Restoration 1 of Miami

They came everyday to check readings and fans. Very professional.

They understood that there was no need for destroying all the house with invasive interventions. They examined the whole house and they made a quotation that was better than the other providers. The service was done with competency and it was accurate. It was quite a stress de to the fact that they left for many days the dehumidifiers active in the house which made a h*** of a noise but it worthed the hassle because the problem was solved. They checked all over and they allowed us to get rid of the mold.

I had mold form after a slow leak was discovered behind my washing machine.  Restoration 1 was the first company I called.  They came out quickly, did a free inspection and after working with my insurance company to approve the scope of work began Mold Remediation.  They did a fantastic job with the Mold removal and overall cleanup.  I would highly recommend their service!  Thank you very much for all of your hard work and dedication!

I had surface mold throughout my residence and needed the entire place and its contents to be cleaned and disinfected.  I employed the services of Restoration 1 for Mold Removal and Cleanup.  They did an amazing job and the service was top-notch!  Definitely would recommend them to anyone. 

I had water damage due to a roof leak.  I contacted Restoration 1 after having utilized them years before when my water heater blew.  They came out right away and removed my dry wall, popcorn celling and dried out my home with diligence and the utmost professionalism.  I will continue to use them anytime I have Restoration needs and urge anyone needing their services to do the same. 

My son thought it would be a good idea to stuff his Legos
and other Toys down the Toilet.  When my
wife flushed it the toilet overflowed and flooded my master bath and master
bedroom.  The carpet was soaked!  I called Restoration 1 after finding them
online.  When the technician got there he
explained to me that because sewer water had gotten into my carpet and other pores
building material that it would need to be removed and then the subfloor would
need to be dried.  I was hesitant at
first, but the technician showed me documentation on ?category 3? water damage
and the effects of just drying sewer water. 
I gave them the green-light and they started work immediately.  I couldn?t be happier with the results.  They did an amazing job of removing
everything cleanly and dried the infected areas rapidly.  Their team was very knowledgeable, courteous and
extremely professional.  If ever I had
the need to utilize their service again, I would ten out of ten times.

As part of my yearly inspection I had my restaurant tested
for mold and the test came back positive for black-mold spores.  I unfortunately had to shut my restaurant down
immediately due to black mold being highly toxic.  I called the team at Restoration 1 and they
diagnosed the issue within an hour of being there.  They sent in a plumber to correct a leaking
pipe and once that was fixed they began their Mold Remediation work.  They said that because of the size of the restaurant
that the job would take 7-10 days.  I stressed
to them the importance of getting the job done swiftly due to the fact that my restaurant
is closed during the Mold Remediation, so, for the same price quoted they
brought in a larger crew and had the job done perfectly within 5 days.  They literally saved my business!  I am forever in Restoration 1?s debt and told
the owner that anytime he is in the neighborhood to stop by and grab himself a
free meal.  Thanks Restoration 1 for
everything!

Came home one evening to find that my kitchen sink had
started leaking water and flooded the kitchen. 
I have wood floors and they began to buckle from the water damage.  I contacted my plumber and he suggested
Restoration 1 of Miami and put them in touch with me.  Within an hour they were at my home with
equipment and after reviewing my insurance documents and signing some paperwork
they began work.  I was amazed when they
told me they could possibly save my wood floors and at the end they did exactly
that.  They dried my home in the four
days promised and their team was extremely professional and courteous.  I would recommend their service!

My shower pan was leaking (for how long I have no idea) which caused extensive water damage and mold growth.  Once I had a new shower pan installed, I called the team at Restoration 1 to dry out my water damaged areas and to remediate the mold.  They were super professional and knowledgeable.  They treated my property and its contents with respect which in this day and age is hard to find.   When they were done my property was clean, dry and remediated of any mold spores.  They were also able to bring in a Licensed General Contractor to put back my tile, base boards, dry wall and do some painting and finish work.  They also did an amazing job!  I would recommend them to anyone looking for a Restoration company and would personal use them again myself in the future if need be. 

I had water damage due to a roof leak.  My roofer recommended Restoration 1 of Miami.  They came out immediately and started my dry out within a 45Mins of being there.  They did a great job all around.  Would definitely use their services again god-forbid I need them.

I went on my Honeymoon is Hawaii for two weeks and when I returned I noticed that my A/C had stopped working and to my dismay my entire condo was covered in mold.  Once I had my A/C fixed, I started looking for Mold Remediation companies on Angie?s List, I found Restoration 1 of Miami and chose to call them based on reviews they had that were all local to me.  They came out the next day and inspected the damage for free and within 24Hours I had a written estimate.  After some careful negotiation we settled on a price and they began work the very next day.  They sent a crew of four technicians who worked from morning (8:00AM when my wife and I went to work) to evening (6:00PM when we returned home).  They were able to complete the job within 6 days and we were able to stay in our house the entire time, which to us was a blessing.  A BIG thanks to the Team at Restoration 1!  We are forever in your debt.  Thanks again!

I had a pipe burst in my celling and once I found a plumber to correct the flowing water, I immediately sought a Restoration Company to clean up the water and dry out my walls and ceiling.  I found Restoration 1 online and within 30 minutes they were at my property accessing the damage.  After doing some measurements and taking some thermal imaging pictures, they were able to give me an on-site free estimate.  With this info, I was able to look at my deductible and compare it to the estimate and decided it would be best to make a Claim via my Insurance Carrier.  Since Restoration 1 does direct insurance billing, they had me sign some paperwork and they got to work immediately.  They did an amazing job and I would recommend their water restoration services to anybody without hesitation.    

I called Restoration 1 of Miami based on the stellar reviews I found listed on the World Wide Web and they did not disappoint.  The service technicians did an amazing job with my Mold Remediation project.  I found them to be very well knowledgeable on Mold and they were able to answer all of my questions.  My job was finished within 5 days as promised and the mold  test I had preformed after they were finished came back clear.  I would highly recommend them to any one in need of Mold Remediation in the tri-county area. 

  

Usually I don't write reviews, but I do have to say that this company was excellent in every aspect of the water extraction process. From the first representative who came by to explain the contract (Frankie), to the technician who came out to set up equipment and monitor the moisture levels (Armando), to the office assistant who provided me with all of the documentation required for the insurance claim (Allison), I was met with professionalism and excellence by each one of them. They were courteous in their communications, prompt in their response time, and punctual with every monitoring visit for the 4 days it took to dry out the breakroom and hallway. Unfortunately, my insurance company took a bit long to conclude the claim process; nevertheless, Restoration 1 was patient and diligent and took care of every detail... the entire process was smooth. I'm very picky about making recommendations, but I would definitely recommend them. They were great... Isabella C., Miami Lakes, FL

Well, the mold was pretty bad. Mike came out to look at the condo, making sure to explain to my tenants everything about the mold remediation process in detail. He had lots of patience, since my tenants are elderly, so I really appreciated that. Since I knew nothing about mold, I had no clue what something like this would cost. So I got 4 different quotes. Restoration 1 of Miami was in the middle with $10,000. But even though they weren't the cheapest, I was afraid to go with the company that quoted me so low... for fear that they would change the price in the middle of the job by claiming "unforeseen circumstances". But Restoration 1 of Miami was professional and VERY HELPFUL throughout the entire process. Every time I called to see how it was going, they always answered quickly and made sure I was informed. It was incredible how they took care of each and every detail with promptness and professionalism. When it was all over, another company came by to do the mold test, and it passed without a problem. They truly did an excellent job. If you find out you have mold, definitely give Mike at Restoration 1 of Miami a call. Thanks, Christian.

Restoration 1 of Miami was recommended to me by my neighbor who had apparently used them in the past. Having my kitchen and laundry area get flooded was horrible, but once we were able to get the drain line repaired and the water stopped flowing, Paul came within one hour of my husband's phone call. He was so thorough in explaining the process, which was something we had never gone through before. He also clearly explained the contract and how they work directly with my insurance company to cover the cost of the emergency service. Then Alberto was the technician who came out and assessed the situation, and he was just as thorough and professional as Paul. He explained everything about the equipment that he was going to set up, and how he was going to need to come by every day until everything was properly dried out. He came every day for 5 straight days perfectly on time and made sure everything was drying correctly. Even when my insurance company didn't want to pay the full bill, Restoration 1 of Miami stuck to their word and didn't bill me for anything at all. I would definitely recommend them in a heartbeat.
~Angela G.
Miramar, FL

The first thing about Restoration 1 of Miami is that they were punctual. Always on time. They responded quickly and showed up for the equipment monitoring on time every day until everything was dried out. Jimmy was the technician who handled the whole job, and he was so helpful and professional. He took the time to explain everything to me about the contract and answer all of my questions. They billed my insurance company directly and never even bothered me for a dime. I would definitely recommend them when an emergency comes up like the one I had.

Restoration 1 did a TREMENDOUS job! I was leaving town for the Holidays and wanted to have my Mold Remediation done prior to my return.  I contacted my insurance company and they told me to go find a Licensed Mold remediation company to do my Remediation work.  I looked an Angie's list and found Restoration 1 of Miami.  I immediately contacted them and they had a certified mold specialist at my door the same day.  Since they do direct insurance billing, all I needed to do was sign a work authorization form and the very next day they started work on my property.  When I came back from my trip my home was immaculate, a final mold test performed by a third-party mold testing company was sitting on my kitchen island and the keys to my house were back in my lock box in the garage.  I would highly recommend Restoration 1 to anyone who is looking for a fair priced no-nonsense company.

Restoration 1 of Miami did an AMAZING JOB!  I would highly recommend them to anyone looking to have any type of restoration work done on there home.  I called them and the very next day they came out and gave me a free mold inspection and on-site estimate.  Within days of telling them I was ready to move forward, they had a crew of 4 technicians working on my mold issue.  I am highly allergic to mold and it was a breath of fresh air to have a considerate and compassionate company do the work the right way with no corner cutting.  I can't thank the staff at Restoration 1 again for there time and effort.

Do not trust this company. Provider came in saying they cover the cost of the deductible. Paul the salesperson said they bill the insurance company and the deductible comes off their bill. They were there for 2 hours and left a ton of fans, which we turned off the next day and charged $5800. I called when the insurance company said we would be getting nothing (and left with a bathroom ripped apart with holes everywhere) - but Dave told us it was a miscommunication. Do not trust this company.

From my initial conversation with Michael, Restoration 1's experience and expertise was evident. Michael spent a considerable amount of explaining the typical remediation protocol and we had an estimate visit scheduled for the following day. Michael followed up after the visit to provide additional information after being in the home and we had a remediation quote within 24 hours of my initial contact. They were also ready to start immediately.
Due to the size of the job and my inexperience with smoke remediation, I elected to get a competing quote. This took over a week to complete despite contacting the firm on the same day I initially reached out to Restoration 1. Michael stayed in communication with me throughout the delay and ultimately I chose to go with Restoration 1, based on their knowledge, professionalism, value and performance guarantee. Michael assured me they would not stop until I was completely satisfied.
The job was scheduled to take 5-7 days. The remediation crew, led by Joel, arrived on time and was very professional. They kept me up to speed on their progress and challenges. One of the technicians even sent me some pics of a carpet after steam cleaning to ensure I was satisfied. They helped me coordinate with some other contractors that needed to perform repairs as well. Ultimately, they completed the job within the original time frame, with the home smelling like new. 
Restoration 1 did a phenomenal job. I would highly recommend them for all of your remediation needs.

Excellent service. Technicians were professional. Answered on all my concerns. Overall I was very happy to use Restoration1 of Miami. I would recommend them for services.

It went very smoothly. They were very informative and helpful. Carlos was the representative that assisted me during this process and was professional and punctual. Overall the entire experience with this team was excellent. I highly recommend this company. Thanks to them, my home has been restored. Even the smell in the bathroom is better now, which was something I didn't even notice before until they came in and performed their services. I am breathing better now and I would use them again in the future should I ever need their services again. They are definitely my go-to restoration company.

It went great, the two people that came out were very nice and did their work. They also came out every few days and monitored the equipment. After 4 or 5 days, it was done. The customer service was absolutely amazing. I would highly recommend them.

It went very well, they are a very dedicated and hard working team.