Home Pros of Miami, Inc.

I hired home pros to re-pipe my home and from the beginning they were prompt, knowledgeable and explained the whole process. They explained the process and it was exactly what they said. Once the work was done they worked with me to schedule the final inspection. I take care of my 4 grandchildren and 2 of them are on the spectrum and I take them to therapy so my schedule is kind of crazy to say the least but home pros worked with me. They were amazing and very supportive of my situation. Now the work they did in my home was very professional and they did an outstanding job!! And the best is that the job was done right and they gave the best price!!! I highly recommend them!!!

We had our home repiped and it was a fantastic job. Diana and Jose were very helpful in explaining the entire project to have our home repiped. The team they sent were very knowledgeable and did our home in 2 days. Will use them again for any plumbing issues. Thank you Diane, Jose and the rest of your team. Joe and Kathleen

Friendly and professional, the job was completed in a timely manner and what they did was explained and pointed out (strapping the water line etc). They cleaned up after the job was completed and left everything in very good condition.

The old water heater brand was AO Smith, and I told the technician I wanted the same brand because it had lasted for 20 trouble-free years. I think he agreed. But he came back with a Rheem unit. When I challenged him about that, he said he told me Rheem. It is possible that the mask may have muffled his response and I heard him wrong. Anyway, I agreed to accept the Rheem unit. When he had finished installing the unit, I noticed there was a kink in the over-temperature/pressure relief connection. When I pointed that out to him, his response was that it will work just fine. I guess he was right about that. But a true professional should never settle for such sloppy workmanship. He was kind enough to tell me that if the temperature setting needed to be changed, just let him know and he would come back and change it for me. After a few days, I felt that the temperature setting was indeed too low, and I called the company to set it higher. They responded promptly, but the technician who came was a different one and he appeared to be much more professional. After the reset the temperature setting, I mentioned the kink in the pressure relief connection and he straightened it out in less than a couple of minutes. I am writing in such detail so that the company can properly guide and train their employees, for positive improvement towards service excellence.

Excellent and prompt service

Polite efficient and clean

Still waiting for a quote from them to do the repairs.

Friendly and honest. Showed us the repair work as well.

No comment.

they arrived right away and replace the shower cartridge and handler very professional had a bad leak thank you

No comment.

Met and even exceeded their commitment. Prompt professional service. Contacted them on Friday at 6 pm and the work was done early in the afternoon Saturday.

Juan Senior was great. Did the job quickly and he was very efficient. Left everything clean. Most important quick response time.

Fast, professional, got the work done. John came at night to fix a small leak in the bathroom and replace the water supply valve and line. Just expected to spend less considering it was a simple job and the cost of materials was low. But that seems to be the nature of plumbing work. I m pleased with the work.

I hired Home Pros, I am absolutely happy I did so. Very prompt and professional.

The very classy company, Jose is professional. I would highly recommend Home Pros.

responsive

Great!!

Very professional , on time, installed new water heater and replaced kitchen sink (had to have granite recur for new sink) and Juan rescheduled to return after new cut. A little expensive but worth it. Joe.

very professional, very responsive, went up and beyond the call of cust service