Avalon Gutter Co
About us
Avalon Gutter of Milton, FL is a licensed and insured business offering seamless gutter systems and gutter cleaning solutions, all at competitive rates. We have been in this line of work since 1999, giving us not only experience but expertise as well. Locally owned and operated, our business is dedicated to providing quality gutters, prompt services, and exceptional results to our valued customers in all of Santa Rosa and Escambia Counties. Contact Jessie!
Services we offer
Gutters
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 84% | ||
| 5% | ||
| 0% | ||
| 11% | ||
| 0% |
The initial install seemed to go well until the first heavy downpour.
Then we discovered the diverters were half the size they should have been given the roof pitch and surface area so water was overshooting the gutters completely.
This has helped to kill new sod and created drip line trenches along perimeter of home just as if there were no gutters.
Another problem was the failure to install enough downspouts in the front of the house along the garage side to the industry standard of every 30'. With very little downward roll for the water to reach the only downspout gutter for that side, there was a constant problem of water volume swamping the gutters and creating a water curtain over the double garage and flooding the corner landscaping under the dining room windows.
This was even more destructive to the roof and front window/flashing because there were two shorter gutters with single holes cut in the bottom where downspouts should have been connected but were missing. This arrangement sent uncontrolled water spraying through the cut hole and over the unprotected window framing.
Water and leaves backed up behind the gutters (not inside) in several places and I have had two separate Angie's List roofing companies out to verify the improper gutter installation and pending roof rot. (They don't do gutter work and made no referral so it's not a case of either company fibbing to make money.)
I have a series of unanswered emails to this business over the past 16 months requesting assistance and even offering to pay for gutter screens just to get them out here to fix the other problems. I have also left multiple telephone messages over the same period; some times they respond that they'll get me on the schedule as soon as they can, usually there is no response.
As with last week's voice mail message.
Since Avalon never made time to install gutter screens, I've been paying for a quarterly service to clean the gutters so I'm not contributing to the problem.
Because initially I believed these were competent, trustworthy individuals who knew what they were doing and would correct issues, I hesitated to write a negative review. Now that several impartial (and highly rated) individuals provided a long and disappointing list of installation failures and soon-to-be-expensive damage to a three-year old roof as a direct result of this inadequate gutter installation; it's time to warn a wider audience.
As with most things in the world: just because it looks good doesn't mean it works.
When he took a look at the prints , he decided he really needed to come by himself and look at the whole job. When he saw the heights he knew immediately it would require a lift . He checked prices of rentals since he had not required one in some time, to get a good estimate. When he called with the estimate , he apologized for being high due to the lift rentals, but it was almost exactly where i thought it would be. We agreed on a date, which had to be changed because the lift was not available. The alternative date was set and he arrived on time and ready to go.
The lift rental was set for a Fri night late pick-up to ensure maximum usage and minimize the rental to a single day cost They worked all day on Sat and finished on Sunday. He was extremely cautious with the lift on the lawn to minimize damage. The cold weather and the hard freeze insured that whatever damage to the lawn was minimal. He took all the scrap and left nothing behind except beautiful new gutters. The estimate was the same as the final bill. I am thoroughly pleased.
Licensing
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