J.E.L. INSTALLATION, INC.

Second time I've used Luis for tile and he continues to impress. He's very knowledgeable regarding tiling and installation. He's has a professional work ethic and is forthcoming. I highly recommend him.

We called Luis for an estimate at the end of 2019. We were not able to start at that time and then Covid hit. We called Luis back in March 2020 and we hired him to demolish and retile about 900 sq ft. while we stayed in the house. They were done in 5 days and we are extremely happy. Him and his crew were on time everyday and worked super hard to give us beautiful final result. Will definitely be calling him again to redo both bathrooms. You will not be sorry if you hire J.E.L. Great job Luis.

Backsplash repair & install

Perfect. He showed up the next morning to assess the job. Quoted me a fair price. His guys were there in a few hours and finished it perfectly.

We are happy to provide Luis Garcia and his crew with a 5 star rating, Luis and his crew were great from start to finish! Due to a replacement of a shower pan we had to replace and retile partial of the wall tiles and new tiles for the shower pan. Luis and his team did an amazing job! They were efficient, very clean and delivered on everything that was promised. Highly recommended,

Luis Garcia was the first to respond to my request for a tile installer on Angie's List. He came to my home within a few days to give me an estimate. When I decided to hire him he agreed to pick up the tile I had ordered and was flexible about scheduling. Although he was a little late to arrive due to morning traffic, he completed the job in a timely manner. He and his partner were polite and meticulous, being careful not to track in dirt or leave any debris unattended. They were efficient and highly professional. Luis and his partner did a beautiful job.

Shower base had to be prepared for tile install as well as about ten inches of surrounding walls inside shower. After wall board was installed and cement base hardened the tiles were put in with mortar. Work was completed in one day with excellent results.

Amazing! Very professional, punctual, cordial, and fast. They arrived on time, worked many hours without stopping and finished with excellent clean up after. Would hire again for remodeling of my bathrooms.

We were doing a kitchen remodel and arrived at the point where we needed to install the kitchen back splash. We needed someone with the expertise to do the job right. We were fortunate enough to hire Luis. He's very prompt to respond to the initial inquiry and it continued throughout the duration of the job. Although the job was not huge, it required a detailed oriented approach. He helped us choose the right grout; his team preps the area and cleans up after; they're courteous, professional, and showed up to the job with positive attitudes; and we're very happy with the finished result.

Luis is a pleasure to do business with: professional, punctual, master craftsman, fairly priced and employs great attention to detail. We highly recommend J.E.L. INSTALLATION, INC. & Luis Garcia if you’re looking for any or all of the assets in a tradesman as listed herein. For a finished result that you’ll be happy with without question, go with Luis Garcia....you’ll be very pleased with your decision! Steve & Linda M.

Efficiently and beautiful final result.

I have used this provider before, so I was not surprised that it went very well. He is punctual, professional and inventive in surmounting problems presented by an old house.

The tile work was excellent. The crew was very efficient and worked quickly to get the job done. They helped with additional services and that was of most importance to me. I was the Contractor for the modification and need trustworthy and knowledgeable sub Contractor. Luis was a reat help and we have a very satisfied customer

I have used this company before and again I received excellent service at a reasonable price.

Very professional company. They did a great job

We wanted to be thorough so shopped around for a couple of bids, after comparing, Luis impressed us with a fair price and the level of detail and knowledge. He let us know how much time it would take and he was able to finish the job 1 day early. The team is very professional always on time and I must say very clean. Our travertine looks beautiful.We are very happy with his work and the final product. Great Job!!

Luis was on time, well equipped to do any job, clean, professional and from start to finish and patient with my change of mind. He made sure I was completely satisfied with the colors and the workmanship. They cleaned up after themselves and all were very nice and professional. I will definitely call Luis Garcia again.

His team were professional and punctual.  They started on time and ended the day at a reasonable hour.  When the plumber made a big mistake with the shower, they removed the tile in order to make correction.  Secondly since he recommended the plumber, he stepped in and installed the free standing faucet to the tub due to the plumber inability .  My only gripe was that he did use his machine to clean the tile but it was not enough to remove all of the grout and thin set stains.  I ended up purchasing an non-acid product to remove the stains.  But the overall experience of his service was good.  Kind of expensive compared to others but worth the money.  They really did the job right!

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Spoke with Luis on the phone, asked him to come to the house and to my surprise he asked me to send detailed pictures of the repairs that needed to be done, I did so and in 5 min I had an estimate, they came at the time we set on the agreed day and four hours later the job (replaced all damaged tiles) had been completed, they did an excellent job and cleaned everything, once done it look like there were never any cracked tile (marble). We will sure refer them to friends and call them if any needs in the future!

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I was rehabbing an out of town rental home that I wanted to sell.  I was only going to be at that out of town location for nine days.  I needed the entire job done while I was there.  About a week before I arrived I arranged to meet Luis upon my arrival.  I asked him to be ready to go to work.  Luis met me on my first day in town and started the job two days later.  Five calendar days (four work days) later he was done. He made all the arrangements with the plumber to do his part.   The transformation was incredible.  I sold the house before I left town.  
Luis was very helpful in the design process.  He was very skilled at his craft.  He was incredibly personable.  He was also very reasonable.
I could not be happier with the process or the results.
I highly recommend Luis Garcia for all your tile work.

JEL was very punctual. Met with Luis to get an estimate on laying about 550 sq ft of porcelain plank tiles with a 1/16th grout joint. They arrived at the house around 8 a couple mornings later to lay the tile. Took two workers about 3 days total to get the job done. We didn't like the thresholds we had purchased and they had no complaint changing them out a few times until we were satisfied. Although their estimate was a little higher than some I felt they went the extra mile to do the job right.

I have used Angies list for years and have hired exclusively Angies list for the services I need.  I have had great results and have given fair reviews .  Sadly the contractor i used for years relocated to CA so I had to find a new contractor for some tile work I needed done 
I hired JEL for this work and this was my experience  -- 
pros
They were very punctual, polite and professional.  they worked very efficiently in removing the tile and replacing it and the new floor  and baseboards are a big improvement .
cons
my issue with JEL is the communication and responsiveness of this company.  through the project there were communication issues ...and some of them were very silly.  
for example thin set was all over the backyard  tile where the workers cut tile & used the area for a workspace .   it was obvious that it was not washing off with a hose...they worked in that area for 4 days .  No one brought the issue to me ...the tile workers left the site and left me with this issue which I then tried to remove and when unsuccessful  escalated  to JEL.   Luis returned promptly with a pressure washer but it was frustrating that I had to bring the issue to them 
There was no walk through at the end of the job .  They simply announced they were done .  The issues I brought to them were minimized by JEL .  I did agree to live with one problem as it is "covered up" but I did have one simple issue un resolved .  I did not state it had to be addressed immediately -- I just wanted a response which I did not get until I tracked them down a few weeks after my work was completed 
At the end of the job I sent an email asking what the warranty coverage was for the work that was done . This email was sent at least 3 weeks ago .  I brought that up when I talked to them today .  I was told told that they are not in front of computers all the time which is a reasonable response EXCEPT for the fact I had sent my email weeks ago
so bottom line they are nice people who do good work but I am used to companies that communicate better and are a little more responsive .  I think the score I gave this review is a fair one