Harris Oil & Air Conditioning Inc.

They did an excellent job, reasonable prices. prompt, knowledgeable, and I was pleased with the services. I have recommended them to others.

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Replaced our 20 year old a/c unit, got 3 other quote's for a 2 ton 14 seer unit, Harris got us a 2.5 ton 15 seer unit cheaper then the other's with no hidden cost's. Excellent workmanship installed one day unit work's great, I highly recommend Harris A/C , job well done mike b.

On the recommendation of a local friend who's a GC, I called Harris after a series of failures with my system.

Let me begin by explaining that my house is more than 60 years old, bermed into a hill and that the air handler is installed under the house, in the dirt, at the furthest point from the entry into the “basement” area. You have to crawl on your belly to get to it.

It began when I decided to replace the thermostat. I hadn't needed my A/C all winter so the unit had been off for 5 or 6 months. The onset of warmer weather motivated me to finally deal with the thermostat. A friend with A/C training installed it for me before going out of town. After it was installed he found the transformer had blown but he didn’t have time to deal with it so I called a licensed A/C guy we've hired before. He installed a new transformer but the unit didn’t work. Further investigation pointed to a contact board in the compressor (aka “defrost board”), which had shorted out. It was late in the day so he said he would call the next day with pricing for a new board. Two days later he hadn't called so I called Harris and got an appointment that same day.

John, the tech, checked the whole system and confirmed the problem was with the defrost board. It’s a small circuit board mounted to the wall of the air compressor unit that turns the fan on and off when the thermostat tells it to. He explained that critters often get between the board and the wall of the compressor and short it out. He removed the board and found dead skinks and other critter debris stuck to it, which he cleaned off.

Sometimes cleaning them off is enough to get them working again but after reinstalling it, he confirmed this one was dead. The net result: I could get cooled air but I would have to manually turn the A/C on and off using the outside circuit breaker as a switch. At least I’d have some A/C until the new part came in.

Since the part was for the outside unit, John could replace it without my being at home. He returned a few days later, installed the new board and left me the old one along with an invoice for $254.95. Unfortunately, since I wasn’t home, he wasn’t able to test the system. When I got home, the A/C wasn’t working at all.

John came for the third time (on a Saturday) and figured there was a problem with the wire connecting the air handler with the compressor.  He got it to work manually, again, but would have to come back another day to run new wire (at a charge of $185).

Monday rolled around and John returned to run new wiring. After completing that job, he discovered his mistake: he had installed the defrost board incorrectly. It was his error so the new wire job was at no charge to me. The final bill stood at $254.95! No charge for the additional visits and labor.

Do I respect John and Harris A/C? Absolutely. Anyone can make a mistake and in this case, I’d have never known. John could have kept the truth to himself and billed me for all of his time but he obviously adheres to honesty as the best policy and THAT is the kind of work ethic to be appreciated and applauded. 

Thank you John and thank you Harris A/C.

 

 

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Oh no!  My future retirement home that I am only visiting and the AC quit working on a hot day in May?  Called them at 8:00 AM and although the office said they were "slammed", Lonny(?) was here about 4 hours later.  Turned out to be an easy fix and he thoroughly checked the whole system.  He's been doing this for 34 years.  I couldn't be happier with the results and his knowledge. Hope I don't have to use them again, but will call in a second if I do.

New Mount Dora residents... don't know a soul. Wanted a local service provider. Called at 8:00 on a Saturday morning and had a very knowledgable tech (John) at the house by 10:30. John identified the problem within a minute or two as a weak capacitor that is used to start the fan motor and we had great AC within five minutes of his arrival. John took the time to explain what happened and also gave us some great tips for our own periodic maintenance efforts to keep the system operating at peak efficiency.

First technician arrived on time but did not have the necessary materials on his truck, so a second technician was scheduled to come the next day. Second tech also arrived on time, and he took care of the problem in less than a half hour, and did a very good job in my opinion.
My only problem was the sticker shock of a $172 bill, which seemed like an awful lot of money for less than a half hour of work.

They were just fabulous to work with! They were clean and prompt for the appointment. They came out to give an estimate and they installed it within 2 days.

He did a great job, checked over the whole system and luckily everything was good. My A/C is 13 years old, and I wanted preventative care. This was a great service for me, and I like this company.

The young man Jeramy was polite, informative, and extremely capable. He explained to us the differences in units, and what we might pay and expect. We really liked him, and in the future if our needs indicate it, we would certainly like doing business with the company and with Jeremy.

This company is professional and they follow through.

do use service

Very well.

Jeremy arrived on time and had to wait 20 minutes for me to get there by prearrangement. He called before coming and gave me the time to get there. I had called Harris oil, found on Angi's List, because my a/c, although cooling very well, sounded like it was struggling and since the small mobile home was new to me and the place hadn't been lived in for awhile, I wanted to have it checked out. He assured me that the sound was just the sound of the wind blowing through the vents and also the fan spinners might have been bumped just a bit and were probably just off kilter a tiny bit. I appreciated that and wanted him to go ahead and do the complete checkup because I just didn't want any problems in the near future. Jim did all of the above already stated, was very pleasant, checked everything and put it all back together and assured me that the a/c was in fine working order. He gave me some instructions on how to keep the 'radiator looking thing', (my words not his!) clear by hosing it every couple of months to keep the fins clear so the a/c wouldn't have to struggle to keep everything cool.
He had to remove a railing, with just a few screws, around the a/c unit, which I helped him to do, and again, he was pleasant and unfazed by anything he came across. He told me he was only at Harris for three months, after I asked him how long he has worked there, and said he was doing this and going to school to further his education in the business.
I have no qualms about hiring this young man again. I tipped him for his fine work and he was very, very reluctant to take the tip, but I told him to have lunch on me for the fine job he did.

Harris Oil and air conditioning should have been my first call! I called another firm who did some initial work but did not return to complete the job. I called Harris and they responded that day. Found the leak in my system, Ordered the coil before the tech left my house and had the new coil ready to install two days later. The office staff was pleasant and helpful, the qoutes were accurate, the techs are professional and the job was done quickly and on time. I strongly recommend Harris Oil and AC.

I have been happy with their work and everything seems to be working just fine. They also provide storage facilities and truck rental. I will use them again in the future.

The price was very good and it was worth it. They were quick and did the work. They came when they said they would and their prices were reasonable. They told me what I don't need to have done. I will use them again in the future.