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Tropical Oasis Pool
Deck or Porch - Build or Replace, Hot Tub or Spa - Repair or Service, Plaster - Install,
About us
Tropical Oasis Pools has been servicing Miami Dade for over 30 years. We are a family owned and operated business and we give a personal approach to each and every customer. Our goal is to make every customer a happy customer! We want to make the backyard retreat you dream about a reality. Whether you are looking for something simple or want a tropical getaway Tropical Oasis Pools is here to help with the best quality work possible because we believe quality doesn’t cost it pays! Call us today for your free estimate.
Business highlights
55 years of experience
Services we offer
Specializing in all type of pool and patio/ deck repair and remodeling including pool weekly maintenance.Pool pumps/filters and salt chlorinating system. Pool tile and coping. All types of pool finishes including River Rock and Diamond brite!!! Travertine deck or cool deck/spray deck deck finishes!!
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.963 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 94% | ||
| 5% | ||
| 0% | ||
| 2% | ||
| 0% |
Showing 1-25 of 63 reviews
Jennifer A.
Oct 2020
Wilson is very knowledgeable in what he does. He explains in great detail what you are getting. He made sure that everything that we spoke about was getting done. He reassures you that everything will come out to your expectations. My wife and I were very satisfied with the work and price.
Response from Tropical Oasis Pool
"Thank you so much. we appreciate you. enjoy your lovely pool."
James H.
Aug 2020
Good!Excelent
Response from Tropical Oasis Pool
"thank you very much. enjoy"
Ana B.
Nov 2018
Wilson came on time gave me a quote and came back next day installed the new pump.. Very happy to have found him. Will definitely call him again.. thanks Wilson!
Response from Tropical Oasis Pool
"Thank you so much, we appreciate your business"
CARL S.
May 2018
Did a great job.
Response from Tropical Oasis Pool
"Thank you Karl it was a pleasure working for you and your family may you guys enjoy your new pool remodel we wish you the best"
H. M.
Mar 2018
Wilson was very professional and pleasant to deal with. He responded to all my concerns and answered all my questions promptly and completely. My pool is large and I had to have the project finished within a tight schedule. His men did a beautiful job and the results are all I could have hoped for. His price was well within the estimates I had received from several companies.
Response from Tropical Oasis Pool
"Thank you sir it was a pleasure working for you and your family may you guys enjoy your pool"
SONIA J.
Mar 2018
Great company. Wilson and his crew were professional and very knowledgable. The job was performed as contracted and in a timely basis. The pool looks awesome. Would highly recommend if you want the job done right.
Response from Tropical Oasis Pool
"Thank you [Member Name Removed] it was a pleasure working with you guys"
Gary M.
Nov 2017
Price is competitive.
Response from Tropical Oasis Pool
"Thank you, hope you enjoy your pool !"
Cristina C.
Jun 2017
They did a great job! All the workers were friendly and responsible. And everything was done in a very timely manner. We were very satisfied & would definitely recommend them.
Response from Tropical Oasis Pool
"Thank you so much enjoy your pool with your family it was a pleasure meeting you and working for you"
Nicholas M.
Jun 2017
Job came out well done. I am very happy with the work.
Response from Tropical Oasis Pool
"Thank you so much, It was a pleasure working for you and your family"
Andrew J.
May 2017
We found them to be fairly priced, punctual/professional, and the pool looks and feels great!
Response from Tropical Oasis Pool
"It was a pleasure meeting you and your family enjoy the pool for many years to come thank you for your business"
Mark H.
May 2017
Very well.
Response from Tropical Oasis Pool
"Thank you very much sir enjoy your pool with your family it was a pleasure meeting you and working with you"
Deborah F.
Apr 2017
unknown
Response from Tropical Oasis Pool
"Thank you so much [Member Name Removed] it was a pleasure working with you and I wish you and your family all the best"
Sarah W.
Apr 2017
From the estimate to the final invoice, Wilson was hands down the most communicative and professional business owner we have worked with here in Miami! He always answered our questions via email or text promptly (most of the time within minutes), and if he was going to be unavailable for a little bit he let us know beforehand. The entire crew of Tropical Oasis was professional and polite, and their knowledge and skill are evident in the precision and craftsmanship of their work. Any little thing we pointed out (and there were only minor things), Wilson had corrected immediately. The only negative with the project, if we had to find one, is that our lawn (which admittedly wasn't spectacular to begin with) is a little the worse for wear because of the sand pile and old pool debris that had to be placed there during the project. However, we don't see how this could have been avoided given that the sand had to go somewhere and it was better there than in our driveway. My husband and I are beyond thrilled with the results of our pool renovation and are very happy to recommend Wilson and Tropical Oasis without hesitation!
Sandy L.
Mar 2017
WILSON THE OWNER CAME OUR IMMEDIATELY TO GIVE US A QUOTE. THE ONE THING THAT WAS MOST IMPRESSED WITH IS THAT WILSON WAS ALWAYS AVAILABLE FOR ANY QUESTIONS THAT WE MAY HAVE HAD IMMEDIATELY. THE WORKERS WERE ALWAYS ON TIME EVERYDAY AND THE CLEANUP WAS EXCELLENT. THEY DID AN EXCELLENT JOB. WE HIGHLY RECOMMEND THIS COMPANY. WE GIVE THEM AN A PLUS.
Response from Tropical Oasis Pool
"It was a real pleasure working with you and your family. Hope you enjoy your new pool! Thanks so much"
Yamilet R.
Feb 2017
It was fantastic , super professional, on time and the work done was exceptional. I would hire them again and would recommend them to anyone !
Response from Tropical Oasis Pool
"Thank you so much it was a pleasure doing working with you and your family hope you enjoy the pool many years to come"
John R.
Sep 2016
They came out quickly, found the leak with an underwater microphone, quoted the job to replace the leaking skimmer, Dug out the skimmer, replaced with a new one, fixed the leak, repaired the concrete deck.. Job looks great. Kept me informed and did a good job.
Ivette A.
Aug 2016
Wilson and his team did an excellent job. There were some issues that I brought to his attention and I can tell you that his team was quick to respond. They take customer service very seriously! This is a family run business. Wilson's father Pablo was very nice to work with. I was so happy with the results that I have hired them to provide the monthly maintenance service on the pool.
Rita I.
Jul 2016
I can probably write a book about the nightmares we had building our pool and more so after the pool was finished. The first contractor we hired left the State leaving more than 35 pools unfinished and taking everyone's deposits with her. The second contractor did a horrible job installing the River Rock finish we had requested and refused to fix the work after the manufacturer of the product reported a faulty installation. So we needed to find a new contractor to remove the River Rock plaster and install the same material again. With a heart full of doubt I started doing my homework looking for a certified River Rock installer. I checked Angie's List, The Better Business Bureau and I read all the reviews. After much research, my husband and I met with Wilson and immediately noticed how knowledgeable he was. What impressed me the most was his honesty, he was not saying what we wanted to hear, he was saying how things were and what needed to be done. We met with two other companies whom went on and on about problems we knew our pool didn't have. We hired Tropical Oasis and from there on our peace of mind returned. His crew did an incredible job. Wilson and his dad who is a sweet experienced man were always supervising the job and in contact with us. Wilson answered all my questions through the process of fixing my pool. Poor guy I most have texted him 25 times and probably 15 were about the same thing but he was calmed and each time replied with details. The job on my pool was completed in 3 days and my pool looks amazing. Honesty is the best atribute and Wilson delivered what he promised, when he promised. I highly recommend this company. There are still good people out there doing a good job. My husband and I are very much satisfied with the work performed.
Norah D.
Jun 2016
We chose to work with Wilson and family out of three quotes we requested. They came across very professional and responsive. One of the other contractors suggestion we sandblast the pool as it was an old 60ies installed pool. According to Wilson we did not need that.
The pool was resurfaced September 2011, but soon after two brown stains, a growing stain under the light appeared. After spot treatment and a complete acid wash it did not solve the problem. They realized something went wrong on their end and re-did the pool completely. They found two apricots as well, and we were explained the acid wash was done too fast after installation the first time by his crew, but Wilson remained evasive confirming this.
Since we were wary after the mess up the first time we asked them to redo the pool to the point of where we can maintain it with the salt water system. They refused and we ended up having to deal with the restart - we followed your online instructions and got it all balanced and back on salt after 4 weeks.
Unfortunately the two stains came back and the pool surface has never been very good. SGM/Diamondbrite came out and found some scaling, and recommended an acid wash. We did get two pool maintenance companies to come out and both said something went wrong with installation of the diamondbrite.
I understand they have to run a business and they already burned themselves on this project by having to do the resurfacing twice. Unfortunately we never got a good product and we are looking to resurface again this year (5 years earlier due to the acid washing we had to do).
I realize I submit this 5years late, but came across their name while looking for pool contractors.
The pool was resurfaced September 2011, but soon after two brown stains, a growing stain under the light appeared. After spot treatment and a complete acid wash it did not solve the problem. They realized something went wrong on their end and re-did the pool completely. They found two apricots as well, and we were explained the acid wash was done too fast after installation the first time by his crew, but Wilson remained evasive confirming this.
Since we were wary after the mess up the first time we asked them to redo the pool to the point of where we can maintain it with the salt water system. They refused and we ended up having to deal with the restart - we followed your online instructions and got it all balanced and back on salt after 4 weeks.
Unfortunately the two stains came back and the pool surface has never been very good. SGM/Diamondbrite came out and found some scaling, and recommended an acid wash. We did get two pool maintenance companies to come out and both said something went wrong with installation of the diamondbrite.
I understand they have to run a business and they already burned themselves on this project by having to do the resurfacing twice. Unfortunately we never got a good product and we are looking to resurface again this year (5 years earlier due to the acid washing we had to do).
I realize I submit this 5years late, but came across their name while looking for pool contractors.
Response from Tropical Oasis Pool
"We do not appreciate unwarranted negative comments especially when we immediately took care of the problem and redid your pool we took a loss but we never shied away from any issues and we made right and did it correctly and beautifully, you were 100% satisfied .Now five years later you have scale due to poor pool maintenance and you want to blame us?That is not fair nor correct .We are A+ rated on Angie's List for a reason. Its also weird you never tried reaching out to us especially when you have all my same info on angies list and on your paperwork? Especially knowing we honor our work as to evidence we re did your pool? And 5 years later? Wow. Strange but we will continue to provide quality work and proffesionalism. Read our many reviews and you will comfirm what your real experience was. Quality pool company that stands behind their work"
Ivonne M.
May 2016
unknown
Response from Tropical Oasis Pool
"Thank you very much."
Nelson M.
Apr 2016
These guys are great. Both Wilson and Harold were both very professional. I called them on a busy day, but Wilson figured out a way to squeeze us into the schedule and get the work done quickly. Harold took his time doing the work and left things looking good as new. He took his time to walk me through the work and explain a series of other things I should be aware of with the pool. I would no doubt use them again and recommend their services. I plan on using them later this year for a larger scale project. Great experience!
Response from Tropical Oasis Pool
"Thank you very much I appreciate it and that is why we're here enjoy your pool which is now safe and give us a call whenever you need any other work to be performed have a blessed and great day"
Craig K.
Apr 2016
unknown
Robert R.
Mar 2016
unknown
Vincent L.
Feb 2016
Wilson was very professional with prompt phone calls and follow-up. His techinician Harold was professional and on time. The fountain light was never fixed that day through no fault of Tropical Oasis Pool. Harold tried his best to remedy the situation but it was lack of information on my part. After spending an hour trying to rectify the problem, I told Harold that I would set up another appointment when I figured it all out. After all that, he didn't charge me! Amazing! A company that returns your call, shows up on time then doesn't charge for a service call unless the problem is solved. I will definitely call them back.
A+++++++
A+++++++
Response from Tropical Oasis Pool
"Thank you so much and i hope to be able to help you soon!"
Luis P.
Feb 2016
Went well. Wilson answered my questions and concerns as I had many since this was a huge project. The workers were very nice and considerate. And I can say the pool came out great. As you shop around, you should definitely call Wilson from tropical oasis to get a quote.
Response from Tropical Oasis Pool
"Thank you [Member Name Removed] enjoy your new pool and patio deck with your family"
Licensing
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FAQ
Tropical Oasis Pool is currently rated 4.9 overall out of 5.
Tropical Oasis Pool accepts the following forms of payment: CreditCard
Yes, Tropical Oasis Pool offers free project estimates.
No, Tropical Oasis Pool does not offer eco-friendly accreditations.
No, Tropical Oasis Pool does not offer a senior discount.
No, Tropical Oasis Pool does not offer emergency services.
No, Tropical Oasis Pool does not offer warranties.