Natural Resources Organic Pest Control

I have to make a big distinction here: THE PEOPLE WHO CAME TO THE HOUSE WERE VERY NICE AND VERY PROFESSIONAL. AND as someone who is highly allergic to chemicals, the use of essential natural oils was a blessing. I wish we could have continued. HOWEVER: dealing with Patty the owner/manager was terrible. I would tell her that I was working and could not be back until 4:30 (They are supposed to work until 5; the spraying takes no more than ten minutes) and I would get there at 4:30 to find that the young man who was supposed to do the work was waiting in front of my house for half an hour. THIS HAPPENED ALMOST EVERY TIME. The business is in Miami and she kept telling me how inconvenient it was to come to Broward. BUT she advertises Dade and Broward. Why say you will service Broward and then tell me how terribly inconvenient it is? So, I feel bad because the products work; the young man who usually did the work (occasionally, there was someone else) was very nice, but dealing with the woman who schedules the job, is terribly annoying: borderline rude. I am nice, the price was high, but as I really need this service and it works I was OK with paying it, but each time, she would tell me how inconvenient Broward was; she would arrange a time but tell the young men to come earlier and then I would feel so bad that they were waiting. When I complained about this she told me she would not work with me again.

Technician arrived on time and was very knowledgeable and friendly. Have used this company previously and was happy with the quality of service. Manager responds to emails promptly and made scheduling a visit very easy.