ELECTRONIC ALARMS & COMMUNICATIONS INC

Electronic Alarms would not close account without pay for more years even though I sold home.

Jose, the owner, was very nice at first. Within a month or so I had the first accidental set-off and failure to communicate with the monitoring service. They came out, tested the system and stated there was nothing wrong. Even tested it to show me. Several weeks later it was again set off with no signal sent to monitoring. Again they came out, tested it and again no problem. I requested and had a wireless FM tx.installed for backup. Again, an accidental setoff and no signal to monitoring, even with backup. By March of 2006, I had eight setoffs with no signal received by monitoring. I no longer had any confidence that the signal from my house was being received by any monitoring service, except when the service man was at my home. I cancelled my contract, hired ADT locally, and have had the best of service since. ADT had to re-install new equipment because the original devices used were the cheapest available, and ADT only uses the highest grade devices.