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Falcon Plumbing

4.5(
237
)
Appliance (Major Electric Appliance) - Install or Replace, Fridge, Freezer or Ice Maker Repair or Service, Sewer Main - Clear,

About us

Falcon Plumbing quickly became a preeminent part of the Miami community since it opened its doors in 1986. Women owned and operated, with over 31 years of experience, you are guaranteed exceptional service 24 hours a day. Our technicians are licensed and trained, capable to diagnose and repair any issue your home or business may have. We vow to exceed your expectations in a prompt, cost effective manner. Call us now to set up an appointment today!

Business highlights

Emergency services offered
39 years of experience

Services we offer

Repairs, and tankless. Repairs, backflow certification, electric, gas, leak detection, leaks, repair and installation., sales and installation of all plumbing fixtures. Drain cleaning and stoppages, sales and installation of heaters

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.5237 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
12%
3
4%
2
3%
1
5%
Write a review
Showing 1-25 of 237 reviews
Tony C.
Jul 2020
1.0
$285
I called Falcon Plumbing after receiving a very high water bill. They charged me $285 to go into crawl space to check for the leak. Did not find the leak and left with my $285. I feel so taken advantage of.
EVA G.
Jun 2020
5.0
Yes, I recommend this pro
Every repair has been done perfectly the first time. Repairs & replacements have lasted for years.
Richard M.
Dec 2019
5.0
Yes, I recommend this pro
My text message to Falcon - Wendy - Thank you for your quick response this morning. I want to once again complement Michael for his outstanding professionalism and great work. He knows what he is doing, explains it clearly and does it throughly. He is a credit to Falcon and I will go online to say that to the community. Richard
Margaret T.
Dec 2019
5.0
Yes, I recommend this pro
$306
GREAT SERVICE! Called on 12/26/19 for my stopped up kitchen sink. Person answering phone was SO nice. Justin, the plumber, arrived on time and was really pleasant and completely competent. Justin told me the price ahead of time. I would HIGHLY RECOMMEND their service.
CAROLINE S.
Dec 2019
5.0
Yes, I recommend this pro
$436
Very happy with the service. The owner answered the phone and was able to send someone out the next day at a time of our choosing. Michael was very knowledgeable and diagnosed the problem with the main water shut off and repair it; and replace the toilet the cut-off valve. He adjusted the toilet fill valve so it did not need replacing. I will hire them again.
Debra H.
Nov 2019
5.0
Yes, I recommend this pro
Shower clogged Went great
Response from Falcon Plumbing

"Thank you for the wonderful review for Falcon Plumbing, and I am so glad that you were happy with the quality, responsiveness, punctuality and professionalism. Falcon Plumbing strives to give every customer the quality and professionalism they deserve. Welcome to the Falcon Plumbing Family. Wendy Visschers - Owner of Falcon Plumbing"

Karen H.
Oct 2019
4.0
$411
Plumber came on time but broke the toilet handle and after he turned off the water the water shutoff in the bathroom started leaking. Agreed to pay to fix it and he promised to return that day with a new toilet handle. Did not show up and I had to call to find out when he was coming. Promised the next morning - no show. Finally came back replaced the toilet handle and worked on the shut off valve. However, right after he left it started leaking again. Cost - $411
Lori B.
Oct 2019
5.0
Yes, I recommend this pro
They’ve been professional, prompt, friendly and have complete all work as agreed. I would hire them again as they are my go to plumbing company.
Richard M.
Oct 2019
5.0
Yes, I recommend this pro
$1,300
As usual, the Falcon plumber arrived on time, was professional, informative and did a great job at a very reasonable price.
Response from Falcon Plumbing

"Thank you for the wonderful review, and I am so glad that you were happy with the quality, responsiveness, punctuality and professionalism. Falcon Plumbing strives to give every customer the quality and professionalism they deserve. We are so glad thatyou are part of the Falcon Plumbing Family. Wendy Visschers - Owner of Falcon Plumbing"

Sandra M.
Oct 2019
5.0
Yes, I recommend this pro
$110
I have used Falcon Plumbing on several occasions for different plumbing issues. They are very reliable and punctual.
Response from Falcon Plumbing

"At Falcon Plumbing the quality, punctuality, responsiveness, and professionalism of the technician is very important. Each technician goes through training monthly. Thank you for using Falcon Plumbing for all your plumbing needs. Wendy Visschers Owner of Falcon Plumbing"

Lorraine J.
Aug 2019
1.0
We called and were given an appointment 2 days later from 3:00-5:00 pm. When no plumber arrived by 5:00 we called them. The lady who answered was curt and said plumber was on another job and had another call to go to before us. When I asked why no one notified us of a delay she became indignant and said that’s why we shouldn’t book appointments that late in the day-which is time THEY gave us! Poor customer service. We cancelled them.
Response from Falcon Plumbing

"I am sorry things did not work out. If waiting two days for an appointment did not work for you, you should have not made an appointment. We give priority to leaks, stoppages, and customers with no water first, because they are emergencies. Sometimes Falcon Plumbing tries to help all our customers, and we get overbooked. We give a two hour timeframe, but always tell the customer we will give them a half hour or hours notice. The technicians sometimes run early or get stuck on a job. I do not like people sitting and waiting. Again, I am sorry it did not work out."

Ken B.
Jul 2019
5.0
Yes, I recommend this pro
$225
Attempted to replace the inline filter for the fridge, and after running the water to through the sink as it is instructed, the valve could not be shut down, knowing that the stopper I the valve is possibly worn out, I tried to replace the valve, but due to the age of the valve, I couldn't take it apart, and whatever I did it made the situation worse. I locate a few Plumbers on Angie's List, first one I contacted was not available until next day morning. The second one did not answer, it was on a Saturday and I was pressing my luck to get it done today. When I call Falcon Plumbing gave the specific of my situation, and the contact person said that she will call me back; when she called me back, I was pleasently surprise that they can get a plumber name Ralph to come over in about in a few hours after he was done with current plumbing repairs. Ralph called and he came over, saw what needed to be done and got the job done in no time. At the end, it was relief that the valve was replaced and the water to the house was restored with no major leaks.
Miguel G.
Jun 2019
5.0
Yes, I recommend this pro
My experience with Falcon plumbing was fantastic. Wendy, the owner, was able to set up the appointment and provide excellent customer service. Throughout our interaction, it is apparent that she is invested in the success of the company and assures the customers are satisfied with the work and service. The plumber was able to identify the source of the leak under my kitchen sink which included the ice line piping. The work was completed efficiently and he was able to assist me in installing a new faucet I had for an affordable price. I would highly recommend their services. -MG
MAHESH J.
May 2019
1.0
The technician did a lousy job. He came to give a free quote but started asking for service fees which I refused. He did not even bother to reassemble the parts that he took apart and left the place.
Response from Falcon Plumbing

"In regards to your review, Falcon Plumbing's technician had to take apart the valve that was already broken. Technician diagnosed the problem and quoted you a price. You told him not to do the job. The technician then put everything back the way it was originally . The technician was told you had numerous companies out before us. You then asked the technician to leave, and threw him out of your house. Sorry things did not work out. No work was completed."

R C.
Apr 2019
4.0
$456
Their quote was still nearly $150 than anyone else. Owner generously allowed us to pay 1/2 the service call fee since this fee was not mentioned before the visit.
Response from Falcon Plumbing

"I am sorry that things did not wok out for you. The price is given once the job is diagnosed, and does not change no matter how long the techncian is on the job site. We at Falcon Plumbing, strive to make every customer happy. Sorry again! Wendy Visschers Owner of Falcon Plumbing"

Erin T.
Apr 2019
5.0
Yes, I recommend this pro
$650
It was done well and some simple modifications made to plumbing which have lasted well
Kenneth S.
Mar 2019
1.0
Not only could they not unclog the drain, but they damaged a pipe and when we called to see when someone could come fix the clogged drain, the owner hung up the phone on us! She's never called back, which is actually fine, since I'd never have them in my house again.
Tomas B.
Mar 2019
5.0
Yes, I recommend this pro
$335
Perfect the plumber was on time a very professional young man.
William M.
Feb 2019
5.0
Yes, I recommend this pro
Very well. The plumber showed up on time and asked what I needed and did not attempt to upsell me, which would be important to some people who know the exact job that they want. I was very satisfied with this company
Barbara M.
Feb 2019
5.0
Yes, I recommend this pro
The job was done quickly, cleanly and timely. Justin was on time, very professional and was quick to identify where the blocked pipe was located. He quoted a price but it ended up costing less than the quote.
JOHN V.
Jan 2019
5.0
Yes, I recommend this pro
Took care of the problem
Frank S.
Nov 2018
4.0
Yes, I recommend this pro
They very dependable.
Response from Falcon Plumbing

"Thank you for rating Falcon Plumbing, and I am so glad that you were happy with the quality, responsiveness, punctuality and professionalism. Falcon Plumbing strives to give every customer the quality and professionalism they deserve. Welcome to the Falcon Plumbing Family. Wendy Visschers - Owner of Falcon Plumbing"

Yanelys G.
Nov 2018
5.0
Yes, I recommend this pro
Justin did an excellent job
Response from Falcon Plumbing

"I am so happy that you were pleased with everything from the service to the clean up. Justin as well as the other technicians, take pride in their work. I will make sure that Justin gets commended for a job well done. Thank you for using Falcon Plumbing and becoming part of our family. We are always available for all your plumbing needs. Wendy Visschers Owner of Falcon Plumbing"

Victoria L.
Aug 2018
5.0
Yes, I recommend this pro
$1,400
Justin did a great job replacing my watre heater. He arrived on time, kept me well informed, cleaned up after himself.
Response from Falcon Plumbing

"Thank you for using Falcon Plumbing for your heater replacement. Justin and all the technicians are taught to keep the customer well informed before they start the job, and during the whole process. They take pride in cleaning up the areas they are working in, and leave each customer with a smile. Welcome to the Falcon Plumbing family! Wendy Visschers Owner of Falcon Plumbing"

Yvette L.
Jul 2018
5.0
Yes, I recommend this pro
$75
It was fixed and no more leaks
...
Showing 1-25 of 237

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

Falcon Plumbing is currently rated 4.5 overall out of 5.
Falcon Plumbing accepts the following forms of payment: CreditCard
No, Falcon Plumbing does not offer free project estimates.
No, Falcon Plumbing does not offer eco-friendly accreditations.
No, Falcon Plumbing does not offer a senior discount.
Yes, Falcon Plumbing offers emergency services.
No, Falcon Plumbing does not offer warranties.