They were great! No complaints

The estimator arrived in time and gave me a good estimate. He was kind and friendly. Did not try to pressure me into anything. The team arrived and finished a lot sooner than I expected! I think they were finished in a little over 2 hours. They were courteous and professional. They cut down 2 trees and trimmed dead wood and shaped up another tree. They also cut back shrubs touching the roof. They split into groups and worked fast and efficiently. They brought the right equipment to do the job. They left no trace that they were ever here. I highly recommend this company. They were awesome!

Great job! They came when they said they wood and did a good clean up.

The work crew [Troy & company] was professional, coordinated, accommodating, and above all safe. The job involved cutting down three large oaks, one small oak, two dead trees, two large pear trees, one almost dead cherry tree. And, trimming large branches from another large oak, and the dead fronds from two large palm trees. All work was completed in about a day and a half. The crew handled the job efficiently and in a timely manner [one day delay due to rainstorm]. Thanks to all involved. We will hire them for future work!

They were on time.did Avery good job

Excellent!

Excellent work! Highly recommend this group that takes a lot of pride in their work!

Good, they were able to remove partially attacued limb from tree and our fence with no further damage.

Great work... a little slow to respond to calls/emails but ultimately did a fine job.

Highly efficient and professional, from the estimate by Chris Klaas to the actual performance of services. The crew was fast, efficient, protected the yard and driveway and after clean-up, you could not even tell that they were there. I would enthusiastically recommend them to anyone.

Once we agreed on price they had their crew there next day. In and out fast. Did their job just like anyone would want done.

This company is amazing throughout the whole experience, from the free estimate until the crew cleaned up after themselves! They have gained a lifetime customer!! Can't wait to hire them again!

Awesome cree. Fun to watch.

Like other reviews have stated, they took great care in protecting the yard during the process. They laid down plywood so that their tractor would not damage the grass. They were on site for one hour and 15 minutes. Everything looked great except the two trees were gone. No debris was left in the yard and it was perfectly clean as if they were never there.

So impressed with this company and its employees. Just removed two 30'+ holly trees from my front yard in 90 minutes. Start to finish they are true professionals. Carlee Klass responded to my request for a quote within a few hours, Chris Klass called to make an appointment to come by and check out the trees and showed up on time. I had a quote in writing the same day. Carlee provided me with proof of insurance prior to any work being started. The crew showed on time, took great care to protect both my house and my neighbor's property, cut down the two trees, ground down both stumps and several very large roots, cleaned my yard and removed all debris. Highly recommend this company and their employees.

2nd time using big branch and I’m a happy customer again! The crew was on time and finished everything in an hour! I had a few estimates, and a couple companies didn’t even respond back, but Chris and Carlee are awesome and get things done right! Thanks again!

Real good. Did exactly what I wanted done to tree and left no mess.

The crew arrived on time. They were very professional. The clean up was excellent. I would highly recommend.

Amazing! Timely and efficient! Friendly, helpful and way cheaper than the other goofballs that came and gave an estimate!

This company came out and removed 4 large trees from our house. They were knowledgeable and professional. They did a great job! I would definitely hire again as well as recommend them to friends.

Only negative issue was that it took almost 3 weeks to get scheduled for the work to be done after the estimate was completed. Otherwise they did an outstanding job, left the surrounding lawn area clean and removed all the debris.

Great response, prompt and reasonable price. Very professional. Would definitely recommend and use again.

Absolute professionals, I would have trusted this job to no other crew. The day began with the on time arrival of a motivated crew and late model equipment. The crew used plywood to bridge the gap from my drive to the work site and left no ruts or marks in the grass for me to deal with later. The job finished on time, stumps were completely ground and all debris removed. Price was very reasonable, although I listed 0.00 in the amount block since my specific situation will not apply to most other customers. I have seen some neighbors pay more for unprofessional crews with old, ratty equipment and have clean up to do after the job is complete. Big Branch is the real deal!

I was excellent. Completed all tasks and left the premises in immaculate condition. Other than the work being performed being done you could not tell they had been on the premises. This is second time we have used the service and each time was highly satisfied.

The company called the evening prior and asked if I was available the next day. I was, and it worked out great! The trees look great and they were done in an hour. Furthermore, the entire yard was picked up flawlessly. The only criticism I have with the process, is the pricing. I would like there to be an industry standard price for trimming a tree. Something to base a rate from. The job is great, but the price is steep.