
The Combined Group
About us
The Combined Group is a locally owned business with over 12 years of industry experience in general contracting. I opened The Combined Group in 2008 because I saw the need in my community for a high quality, ethical, and professional contracting and construction solution. I was always told to do what you love and you will succeed because it won’t feel like a job….rather a passion you are following. I have a great passion for what I do and the customers I serve. It gives me a great sense of pride when I see the smiles of happiness on my customer’s faces when they see their finished product. The Combined Group has the experience, knowledge, and compassion to work with our customers and families at a fair price. We believe that we set ourselves apart from our competitors because of our attention to every detail and our business ethic. We do it right. We are consistent. Our customer’s satisfaction is our most important goal. We believe that The Combined Group is a great company for anyone because we are fully licensed, insured, and above all – we focus on 100% customer satisfaction. We would love the opportunity to partner with you for your home improvement needs.
Business highlights
Services we offer
General Remodeling. Renovations. Income Property Face Lifts. Build-Outs. Additions. Kitchens. Bathrooms. Flooring. Engineering. Carpentry. Finishes. Painting.
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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96% | ||
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Our construction began on March 11th. I expected it to last about two business weeks. The room was finished in about seven business days, faster than I expected. The employee Willie, was fantastic. He was the only one working in my home; from start to finish. He kept the work site very clean and made sure everything was picked up throughout the day and every evening before leaving. He was concerned for my children as well as my self and did everything in his ability to keep the dust to a minimum; which I didn't expect or ask for. He was very accommodating to my schedule and worked extremely hard each day. Willie has a wealth of experience and it shows in his final product. The room looks like it has always been there. It matches the rest of the house perfectly and we couldn't be happier. It was well worth the money.
Carlos was available at any time during the entire process. All I would have to do is call him however I had absolutely no need consult him. Willie handled everything professionally and had answers to my questions.
I was very nervous about doing a construction job however I was pleasantly surprised. I highly recommend this company. If I have to do something again, I will definitely be using The Combined Group.
Our story started on April 2011 when we decided to open Miami Family Medicine. It was a huge undertaking, so we interviewed a lot of contractors. However, something we did not do was to look on Angie's List, which turned out to be a huge mistake. Long story short, we ended up choosing Victor Elbeze from Prestige Decors and Renovations, someone who turned out to be one of the most incompetent contractors we have ever met. He started our clinic in August of that year and for the next 11 months proceeded to lie about just about everything and delay the work for months on end. Things became so bad that at one point we thought about just walking away from the project altogether. That is, until we found Angie's List and gave Carlos a call.
From the moment we met him, he quickly transformed a nightmare into a beautiful dream:
- He started by pouring concrete all along a nasty trench left by Victor within a week of signing the contract.
- He did this even before receiving his first payment.
- Unlike Victor, he never asked for money ahead of time or increased charges after job was agreed on.
- He provided receipts for all materials.
- Gave suggestions for finishes to complete the look I had in mind.
- I had initially wanted wood floors but he recommended commercial grade vinyl.
- I must admit I was not sure about it at first, but when it was done it looked beautiful.
- Throughout the project, he was very detail-oriented, and a complete perfectionist.
- Willing to redo something at no additional cost if he thought it wasn't done right the first time.
- He always responded to calls and emails on the same day.
- He was very hands-on and always came to the job site, even on short notice.
There is no way we could ever write everything that he did right for us in this review. It would seriously fill a book of a thousand pages.
All we can say is that as we were having a toast with him at our grand opening, all we could do was smile. We highly recommend him to anyone reading this, and give him 5 stars all the way. In addition to Miami Family Medicine, we also own Miami Real Estate Realty in Brickell and we plan to send all our clients in need of a contractor to The Combined Group.
Thank you again, Carlos!
Alicia Coker, MD
Marc Marchello
Denni Jordan
Miami Family Medicine
"Dear Customer First of all I would like to thank you for the opportunity. We honestly try the best to make our customers happy. Im glad you really liked our work. If there is anything I can help you with, please don't hesitate to ask or contact me. Once again thank you for your words and opportunity, Carlos Adrian Sotolongo CEO & President of The Combined Group."
The initial quote was higher than other quotes. We narrowed our contractors down to two: the Combined Group and one other group that also had high reviews from Angie's List. We decided to go with the Combined Group, even though their price estimates were higher because:1. They suggested completely replacing a defective load-bearing pole rather than simply painting over the problem area.2. They mentioned that moving the fence line back would require a new stretch of fencing, rather than using the older fence that had seen better days.3. They were willing to work weekends when we needed it without an additional premium.
We were very pleased with the work Carlos and his team performed. We were also pleasantly surprised when we received each of the bills. The actual cost of the work and materials was less than quoted on every single item. He does a great job of being sure to over-estimate the cost up front to ensure there are no price gotchas down the road. I think it really speaks to his integrity to bill for actual work and materials, rather than just billing the exact amount quoted. So, once again, we were very pleased.
The tile work they did on the back patio really makes the house. There are no other words for the new tile installation other than beautiful. We were really pleased with all the work. The workers were always on time, professional, and friendly. We had one issue one day with some of the work performed. We notified Carlos. Carlos immediately took care of the situation, ensured that we were satisfied, and did not charge us for that work. He really goes the extra mile for customer service.
One thing to know about Carlos: when you send him an email, he may not reply immediately, or at all. I soon discovered this is not because he is ignoring you. He reads every message you send him and acts upon it. He simply does not respond with a confirmation that he received the information and is acting on it. When the workers arrived at our house, they already knew the additional information that I had emailed to Carlos and took care of it accordingly. Carlos will return emails when a response is necessary. I say this so you won't think that his lack of email response translates to his lack of concern for customer service or hearing the feedback of his customers.
To sum up our experience with Carlos, he successfully completed home improvement projects that were left undone by a previous contractor. We couldn't be happier with our experience with Carlos. The best part is, if you're unsatisfied with any of his work (which is highly unlikely), he will make it right.
The Combined Group did a Great job. From start to finish they were on schedule, on time, and they provided me with what exactly I was offered. The finishes where incredible.
Cleaning areas constantly, on time always.
I paid a little more but worth it. You really get what you pay for.
Carlos was respectful and did not ask for any payment until a week after work had commenced. I was starting to worry if he would ask for payment. He requested 50%.. He did not request the balance until work was completed. Little did we know that Luis would be back to do some corrective work a few days later. But Carlos stressed that they back their work and Luis did come back to do the minor remedial work.
Con's: Pencil marks on stone looking porcelain tile can be removed with Mr Clean Magic Eraser. Buy at least two boxes and expend some elbow grease. For best price, try to include as much of the work in the initial cost proposal. The Combined Group was the most competitive initial cost of the three reliable proposals I received. However, I anticipated that with any remodel, there would be additional work and costs With the Combined Group I went $1200 over anticipated costs. This includes $200 in construction supplies he asked me to purchase. Who knew the vanity/sink required the L-shaped drain vs the usual S-shaped drain? They reinstalled the attic insulation at no additional cost.Luis has limited English. Best to have all the installation instructions available in Spanish, which we did Carlos, as well as other workers, are English fluent .
From start to finish the Combined Group really provides outstanding service! That?s hard for me to say because I am extremely picky and want the end result to be perfection. The moment I met Carlos (the owner) I felt extremely comfortable as he was very knowledgeable and had a lot of great ideas on how I could improve the lighting in home as it was a concern. He also had great input as far as the electrical issues I was trying to resolve. He provided me many links of sample ideas and the products I needed to complete all my projects to ensure I felt comfortable. He came to my home various times prior to finalizing the proposal to answer some of my questions regarding the various projects.
Alex, the gentleman that worked on many of the electrical issues was punctual, professional and best of all he left no mess behind! He had to cover up the existing dining room light because it wasn?t centered and create a new location for the new light. He was so precise and measured everything to ensure everything was properly positioned. Once the jobs were completed he went around and cleaned up all the dust and garbage from the new fixtures.
I certainly had a great experience. I am looking to remodel my bathroom and I will definitely contact the Combined Group for a quote as the quality of their work was outstanding.
He came out, inspect the damaged closet area and found the price quoted reasonable - CG was the only Angie's List Vendor contacted!
He returned as agreed on 08/01/2012,at 8:30 am, replaced the broken sheetrock section with a "wood panel" - giving the anchor wall, added strength for the hangers and shelves. He painted the wood addition with an equal color, clean up after himself, leaving the work area, in very good shape.
From beginning to end, it must have taken him approx. 4 hours.
Will recommend him again for similar jobs...
Of the three (3) estimates received, Carlos Sotolongo and the Combined Group's was in the middle. It was a pleasure to work with both Carlos and his associates, who were prompt, attentive and responsive to our needs and requests. After our initial meeting and with some suggestions and answers to our questions from Carlos, we provided a scope of the work we desired to have done and in less than a day, we received his estimate for the costs associated with the job. (Materials and features we provided and had delivered to the job site).
The demolition and removal work included: a sink and vanity, a large wall-mounted mirror and separate lighting fixture, toilet, floor tiles, wall tiles, shower doors, recessed medicine cabinet, lighting switches and entry/exit doors. Installations included recessed lighting fixtures and switches, patching, preparation and painting of the ceiling and walls, a two-piece toilet, floating vanity and medicine cabinets, privacy glass doors and their associated hardware, shower/tub doors, tub and shower faucets and tub refinishing. Even with the frenzy typically associated with the holidays and due to the age (40 yrs.) of our condominium structure, an unanticipated and unseen, deteriorated piping problem encountered, the job was still completed on time!
2nd of 3 reviews complete
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