Decor Electricity

"In south Florida there is a high rate of contractors that do not follow code or protocol and In this particular situation the homeowner had power installed for his Jacuzzi the incorrect way and has been experiencing problems. His equipment was inspected and we first decided at my cost that we would first try replacing his GFI breaker and then go further if the problem was not resolved. I purchased the equipment informed him i would be back the next morning at 9am. The drive from our office was pretty far away and he was the only customer in the complete opposite direction from any of the other appointments that day. I got there at 8:52am, the front gate was open, there was no vehicle on the property, I rang the doorbell, I called his phone, waited until 9:05 and left. The gentleman contacted me around 9:15am explaining he was in the shower and his wife had left with the car. He wanted me to return but I had already called my next customer and was some distance away on the highway. We discussed rescheduling and that he would contact me with a date that he would be available that did not coincide with any prior appointments I've had made. I've never heard from him and after reading his review I'm assuming he did not contact me because he assumed I was upset about the situation which entirely I was not things happen. I sincerely apologize for any inconvenience caused."

"Please refer to my customers reviews that has actually experienced our standards and quality of work it speaks for it's self. Sorry we were not able to actually do work for you."

"This customer purchased a home where contractors did a few things not to code. He purchased a home electrical inspection deal from angies list that was carried out by us where we pointed out a few issues that should be resolved in order to bring the house to code. We even pointed issues that FPL should be aware of in the event of having them resolve it at FPL's expense. We never heard back from this customer and at the time we were there he had concerns of the cost factor in repairing his house issues. Please refer to my customers reviews that has actually experienced our standards and quality of work it speaks for it's self. Sorry we were not able to actually do work for you."

"Thank you for your kind words."

"Florida has a very bad surge problem currently that even FPL has been advising customers in install whole home surge protectors. What makes these surge issues even worst are out of date and out of code service equipment (panels, fuse boxes, AC disconnects, grounding, breakers, etc...). A majority of homes in Florida are equipped with very outdated service equipment and at times has even been overloaded by inexperienced electricians. The mere fact that the equipment functions tend to make home owner doubtful of the costly repair off updating or correcting. Our job in these home inspections is to be truthful of our finds and to educate the customer on such, at that point it's the customers choice to have it professionally repaired or updated by our company or use the information to their best comfort."

"An electrical whole home inspection is Exactly that. This gentleman is now the owner of a much older home that his father formally owned. He purchased the "whole home inspection" deal tho his main concern was for a light fixture that stopped working. I pin pointed the issue with the lighting and carried out the inspection that was paid for. The electrical service at his home is out dated, out of code and the house is not grounded correctly, I've brought this to his attention, he was mainly concerned with the light fixture that did not work and explain that for panel repair he'll need months to save up for that repair. I sympathized with him explained that it was my job to point out what I saw wrong or out dated with anything electrical that I found at his home. I advised that he has been living with it this way and it would be a matter of his choice in having it repaired."

"This is the "Angies list deal" purchased by {removed member name) Discussion regarding how much lighting is desired, whether primary needs are decor or security, and electrical output limitations Evaluation of your current light system Recommendations for improvement of your current light system Member will receive a $250 credit toward installation orders with 12 or more lights. $49" I visited (removed member name) house to accomidate the deal she purchased. {removed member name}showed me that towards the front of her house she had a light fixture above the front door and a light pole out in the front yard that both ran on the same switch and wanted my suggestions for enhancements. I suggested landscape lighting fixtures to compliment all the trees and landscaping at the front yard area. I then went on to suggesting LED light fixtures, calculating wattage load based on the quantity of fixtures to be used for energy saving, spent some time measuring and analyzing the amount of fixtures needed, and also for providing power for the transformer that would power the lights. We also covered the back area of her house where she had a motion security light and three wall light fixtures that she was not happy with the location of and quality of lighting. I had her open the garage so I could inspect sourcing power for some security lighting that I suggested for anyone commuting to and from the garage through the backyard that they may have the proper lighting. As well she suggested for two of the wall light fixtures to just have them replaced because they were old and broken. Since one of the fixtures was assembled between the eves of the roof and seemed somewhat rigged I suggested to her to use a wall pack which I had to describe to her what it was. I then put together the costs for the entire job and she was ready to move forward. She asked me for a business card and it just so happened that day I did not have anymore cards at my disposal but I explained to her that her and I have already been in communications through Angie's List where my information is also listed and apologized for not having a card. She then further went on to ask me to split the both jobs up which I did. She then asked for a written estimate and I explained that the deal she purchased for $49 was for verbal communications and it would be unfair at this point for me to give a detailed written estimate. However, when I invoiced her it would be very detailed of the job. I believe it's very fair giving a verbal design, verbal estimate, and providing a detailed written invoice when an agreement for the work is reached."