Del Sol Roofing
About us
We provide more than $1,000,000.00 of liability insurance per occurrence to protect the homeowner s property. All of our employees are covered by workers compensation insurance.
Business highlights
24 years of experience
Services we offer
Roofing Contractors
Accepted Payment Methods
- CreditCard
Reviews
3.85 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 60% | ||
| 0% | ||
| 20% | ||
| 0% | ||
| 20% |
Showing 1-5 of 5 reviews
Carlos A.
Jun 2023
Horrible company
Jacqueline A.
Jan 2019
Did a great job. They applied a special coating and did a small repair on our roof.
John P.
Apr 2015
unknown
Margarita V.
Aug 2014
After acquiring 3 estimates I decided to hire Del Sol roofing company and the main reason was because of Gonzalo Mendoza, their salesman . He assured me of the timeliness of all their work, the professionalism of all their employees and the quality of their work. I am so very thankful that this was the decision I made. I have only positive things to say.
They were here when they said they would be, they worked all day and even with all the rain we had in June and July, the work was finished when they said it would be. They even compensated me for plants that were ruined.
I would definitely recommend Del Sol Roofing.
They were here when they said they would be, they worked all day and even with all the rain we had in June and July, the work was finished when they said it would be. They even compensated me for plants that were ruined.
I would definitely recommend Del Sol Roofing.
Carol S.
Dec 2013
Although the sales rep was prompt, courteous and explained every step of the process, we were disappointed with the overall experience with the company. The work crew showed up as scheduled and the work was completed in one day, but the cleanup job was poorly done. We picked up roofing nails and pieces of old shingle from all around our property for the next month. When informed of the fact, we had been told a crew would be sent to clean up but no one ever came to do so. Furthermore, the work crew mopped hot tar over the plumbing vent on the roof, which created plumbing problems. It took a week and a half for them to send a plumber to check the problem. Since it turned out our plumbing trouble was caused by their crew the company did cover the cost of the plumber, but until it was confirmed that it was their error we were made to feel as if we were trying to be dishonest about it. We would not use this company again.
Response from Del Sol Roofing
"Del Sol Roofing had been established since 2000 giving service to our clients, in this case we received a complaint from [member name removed] about the nails in her back yard. We explained to her that we had picked up must of the nail, but in some cases until the roof is finished you may find some. We also explained this is a demolition process that we need to go along the smoothest way possible cause we understand it brings a lot of inconvenience. I personally called [member name removed] several time to follow up, unfortunately we found a lot of rotten wood that exceeded the lumber included in her contract. We called the customer and made them aware of it. By the time we finished customer called the office asking for a discount of the total bill since she had experienced the inconvenience mentioned above that was previously explained and is part of a roofing process. The company unfortunately couldn't complied with her petition due to we had followed all the steps as she mentioned on her complaint. At that time she complained about the plumbing issue. Intermediately we called a license plumbing company that we work with to inspect the problem. We need to understand when we have a third party involved time is need it. First the company contacted [member name removed] second they went to do the inspection and finally we had the problem resolved with no expenses on the customer side. On the other hand we had an open balance with our customer that we couldn't collect until we took legal action to protect our interest. Our company policy is based on customer satisfaction and we do our best to comply with our customers requirements. We are an A+ company rated with the B.B.B, We have no complaints in the past ten years. We understand sometimes we can't fulfilled one customer expectation, but our company personal always have in mind our customers are our priority. !!!! Sincerely Javier Puig Customer care department specialist."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Del Sol Roofing is currently rated 3.8 overall out of 5.
Del Sol Roofing accepts the following forms of payment: CreditCard
No, Del Sol Roofing does not offer free project estimates.
No, Del Sol Roofing does not offer eco-friendly accreditations.
No, Del Sol Roofing does not offer a senior discount.
No, Del Sol Roofing does not offer emergency services.
No, Del Sol Roofing does not offer warranties.