Out of The Woods

The house looks pretty good. They were excellent. They were very knowledgeable in terms of what they were doing. They took a lot of time to do things in the sense that they didn't put in the wood until they felt that the house was dry enough. They put the temperature control before they did it. They were very good about the leveling. They thought the leveling was going to take enough time. It took more time. They were doing the job right. They were not in a hurry. They did take longer than expected but they didn't encounter things that they weren't expecting because the floor was super leveled. When I walk in, there are no cracks. I don't hear any screech. Everything is solid. They took the time to do everything well-done. They paid a lot of attention to details. They tried to cheat the lines and make it look straight. They always went for every single issue they encountered. They went the extra step to do it right and not to do it fast. They left things ready so that if they had to come back and cut or do something, they could. After I had everything installed, nine months later they came back and did the finishing touches that needed to be done after the doors had been installed. That was very nice and that was part of the price.

Easy to contact. Responsive, prompt and professional.

I WANTED TO GIVE BUSINESS TO AN ALL WOMEN FLOORING BUSINESS, BUT THEY DID NOT COME THRU.SOMEONE CALLED ME THE NEXT DAY AFTER MY ESTIMATED APPOINTMENT. AND I TOLD THEM THAT I NEVER RECEIVED THE ESTIMATE, SO I WENT WITH ANOTHER COMPANY. I AM GLAD I DID, THEY STATED THAT IT WOULD TAKE 5 TO 7 DAYS, ALSO THEIR COST WAS VERY HIGH ,THE FLOORING COMPANY I USED TOOK 3 DAYS, AND DID AN EXCELLENT JOB.

I didn't use them. Their estimate was a lot more than the flooring company that we ended up using. I didn't like what they were going to do when compared to what the other guys were, so we just decided not to go with them. I don't remember what the bid amount was. I had actually talked to them many years before about possibly doing some work for us but then we didn't hire them. They always seemed like they were professional. What was unusual and stuck out to me years ago although nobody cares now is that the company at the time was owned by women and they would hire women to do the work. I thought that was pretty cool because I know that a lot of women, me included, are very picky and we do a good job with details and that's why I gave them another shot on this bid to do the floors for us. But I liked that the other company was going to do a better job in terms of the sub-floor preparation and things of that nature. The overall experience was okay. Their punctuality wasn't an issue. They showed up when they said they were going to for the bid. Their professionalism was pretty good. I probably would not use them in the future because knowing what I know now about floors, I will either do it myself because I know what to do now or hire someone else. I might get them as a competing bid to see if the other guys are in line, but I probably wouldn't hire them.

Vicki found repurposed wood flooring to match the old Dade County Pine in our 1922 vintage home. Out of the Woods installed the floor, pulled the permits for Coral Gables, obtained inspections, and did everything beautifully, professionally and on time. They didn't even leave dust from the sanding of the floor! This is the second time they have done work at our home. In 1992, they sanded, repaired and refinished the old Dade County Pine floors in the entire house, and 18 years later they still look great. As repeat customers, I highly recommen Out of the Woods.

The reason that I'm mentioning them is because they did a superb job and that includes their follow-up. They came back to examine a question that we had. There was a part of the floor that we didn't like and it needed to be stained. They did a terrific job with that. They subsequently followed-up on a small damaged are of the flooring of which I was responsible for. I accidently pulled up a little bit of the wood surface. They already examined it and they'll soon do the repair work. I felt like the work couldn't have been done any better. I was real happy with them so I don't mind putting in a little extra effort to tell other people about them. It was a very large project that got a little messy at times. However, the final product was well done. I found them to be very responsive to our needs even after they finished the job.

THEY TOOK OUT THE OLD FLOORING BECAUSE IT WAS WARPED. THEY INSTALLED THE NEW FLOOR AND PUT SOME DECORATIVE WOOD IN. THEY MADE MY FLOOR LOOK BEAUTIFUL.