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Sabra Pools / Southern Pools of Miami

4.9(
82
)
Swimming Pool Covers Installation and Replacement, Swimming Pool - Above Ground, Build or Install - Need Materials, Swimming Pool - Above Ground, Build or Install - Have Materials,

About us

We provide pool cleaning services, pool equipment repair, pool equipment installation, heater installation, leak detection, resurfacing, new tile/deck installation, and tile/deck repair. Sabra/Southern Pools currently has 9 employees and over 450 accounts. It has been in business for over 40 years. The company is licensed and insured.

Business highlights

55 years of experience

Services we offer

We provide pool cleaning service, leak detection, pool deck and tile repair., pool equipment repair, pool shell resurfacing

Amenities

Free Estimates

Yes

Reviews
4.982 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
1%
3
0%
2
2%
1
1%
Write a review
Showing 1-25 of 82 reviews
Dianne S.
Feb 2022
5.0
Yes, I recommend this pro
Perfectly. They are unequivocally the BEST…..responsive, professional and capable. They’ve been maintaining my pool for many years and everyone always comments on how pristine my pool looks. I wish ALL service companies were like them.
Frank S.
Jan 2022
1.0
I would not recommend them at all. They are terrible. Worst than terrible.
Response from Sabra Pools / Southern Pools of Miami

"This Customer has a pool with a sizable leak. We were supplying extra chemicals as he was adding large amounts of water diluting chlorine levels. He had his leak repaired and service returned to normal. His pool started leaking again and customer has been filling pool without letting us know claiming a service issue. I was there yesterday and the garden hose was in the pool."

Ygnacio G.
Sep 2021
1.0
$100
I DO NOT recommend this pool company. The current owner, David (Aronow?), provides poor service, is unreliably, and dishonest. I was using Sabra for many years (15? 20?) and even hired them to redo our pool. The prior owners, Phil and then Emily, were great to work with - honest and hardworking. But ever since Emily sold the business to current owner - David - service quality fell off. There was a lot of turnover with pool cleaners and they showed no interest in doing the job right. Multiple times, they'd allow my pool to turn green - and then try to sell me on some product where I'd pay a certain amount per month to prevent the greening of pool. The people cleaning the pool barely spent any time on it and would not do essential things like cleaning filter, brushing the pool, checking chemicals. They'd just come in quickly, use the hammerhead and then leave. I'd ask them to please clean filter but they wouldn't. And David would not be helpful when I asked for help. I recently had enough and fired him. David also was dishonest and kept the monthly payment which I made early (before the beginning of the month) when I fired him. David bills at the beginning of the month for service but I terminated him despite having paid early because I couldn't take it any longer. When I asked for my early back, he refused to return it and instead claimed that he bills at the end of the month and my check was therefore for the prior month service. This was not true since, on multiple occasions previously, he had confirmed that he bills at beginning of month for service. DO NOT USE THIS POOL COMPANY!!
Response from Sabra Pools / Southern Pools of Miami

"After a nominal price increase, Mr. [Member Name Removed] decided to terminate service. He then demanded the prior month’s service be refunded to him. We have billed him on the 15th of every month since he hired the company in 2016. I have email correspondence reflecting his "billing issue" and despite detailed statements, he claims that I misled him. I have the email chains, yet he still disputes. The bottom line is Mr. [Member Name Removed]’s pool had a leak. He was adding water which dilutes the weekly chemicals, thus pool turns green. (There are many reasons that a pool can turn green.) He did not inform us of the leak and in an earnest effort to combat the chronic green pool, I recommended a product that you can purchase on Amazon. There was no product "pushing" and no dishonesty. In short, I tried to reconcile Mr. [Member Name Removed]’s various issues, but I would not refund a payment that was due. Mr. [Member Name Removed] did not like that and here we are. I run my company with total honesty and transparency, as most people will attest to, yet Mr. [Member Name Removed] makes these claims. Nothing more to say here except good luck."

Samuel G.
Jul 2018
5.0
Yes, I recommend this pro
$2,950
Emily and/or her crew always showed up when they said they would, from initial quote through final clean-up. All the work was performed as scheduled and the final result was beautiful. During the actual resurfacing there was an unexpected downpour that required extra work, but the end result was still perfect.
Samuel G.
Mar 2018
5.0
Yes, I recommend this pro
During last year's Hurricane Irma, Emily took care of my pool as if it were her own. Sabra Pools is still the best. Willy Rothman
MARIA T.
Dec 2017
5.0
Yes, I recommend this pro
From the time I asked for service had prompt answer as to cost and timeline, which were both adhered to within time and estimate projected. I initially started using Sabra Pools based on Angie's List reviews and it being in my area. After fixing problem back then (some years back) I switched to Sabra for weekly service and have been very satisfied (and I'm not an easy person to please) and even recently after Hurricane Irene which affected us, they were in touch and doing all necessary remedial work before I even called.
Tammy T.
Oct 2017
2.0
$85
I dont think Emily keeps a tight rein on her guys anymore. Im pretty sure that they never turned up at times. Also..I went through 3 months... when my pool was so dirty that I finally had to call them.. to ask why. After a lot of back and forth.. they finally admitted that THEIR POOL VACUUM was broken! I think it speaks to the indifference of their service.. if they dont notice when their machine is broken!.... I got an apology but Emily never offered to refund for the multiple months I had already paid. I just moved house and decided not to keep this service provider.
Response from Sabra Pools / Southern Pools of Miami

"Dear Customer, I apologize again for the service. But I don't get it that we had only this one time issue for all 4 years. Even before you moved and you told me you would refer me to the new owner! I was trying to accommodate your requirements to clean your pool from weekly to every 2 weeks. With Florida weather, it does require weekly cleaning. My guy did clean your pool timely, in fact whenever you called for cleaning before showing the property, I addressed your request right away. My pool tech didn't realize his vacuum bag had a hole which I had him check the bag more frequently to avoid the same problem happened again."

Francoise P.
Oct 2017
5.0
Yes, I recommend this pro
$95
After very poor service from couple companies we had hired we were so happy to find Sabra pool. Great great service
PABLO S.
Sep 2017
5.0
Yes, I recommend this pro
$200
perfect, installed and functioning as intended
Sandi and Charlie H.
Aug 2017
5.0
Yes, I recommend this pro
We could not be happier. Their service was fantastic!
Arturo G.
Jul 2017
5.0
Yes, I recommend this pro
They were able to start work right away at a reasonable price. Finished on time.
Joseph K.
May 2017
5.0
Yes, I recommend this pro
Emily the owner takes personal pride and stayed on top of every aspect of the job I used her in the past to redo my pool plaster and I couldn't have been happier then too
Richard T.
May 2017
5.0
Yes, I recommend this pro
$2
Excellent would recommend
Kent L.
Apr 2017
5.0
Yes, I recommend this pro
All in all, I thought Emily and the people who did the work did an excellent job. Two examples of why I'd hire them again: 1) The pool heater was installed facing (what I thought) was a dumb direction. I pointed it out to Emily and she simply said how would I like it reoriented. Based on experiences with other contractors I was expecting a list of reasons that would be really hard and how it was really better the current way, and how it would cost lots of money to change it 2) I diddled around a long time truing to figure out how to fix the leak in the spa and failed, so I assumed it would involve a lot of digging and tearing up of concrete. Emily could have told me it was a huge project, but instead carefully tracked down the leak and it turned out to be a very minor problem (the sealing around the drain had failed). Note - I ranked PRICE as a B simply because I didn't get any other bids so I don't know if the price was great or poor. However, I feel hiring someone who is clearly honest and responsive more than makes up for saving a little bit of money.
LB L.
Apr 2017
5.0
Yes, I recommend this pro
Good job. Arrived promptly and quietly did replacement and cleaned up. Professional job appearance and attitude
James T.
Apr 2017
5.0
Yes, I recommend this pro
$2,600
The work progressed in the time frame that was discussed. After the pool was drained (6 hours) a crew came to remove the marcite that was coming off. This was done with a hammer to locate weak marcite and then an electric chisel for removal. After clean up and removal a larger team came in to do the remarciting. They were very organized and set about their work purposely. After allowing the new marcite to dry, the pool was acid washed and the refilling began (28 hours). During this time the new light was installed. Once the pool was filled I notified Emily and she sent an associate over to add the chemicals and restart the pool. The pool is beautiful now. Emily also informed me that you are allowed by Miami Dade one fill up every five years and she gave me the filled our form for submission. I am very happy with the work performed and I would highly recommend Sabra.
Michael M.
Jan 2017
5.0
Yes, I recommend this pro
It has always been a good experience.
Samuel G.
Jan 2017
5.0
Yes, I recommend this pro
2016 was another year of 100% satisfaction with Sabra Pools. Thank you Emily. Mrs. Rothman
RICHARD B.
Oct 2016
5.0
Yes, I recommend this pro
$3,000
Extremely well. The work was done quickly and efficiently with a very experienced crew.
LB L.
Aug 2016
5.0
Yes, I recommend this pro
unknown
Ruth M.
Aug 2016
2.0
Pretty well most of the time. I didn't feel that the sides and steps of the pool were being cleaned properly. I would find green algae growing in these areas. I mentioned it to the guy who does the weekly visits - he is very nice. But when it was happening again I called the owner. She came over right away to hear and see what was happening. She showed concern and would speak to her employee. In the past month the cleaning has been getting worse each week. I cleaned the entire edge of the pool of green algae myself. I canceled my service with them.
Yumi Y.
Jun 2016
5.0
Yes, I recommend this pro
$100
unknown
Jeanette V.
May 2016
5.0
Yes, I recommend this pro
unknown
Joseph K.
Apr 2016
5.0
Yes, I recommend this pro
$3,800
unknown
Jose V.
Apr 2016
5.0
Yes, I recommend this pro
unknown
Showing 1-25 of 82

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Sabra Pools / Southern Pools of Miami is currently rated 4.9 overall out of 5.
Yes, Sabra Pools / Southern Pools of Miami offers free project estimates.
No, Sabra Pools / Southern Pools of Miami does not offer eco-friendly accreditations.
No, Sabra Pools / Southern Pools of Miami does not offer a senior discount.
No, Sabra Pools / Southern Pools of Miami does not offer emergency services.
No, Sabra Pools / Southern Pools of Miami does not offer warranties.

Contact Information

PO Box 566542, Miami, FL 33256

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