"[Member Name Removed], Thank you. What a difference in your yard. Thank you for trusting us with your pool! ENJOY!"

"[Member Name Removed], Thank you for your review. It has always been a pleasure working with you. Thank you for choosing us for a SECOND time. We are so happy that you are happy."

"[Member Name Removed], Thank you for your feedback. It was great working with you. I am glad you are happy!"

"[Member Name Removed], I am sorry for your experience. However, every company works differently. We require our customers to come into our showroom first to see our professional place of business, and see our tiles, pavers, coping, plaster, etc. We do this because everything is priced differently therefore, once we go out to your property the following time we can give you a more detailed price. However, I am sorry that the individual going to give your estimate had a family emergency. He could not control that. Unfortunately on Saturday's there is no one in our office. Only the individual giving estimates. We are very sorry for that. We contacted you to apologize and reschedule your appointment however, you did not want to. I understand you are upset. However, if there is anything we can do to help please let us know."

"[Member Name Removed], Thank you for your review and thank you for trusting us with your pool. Enjoy every minute of it!!"

"[Member Name Removed], Thank you for your review and for trusting us with your pool. Enjoy your pool. It came out beautiful and it was such a pleasure to work with you!!"

"[Member Name Removed], I am sorry you feel this way. However, this was certainly not the situation. Initially, you called that you do business next door to us often, with one of our neighbors. So, we asked you to come in and see our materials, have a meeting with the owner, etc which you did not want to do. Unfortunately, that is not how our business runs. We made an exception for you. Jorge could not make it to your house because he was delayed with his prior estimate. By the time he got out it was very late to call. The next day we called you and left you a voicemail apologizing which you did not return our call until Friday. On Friday we answered your call during business hours and we apologized and we had reached out to you. We told you the individual in charge of scheduling would be back on Monday to reschedule your estimate. By Monday at 11 A.M. you were already calling stating no one called you on Monday. It was only 11 A.M. and we schedule our appointments by the end of the day Monday in case any changes needed to be made. We apologized once again and you stayed quiet on the phone for several minutes. We told you we would go anytime this week and were open to any day and time that was best for you but you did not want to. Unfortunately we can not please everyone, it happens. We tried to do anything we could do. If you see all of our reviews, none of them have any bad reviews. Our company is based on professionalism. Therefore, I am sorry in your opinion you felt like you did not receive that. However, we were very apologetic and willing to reschedule you because people make mistakes. I am sorry once again you feel that way but your review was completely different from the situation that occurred. Thank you and I hope you enjoy your week and if you need anything from us feel free to reach out to us. Our company has been around for over 15 years and based off excellent reviews and customer service."

"[Member Name Removed], Thank you for your review & for trusting us with your pool. Enjoy your pool!!!"

"THANK YOU!"

"Thank you for trusting us with your pool - ENJOY!!!"

"THANK YOU!"

"THANK YOU!"

"THANK YOU!!"

"[Member Name Removed], Thank you for your positive review. We love working with you guys and making your customers dream pool a reality. Our team and your team really work great together!"

"Mercy, Thank you for your positive review. We enjoyed making so many changes to your yard to make it even more beautiful! Enjoy your time and your new backyard!"