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New Wave Water Treatment System Inc

4.3(
6
)
Water Treatment & Purification System Installation and Replacement, Well Pump Installation and Replacement, Well Pump Repair or Service,

About us

We are in the business of conditioning household drinking water. We sale all new equipment and can repair almost all brands of exisiting equipment. We also offer totally chemical free water conditioning. We have 2 technicians and installers full time and 2 part time office workers. We do not use subcontractors but, do refer to others who we know and trust to do good work at fare prices. We are licensed and insured. We charge $79.00 for a service call with no trip or milage fees. We believe in getting a good nights rest and think that doing the right thing for the customer helps us to obtain this. We always work with the customer to make things right.

Business highlights

Emergency services offered
19 years of experience

Services we offer

Water conditioning, chemical free water conditioning, filter repair, filter systems, hard water, iron removal, new softeners, new water treatment systems, salt delivery, softener repair, sulfur removal, water testing.

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.36 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
0%
3
0%
2
0%
1
17%
Write a review
Showing 1-6 of 6 reviews
Lisa O.
Mar 2015
5.0
Yes, I recommend this pro
unknown
RICHARD N.
Jan 2015
1.0
$300
I paid the provider when the work was completed. I had made a complaint that the water was bad. The provider has not called me back.
Response from New Wave Water Treatment System Inc

"I'm sorry you were dissatisfied with your experience with us, customer satisfaction is our #1 priority, as I recall the owner did call you back but unfortunately could not reach an agreement. We are more than willing to work with you to find a solution, give us a call @352-434-7335."

Wiley C.
Jul 2013
5.0
Yes, I recommend this pro
$900
Service provided was above and beyond expectations. Easy to talk to and professional in every respect. Based on other bids the service was competitively priced. We have found our new water treatment professional.
Thanks for your assistance.
Leigh P.
May 2013
5.0
Yes, I recommend this pro
.
Jeanette G.
Feb 2012
1.0
My water purification system is spraying water. I called New Wave Water to fix the problem. I spoke with Ron at 8:00am. He said he'd call me at 2:00pm, but he would call me back regardless to let me know if he was coming today or had to postpone until Monday. Water was all over. He said it would hold until Monday because the system recycles every three days. I never heard from him, so at 3:45pm I called him to see why he hadn't called. He said he'd called at 2:30pm, but wasn't able to leave a message. He should've called back. It was very inconsiderate of him to not call back. He finally said that his boss won't let him come out to do any work for me because I'm a pain in the butt. He should've told me that at 8:00am this morning so that I could've moved on with my day. This is the second time he's given me problems. His boss doesn't have a problem with me because he offered to move the system for me in the past. Ron has an attitude problem.

I called a different company and he found that the system was improperly installed (which was not installed by New Wave Water) and fixed the problem for free. I tipped him and he couldn't have been more thankful.
ERIC N.
Oct 2011
5.0
Yes, I recommend this pro
They were great. He came out when we called him and immediately tested the water. We had a specific concern with iron bacteria and higher hardness and he tested it. He went straight for what we needed with no frills or fancy talk. He was efficient and gave us what we needed for our specific water situation. He didn't try to add on anything. He was a very personable and knowledgeable fellow and the price was reasonable. I would recommend him to anyone and have done that to our neighbors.
Linda F.
Jan 2011
5.0
Yes, I recommend this pro
Absolutely wonderful!
Celesta P.
Jun 2009
5.0
Yes, I recommend this pro
$100
They are very reasonable. They never try to up sell and always will sell me only what I need.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

New Wave Water Treatment System Inc is currently rated 4.3 overall out of 5.
New Wave Water Treatment System Inc accepts the following forms of payment: CreditCard
Yes, New Wave Water Treatment System Inc offers free project estimates.
No, New Wave Water Treatment System Inc does not offer eco-friendly accreditations.
No, New Wave Water Treatment System Inc does not offer a senior discount.
Yes, New Wave Water Treatment System Inc offers emergency services.
No, New Wave Water Treatment System Inc does not offer warranties.