American Home Renovation

I sent an e-mail request for work I needed done in my master bathroom. I did not receive a reply so I called the company and got an answering machine. I left a message and never received a call back. Very unprofessional.

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I needed multiple things done. Service Provider did a great job. I would recommend them again.

They did an excellent job! I was thrilled with them! I have even scheduled other services through them going forward. Zach Batcher is the gentleman that helped me. I could not have been more happy!

unknown

Zack was on time, skilled and does very good work.

It took a while to get in touch and set up a date, but once it was arranged, he came at appointed date and time as promised. The fan installation was done without a hitch. We were very pleased with the work. We were so pleased, we spoke with him about other jobs we wanted done around the house; in detail. He seemed interested, even gave us a quote; however, we never heard back from him again. For this reason, we never called him back for any other work. But for the fan installation we had done...it was a great job.

see above

He went above and beyond.  He made sure of quality work even though I would not have noticed any corner cutting.  Very good and quality work

After several reminders by phone, we finally received a detailed quote for each job.  We reviewed the quote and made some modifications which were emailed to him.  After receiving no response, we left telephone messages asking him to review the emailed changes,revise his estimate accordingly, and schedule the project.   As of this date we have never received any response to our requests.

unknown

Zach did a great job.  Large wood sided house did a full pressure wash, scraped, sanded primed, and painted exterior and interior three story foyer.  Rebuilt front door entry way based on photos, very capable.  Repaired intior ceiling from water damage.  Replaced and repaired some rotted wood.  Was punctual, reliable, very friendly and trustworthy.  Felt very comfortable having him I our home.  

They did an excellent job. Were fast and they cleaned up after themselves. Could not have been better! Will use them again.

Placed order on 5/28/2014.  Contacted provider via Angie's List email on 6/2 requesting an installation date.  Nothing. Gave phone number in email, nothing.  No reply of any type.  It was to replace an existing ceiling fan.  Could not be any easier for someone that knows what they are doing.  All I needed was a call or email explaining when I could expect service.

It is frustrating because I turned down two other people since I had already purchased this deal.  I don't think I will purchase another Big Deal.

I have used Zach several times in the last few months for different home improvement items. Zach is a very knowledgeable, honest, trustworthy individual that completes his work how he would want it done in his own house He does not cut corners and will not only complete the job you hire him for but will make minor repairs for you if he come across things that need fixing in the course of his work. For example, while painting our deck Zach noticed that our screen doors needed to be fixed and after talking with me, he took care of those doors for us. He has become the first person I think of if something comes up around my house that needs to be looked at. He always takes the time to tell me what all he will be doing and doesn't try to talk me into things I don't need. His work quality is excellent and his work ethic is something to be admired. My husband and I both would highly recommend him for any job large or small.

Outstanding!  Zach went above and beyond to ensure everything was done right with the floors.  He also pointed out other areas that needed to be take care of and offered to complete during this project.

unknown

I contacted Zach through Angie's List after reading some of the reviews. He responded within a day and we set up a time for an estimate. He showed up for the scheduled estimate (on time), and we walked around the house and talked about all the items that needed attention. The next day, he emailed me a detailed quote. The quote was VERY reasonable, we scheduled a start date for a few weeks later (my choice).
Due to some rainy weather and because I had a pretty long list of projects, Zach was at my house every day for a week once the work got started. By the second day, I decided that there was no need for me to sit around at the house and "supervise", so I left him a key and returned to work. I felt 100% comfortable with him in my house, whether I was home or not (and I'm a single female, for what it's worth). He kept in constant contact about his progress, and every evening before he left, he'd give me an update and a plan for the following day. I had absolutely NO issues with his communication...he was available via phone, text, email, and Angie's List. Granted, he didn't return my calls within minutes, but the guy is WORKING, not sitting around waiting for people to contact him.
As far as the work is concerned, my expectations were totally exceeded. All of the repairs were done with quality materials, and they were done correctly, exactly as we'd discussed. Over the course of a week, Zach came across a few smaller issues that hadn't been apparent during the estimate process, and he went ahead and repaired them while he was working (without adding to the quote). He also corrected a few things that previous contractors had screwed up. I'm completely happy with everything Zach did at my house, and I've already recommended him to a few friends. I actually hate my 30+ year old house a little less now. Thanks, Zach!!

He did everything I asked and listened really well.  The estimate was detailed and the pricing was very reasonable for how hard he worked and how responsive he was to my phone calls.  He was very personable, and did all the work himself except when he painted our house he had a second person.

From the moment I met Zach I felt good about who I was hiring. Zach was always professional, on time , and very detail oriented. He takes time to do the job right and always took time to answer my questions or explain what he was going to do next. Zach has a wide range of knowledge about home renovation and ended up fixing things for us that we didn't have in our original plan. Zach's helper was always on time, polite and efficient. Zach cares about doing a good job, it's not all about the money. I would hire him again in a second and matter of fact am in the middle of getting an estimate from him for another job I need done. Excellent work!!! Great guy!!

It went very well. Once we had made our initial contact we scheduled an appointment, he came and preformed the service. Very nice young man.

Came to do a quote within a couple of days of calling. Gave a discount on labor and for being an Angie's list member. I had living/dining/kitchen area painted, as well as master bed/bath, and touch up on a bathroom I painted myself. His prices seemed very reasonable and included all paint and supplies. All I had to do was choose the colors. He was on time and professional. Would use again.

I called and left a message with a description of the work I needed done. I never heard back from him. In my opinion that is very unprofessional.

I never heard back from Zach.