
Red Fine Hardwood Floors
About us
We are so proud to have won the 2013 Angie's List Super Service Award. We hold our customers' satisfaction to the utmost importance. Check out our great reviews so you understand why you should choose Red Fine Hardwood Floors over the competition. 5 employees. No subs. Cost determined by the job. Travel charges may apply. No service fees. ADDITIONAL CONTACT- ARMANDO DIAZ. .
Business highlights
Services we offer
Award winning! Licensed & insured hardwood floor refinishing, and more!, installation, repair, sales, stripping
Amenities
Emergency Services
Yes
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After reading all the rave reviews here on Angie's List, I called Red Fine Hardwood to get a quote. Ray came out the day after, took measurements, and provided us with a very fair quote a few days later (although he did warn us that the next available slot was the following month). We agreed to it, and then had to wait a month. Ray, Armando, and Carlos showed up on time and immediately got to work. We really like that they do NOT subcontract the work -- its a family owned & operated business. They were professional and friendly, and honest.
We have 2 different hardwood floors: one is red oak, one is white oak. We wanted to match them as much as possible. They originally quoted us a water based stain, but after thoroughly checking the floors, they determined that an oil based stain would accomplish what we wanted BETTER than the water based. As a result, the price went down substantially (to our delight). The oil stain DID smell more, and our family had to adjust. But Ray & his team always stayed on schedule, and in the end, it was completely worth every disruption in our day to day routine!!! In fact, when they finished the red oak floors, we were SO impressed, that at that point we decided to have them [lightly] sand & stain the white oak floors on the other side of the house.
All in all, from start to finish was about 1 1/2 weeks, including drying times & furniture moving. We LOVE our floors...they look brand new!!! Everyone that has seen them cannot believe the difference, and we've already recommended them to one of our family members. THANK YOU Red Fine Hardwood Floors!!!
It would not be fair only to praise the outstanding quality of the finished product because this company in addition to quality work also offers extraordinary customer service. Their timing was impeccable. They were always punctual. Not only were they on time for the first meeting to take measurements for the quote but also with providing the estimate, the time of arrival for their daily work and also with accurate estimates of the job completion date. The house was done in three stages (top floor, bottom floor and stairs) and the three times they started and finished exactly as planned.
Their work ethic is commendable. I was at home most of the days when they were working. They would work Monday through Saturday. They would walk through the front door and immediately start whatever was planned for the day. They would work all day non-stop except for the lunch break .
They three of them Ramon, Armando and Carlos were always polite, courteous and professional in the day to day dealings and discussions about the progression of the work. When the job was finished they gave detailed directions for the daily maintenance and cleaning of the floors and they also provided the cleaning tools and furniture protectors.
Having experienced a fiasco with the first company I contacted, RFHF was a blessing. I initially contacted a company with very few recommendations and gave a significant deposit which to this date I have not recovered. My house was dismantled since Labor Day September 2015 and it was mid October and the company had not showed up or returned my calls. I checked Angie's list and was very impressed with the reviews that RFHF had. My first contact was with Ramon who came in to give me a quote. He gave me a very favorable first impression and on discussing the job he came across as experienced and also trustworthy. RFHF went out of their way to accommodate me in their busy schedule. We divided the task in three and before I knew everything was done.
To sum it up - do not look anywhere else. RFHF is the best choice around.
Armando, Ramon and Carlos were very professional and we would recommend them to anyone.
We went in the past through a floor nightmare and REO Fine Hardwood Floors rescued our wood floors and made them more beautiful than expected. THANK YOU
Licensing
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