Reviews
1.01 Reviews
Showing 1-1 of 1 reviews
GLADYS A.
07/2007
satellite tv service
+ -1 moreMy husband called company & was patched to his supervisor, Fernando Llubris, at Advance Technical who stated Ernesto knew better & that there was no reason why we were charged $100 & the fee for a custom job is $52. He was going to call the tech & get him to bring the check back to the house & trade it for the $52 check made out to Advance. I called the company when I found out & was put on a conference call with Fernando who said he spoke to my husband & that the matter was cleared. I told him it wasn t cleared because his employee was trying to steal from me & from his company. He said that it was a mistake & that the tech called him as soon as he left my house & told him that he had accidental charged us that money. This was a lie because my husband said Fernando was unaware what the tech did. I wanted a refund of my $52. Ernesto s intent was to steal & that should never be rewarded. The trust was gone.
Description of Work: They installed the DirecTV satellite system. Home was already prewired for satellite. I had transfered from satellite company to another and had already prewired my home. After technicians installed system, one of the techs, Ernesto Fernandez, told my husband that he had to pay him $100 for installing the DVR because it has 2 lines. This service was paid ahead of time and the company never told us we had to pay the installer. They ran out of my house after receiving payment without picking up their boxes or mess and didn't even say good-bye. After I complained, their supervisor Fernando Llubris came to our home the next day to review the work, took the boxes the technicians left behind and nothing else was resolved to my satisfaction. Ernesto said he could only take a check or cash & the check should be made in his name.
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$52
Contact information
806 DOUGLAS RD, Miami, FL 33134
Licensing
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Service Categories
TV Service - Satellite,
Electrical
FAQ
ADVANCE TECHNICAL/MASS TECHNICAL is currently rated 1 overall out of 5.
No, ADVANCE TECHNICAL/MASS TECHNICAL does not offer free project estimates.
No, ADVANCE TECHNICAL/MASS TECHNICAL does not offer eco-friendly accreditations.
No, ADVANCE TECHNICAL/MASS TECHNICAL does not offer a senior discount.
No, ADVANCE TECHNICAL/MASS TECHNICAL does not offer emergency services.
No, ADVANCE TECHNICAL/MASS TECHNICAL does not offer warranties.
Contact information
806 DOUGLAS RD, Miami, FL 33134