ken Kelly President Kelly Roofing"
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Sunday: | Closed |
Monday: | 8:00 AM - 5:00 PM |
Tuesday: | 8:00 AM - 5:00 PM |
Wednesday: | 8:00 AM - 5:00 PM |
Thursday: | 8:00 AM - 5:00 PM |
Friday: | 8:00 AM - 5:00 PM |
Saturday: | Closed |