About us
At Prestige Windows and Doors, we take great pride in our experience, expertise, quality and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship, and complete customer satisfaction, from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety and quality, regardless of the job. Due to the high level of service and demand our minimum project is 5 window and/or door openings.
Business highlights
Se habla espanol
30 years of experience
Services we offer
Impact Windows, Roofing
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.826 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 96% | ||
| 0% | ||
| 0% | ||
| 4% | ||
| 0% |
Showing 1-25 of 26 reviews
Azam M.
Jun 2020
Very impressed with professionalism and after sale support they are provinding. Project was extremely well managed. We had about 30 windows and doors in our Coral Gables home. There were some tricky areas and navigating the red tape. All was handled great. Very happy with the experience. Our rep Malena did awesome.
Response from Prestige Windows & Doors
"Thank you for your review and kind words. Happy Malena did an awesome job for you."
Katelyn A.
May 2020
This was my first home improvement project in my first ever self-owned house. Marcel and everyone involved in the process made it easy and stress-free! Planning on using them again in the future for our downstairs sliding glass windows!
Response from Prestige Windows & Doors
"Thank you for your review, glad Marcel and the rest of the team took care of your first home. We are looking forward to helping you in the future."
Pam S.
Apr 2020
My wife and I just had 12 windows and a double front door installed by Prestige Windows and Doors. We would like to give you some input on the performance of this company. Everyone we dealt with was GREAT! Our Sales person was Michal, and she was prompt with her appointment times, knew her product, and kept to her commitments. Ashley was great with her emails, and was also able to switch an installer team over to us at the last minute because our team was held up by an inspection delay. The crew that delivered our windows and door were excellent, and very careful not to damage any of the windows. Ernesto was our installer, and he and his crew were very thorough and professional. They did everything possible to minimize the amount of dirt and dust that got into the rest of our house. Ernesto only speaks a little English, but was certainly able to communicate with me with respect to doing what I wanted done on the installation. Removing all the stickers and a quick clean of all the windows was also a big plus! We also dealt with your excellent Field Manager, Sergio, who did a thorough â walk throughâ to ensure that we were happy with the complete installation. All in all, everyone we dealt with was a true professional! We were very impressed with their service, and will certainly strongly recommend your company to our friends! Thanks again, Chuck and Pam Schumacher
Response from Prestige Windows & Doors
"We are overjoyed that every interaction you had with Prestige Windows & Doors was professional and responsive to all your needs. Thank you for recommending us to your friends!"
Fazila S.
Feb 2020
Response from Prestige Windows & Doors
"Thank you for your review!"
Ana R.
Jan 2020
Excelente customer service. Laszlo Muller was our sales person and he was a pleasure to deal with. The installation crew was very efficient and fast. We re happy with the new impact windows and sliding doors!
Response from Prestige Windows & Doors
"Ana, we are glad we provided you with excellent customer service from the sale to installation. Thank you for your review."
Eddy G.
Jan 2020
Excellent service and very timely with the installation.
Response from Prestige Windows & Doors
"Eddy, we are thankful that you are happy with our service!"
Gloria R.
Jan 2020
Excellent company in all ways!
Response from Prestige Windows & Doors
"Gloria, thank you for your review!"
Brad D.
Oct 2019
I received estimate to install impact windows and doors from several companies. Prestige was by far the best price. Their service was spectacular. We are very happy with the outcome. There no surprises.
Response from Prestige Windows & Doors
"Happy you liked the outcome of your impact windows project."
Grace S.
Sep 2019
We are thoroughly happy with our new impact windows and door. From the initial interview with Malena Armas, thru construction thru final closeout all was done with us, the customer in mind. Trust me I am not an easy client, I think I changed my mind on the specifications at least four times. We had three large windows and three custom sized windows, all together we had 23 windows. Their products conform to the very strict Miami Dade County Approved Product requirements. These are engineered products, requiring strict adherence to installation procedures. Their crews were careful, courteous and hard working. We are very pleased with our final product and we highly recommend this company.
Response from Prestige Windows & Doors
"We are glad you are happy with your new impact windows and doors in your door."
Anthony E.
Aug 2019
Rianne T.
Jul 2019
Very nice and professional people. The work was very hard and they really did a great job. 15 windows and 2 doors. 5 days to finish! Looks amazing!
Fred B.
Dec 2018
very satisfied
Dede B.
Nov 2018
I learned about this company through one of my neighbors who had impact windows and doors installed. After seeing how amazing her project came out, I contacted the company. From the moment I signed the contract, everything was done in the most professional way! The crew who installed my windows and doors was the most efficient I have ever seen! Hats off to Xavier Sanelez and his crew. They worked non-stop under severe heat! I would highly recommend PRESTIGE WINDOWS AND DOORS! My project went above my expectations! My house looks AMAZING!!! and of course, I have the protection in case of any storms coming. If I could give 100 stars to rate this company, I would!
Angel D.
Aug 2018
Hired the company after getting an estimate for my windows. Price was within my budget. Windows finally installed the week of Thanksgiving. Must said the guys who did my installation were very professional & made sure to cover the furniture so that they did not become dusty, they also removed and replaced my blinds. All in all very pleased with this company, and I have received so many compliments from the neighbors.
Thomas B.
Jul 2018
Prestige exceeded our expectations. Very professional & super clean. Red carpet treatment from start to finish. Dont waste your time looking around. Prestige is the way to go. The quality of work was perfect. Chris Rivas was our sales person & he was very honest. No bs. Very professional. We highly recommend Prestige.
Response from Prestige Windows & Doors
"We are so happy that you are pleased with our services. Please don't hesitate to call us in the future when you need windows and doors."
Kelley G.
Jun 2018
We've signed the contract and have a date scheduled for installation, based on interactions to date we're happy we've contracted with Prestige
Response from Prestige Windows & Doors
"We are happy that you are pleased with us. We will do our absolute best to make you happy. We will also insure the process is followed through."
Basma A.
Jun 2018
Great company! They did a great job and all in 1 day!!
Response from Prestige Windows & Doors
"Thank you for your kind words. Enjoy your new windows and don't hesitate to call us in the future."
Maurice F.
Apr 2018
Erika at Prestige Windows and Doors was very helpful in providing the information and walked us through the contracting process, which included very detailed information about our windows and doors. She helped us to obtained a very good quote. She was always on time and very accommodating to our schedules. We enjoyed working with her through this first phase and look forward to our new protective Hurricane windows and doors.
Jane C.
Mar 2018
We just signed the contract today and I am very pleased. Erika did a great job of explaining everything and helped us with several important decisions. I have every reason to believe the remainder of the process will go smoothly and we will be very happy
Response from Prestige Windows & Doors
"We are happy that you are pleased with Erika, we will do our absolute best to make you happy."
Denise G.
Feb 2018
I am very pleased with the work done by Prestige Windows & Doors, they are very professional and are very skilled in their field. I had 3 windows and 1 door replaced and the work was completed in 2 days. They are a little on the pricey side but well worth it. I will be hiring them again to replace the last two doors as soon as the funds permit. I would highly recommend them... very satisfied customer
Response from Prestige Windows & Doors
"Thank you for your kind words, Denise. Looking forward to helping you in the future."
KRISTAL P.
Dec 2017
Excellent communication. If you don't hire Prestige, you'll regret it. They are second to NONE. Even when my nerves were frazzled, they continued to assure me that they got this. They kept the project flowing smoothly & made me feel like I was their ONLY customer even though I knew they were slammed post Hurricane Irma. They worked with my homeowners association to provide required license, general liability insurance, & proof of workman's comp. The installers worked diligently while keeping the work area clean at all times. Kevin Kappler who works the main desk is an excellent communicator & represents the company incredibly. A true ambassador for the company. Jessy, my project manager, was confident & assured me that I was going to be satisfied. She worked hard to get me scheduled in very soon after my windows & sliding doors arrived (even during the holiday season). Thank you & I highly recommend Prestige Windows & Doors.
Response from Prestige Windows & Doors
"Thank you for your review!"
Elisa N.
Dec 2017
We would definitely recommend this company. They took care of everything required by the HOA we signed one form and the rest was history.
Response from Prestige Windows & Doors
"We are so pleased to hear that everything went well, thank you for these comments it was a pleasure working with you."
Ruben C.
Dec 2017
Very professional and very responsible, excellent customer service. I will select them again in the future to have done rest of the windows and doors in my property. Ruben Castillo
Response from Prestige Windows & Doors
"Thank you for the review and the kind comments. Looking forward to working together again."
Nadia R.
Oct 2017
Installers were great and the field manager was too. However, we were very dissatisfied with the customer service and all the issues we encountered during our project.
Raquel P.
Jul 2017
From the Estimator to the Installer, they were all top notch. I am definitely using them again to finish replacing the rest of my windows. Give them a try, you won't be disappointed.
Response from Prestige Windows & Doors
"It was a pleasure doing work at your home. We really appreciate your business and are so happy that you are pleased with our services."
Licensing
Licensed*
Trade License Number
CBC1251687
Trade License Locale
FL
Trade License Expiration
08/31/2026
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Prestige Windows & Doors is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 10:00 AM - 2:00 PM
Sunday: Closed
Prestige Windows & Doors accepts the following forms of payment: CreditCard
Yes, Prestige Windows & Doors offers free project estimates.
No, Prestige Windows & Doors does not offer eco-friendly accreditations.
No, Prestige Windows & Doors does not offer a senior discount.
No, Prestige Windows & Doors does not offer emergency services.
Yes, Prestige Windows & Doors offers warranties.