EVERGREEN LAWN SPRINKLERS

Excellent service and customer communication, as always, which is why we continue to use Evergreen. When I called on 7/30, ileah at the office told me they could send someone on 7/31, but wasn’t sure of the time & they would call me when technician was on the way. I’m home all day so that worked. Got an email at 7:30 this morning that the tech was on the way to my house. He arrived a little before 8; checked the entire system, timer, pump, etc. Found one sprinkler head that needed to be capped off & replaced the nozzles on two others. Done by 8:15, emailed me the invoice. Called the office, talked to Kelly, who is always pleasant, gave her my credit card info to pay the invoice. As my husband would say, “Wham, bam, thank you kindly!”

Excellent. Kelly at the office got us scheduled right away. Saul arrived early on the appointed day; went over the work to be done in detail; ensured all repairs were complete and tested; cleaned up after himself. We have been using evergreen for our sprinkler needs for years. Highly recommend!

Satisfied with the office and tech that was dispatchef.

He arrived at the appointed time and repaired the two spots that had been damaged, as requested.

Fast and efficient

Extremely well. On time friendly professional

All successfully installed and working as required.

Very pleased.

Great service - always responsive and came on time. Guys were quick as well.

Came in, quick in and fixed everything perfectly. I had used several other comapnies that didn't know what they were doing. Evergreen have always been very good. They come promptly and were very professional. When they fix something, it stays fixed.

unknown

They were punctual and on time, They did the work the agreed to do and within budget

Excellent service.

unknown

unknown

They're very good. We have an acre in four zones and everything is broken from tree trimming and they spent an hours and hours and they billed us for less hours than they were here. They were very nice guys. We've been with them for 18 years. They don't even need to be told what to do. They find everything that's wrong. They're not overpriced. They're very reliable. You're not afraid to have them in your house.

2 of the sprinkler heads ended up hitting my wood doors and 400 amp electrical panel, another pop up sprinkler head was installed behind my mushroom landscape light. When the head rises it hits the mushroom light and floods the fixture filling it with water then creates a mini waterfall flowing to the ground. My electrician had fixed this light numerous times. It wasn't until I put the sprinklers on myself and observed the poor judgement and placement of the pop up sprinkler that I realized why my light kept shorting out.When I called the owner, She told me my landscaper adjusted the sprinkler head to him my doors and must've trampled another head burying it. That is incredible she would lay blame to my person who mows the lawn and trims hedges and doesn't ZERO landscaping nevermind taking the time and trouble to run my sprinkler system and take a screw driver to adjust heads to hit my house and electric box. Furthermore this owner has never even been to my house yet professes to be an expert as to what my lawn mowing service may have done and makes excuses for their lack of fully performing the duties I specifically hired them to do. They have now lost my business and the new business they were going to get from me in maintaining my system for fertilizer on a monthly basis. Everyone makes errors but to them blame someone else and not take responsibility for them is UNACCEPTABLE!

unknown

Stay away! Absolutely no service after the sale. Zero. I had an issue with the sprinkler they installed and I asked Terry the manager for help. Flat out refused to send a technician to address my issue, even if I paid for the service call. it just wasnt important to him and said it would be a waste of his time. Proceeded to lecture me on the county's watering days that had nothing to do with why I called. Told me if I didn't listen to what he had to tell me that he would not talk to me at all. Extremely unprofessional. Needs a serious lesson in customer relations and how to communicate with customers. Obviously for this company the customer does not come first and customer satisfaction is of no interest to him. He hung up on me. But they're very happy to take $800 for a low end timer and a rain sensor. H*** of a way to treat a 100% disabled vet or any customer for that matter. Friendly warning to consumers. BBB is next.

provider response andquality of work were excellent. work was reasonably priced. I was very impressed and would definitely use them again.

unknown

Called the company to come assess the irrigation system. They were professional and punctual. They provided me with a quote right away and worked with my schedule to start the repairs. The company did a clean and professional job. I am looking forward to using them for all my properties.

I initially called them for repair of a hole in sprinkler line made by a previous lawn service preventing me from using my sprinkler system. Since I was having a large planting (53 areca palms) along the back fence, they suggested I wait until after the yard work was complete to avoid damaging any new repairs.
As soon as planting was completed, I called and by some miracle they were able to have someone out to my house the very next day. They were professional and cleaned up after themselves.  My sprinklers have never worked better. I will definitely use them again.

unknown

They are excellent, they are top of the line, only downside is its a 2 week wait for them to come out, but the work is amazing