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Services we offer
Reviews
1.02 Reviews
Showing 1-2 of 2 reviews
Stephen S.
07/2011
internet service
+ -1 moreI had a property in Melbourne, FL, and they offered me service which I declined. They connected me anyway, and sent me bills for the service I never asked for to an address at which I did not reside. We never even knew we were being billed until they sent collectors for those bills that were sent. I’ve been dealing with this issue for 3 years.
Description of Work: I contacted them to see what the price for their service was, but I declined it.
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| professionalism | |
| responsiveness |
Walter T.
10/2007
internet service
+ -1 moreThere is no responsible person to whom to present the problem. I have met with 20 techs on the net, each of whom asks me to go through the same steps. Some change is apparently made in an outdoor tel line and service is restored from 72 hours to as little as 5 minutes. Interruption this weekend caused me to lose a $10,000 timber contract. Techs who have been in the house have observed the problem and have left me without an answer. I cannot risk downloading long loads because they are often lost. I need a responsible person. If there were an alternate system I would be on it immediately.
Description of Work: Problem present for well in excess of a year. The service suddenly fails. I have called the hot line about 20 times, have had a technician in the house 7 times, and have been provided with seven DSL modems all at no cost but the problem persists. I wrote one note of praise when one modem was delivered and set up promptly.
| Rating Category | Rating out of 5 |
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| quality | |
| value | |
| professionalism | |
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Contact information
unknown, Miami, FL
http://www.bellsouth.com/residential/ps_call-us.htmlService hours
Monday:
8:00 AM - 7:00 PMTuesday:
8:00 AM - 7:00 PMWednesday:
8:00 AM - 7:00 PMThursday:
8:00 AM - 7:00 PMFriday:
8:00 AM - 7:00 PMSaturday:
8:30 AM - 5:30 PMLicensing
State Contractor License Requirements
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Service Categories
Internet Service
FAQ
ATT-FASTACCESS DSL is currently rated 1 overall out of 5.
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 7:00 PM
Saturday: 8:30 AM - 5:30 PM
No, ATT-FASTACCESS DSL does not offer free project estimates.
No, ATT-FASTACCESS DSL does not offer eco-friendly accreditations.
No, ATT-FASTACCESS DSL does not offer a senior discount.
No, ATT-FASTACCESS DSL does not offer emergency services.
No, ATT-FASTACCESS DSL does not offer warranties.
ATT-FASTACCESS DSL offers the following services: SALES, BILLING, CUSTOMER SERVICE, TECHNICAL SUPPORT, & REPAIR FOR DSL.
Contact information
unknown, Miami, FL
http://www.bellsouth.com/residential/ps_call-us.htmlService hours
Monday:
8:00 AM - 7:00 PMTuesday:
8:00 AM - 7:00 PMWednesday:
8:00 AM - 7:00 PMThursday:
8:00 AM - 7:00 PMFriday:
8:00 AM - 7:00 PMSaturday:
8:30 AM - 5:30 PM