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United Water Restoration Group Inc - Melbourne

Acoustic Ceiling Tiles - Install - For Business, Acoustic Ceiling Tiles - Install, Inspection Service,

About us

Our History: United Water Restoration is a full service restoration company available 24 hours a day, 7 days a week for all your Water, Flood, Fire, Storm, Sewage and Mold emergencies. Headquartered in sunny Ormond Beach, FL. United Water Restoration Group has dutifully serviced the state of Florida for over 14 years. What started as a small company has evolved into a national franchise bringing the same level of professionalism, family values, personal attention our customers in Florida have grown accustomed to different franchise locations all over our great country. Our Experience: With over 60 years of combined restoration experience between the operators. We offer insights into what needs to be done, and how to do it the right way. When you’ve been in this business for this long, you get to see it all. This is a benefit to our customers as you’re sure your dealing with a professional that can get the job done, without trying to take advantage of your situation and your restoration job is done the right way the first time. Our Customer: We treat our customers like family. Customer service is critically important to us because we know that when your home or property is in an emergency situation involving water, flood, fire, storm, sewage or mold, it’s an overwhelming and stressful time in your life. We know how important it is for our customers to return to their regular life as soon as possible, and we react accordingly. The satisfaction of the client is the most important to us. We place stringent standards that we enforce at every job for accuracy and attention to detail to make sure we don’t ever compromise the quality of our service.

Business highlights

Emergency services offered
17 years of experience

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.56 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
0%
3
0%
2
17%
1
0%
Showing 1-6 of 6 reviews
Glen S.
Oct 2019
5.0
Yes, I recommend this pro
$200,000
They were professional and fine.
Response from

"Hi [Member Name Removed], We know dealing with water damage and smoke is never easy, but we're happy to hear that our technicians were able to provide professional services to assist! Thank you for taking the time to let us know how we did!"


Susan K.
Oct 2019
5.0
Yes, I recommend this pro
Took about a week of work to get everytning dried. Damaged items had to be removed.

John H.
Oct 2019
5.0
Yes, I recommend this pro
$50,000
It came out good. He did a great job explained everything to me what he's going to do and the procedure. He did a great job overall. The price should have been 250 dollars and when they came back they asked for another 250 dollars and I thought it was really expensive for the job that they've done. I would definitely hire them again if they will give me a fair price.

Marian H.
Oct 2019
5.0
Yes, I recommend this pro
It was good, She explain to me everything what was all about and she was helpful.

Robert S.
Oct 2019
5.0
Yes, I recommend this pro
$500,000
They were very rapid to respond. They coordinated with our insurance company and mold testing company and efficiently did the job.

Allen E.
Oct 2012
2.0
$500,000
United Water Restoration Group did a good job of drying out the rooms, but they made more damage in the meantime. It's just that they messed up the paint, the moldings on the two surrounding rooms, and they didn't really have to and it cost me a lot of work instead of them banging holes in the drywall. He told me a team would be here to put everything back and nobody ever contacted me. They really overcharged the insurance company and gave them a quote for $7000, but the insurance company got it down to something like $5,000. They put in a lot of fans and humidifiers and they left it on for six days which was too long. I won't be using them again. They created a lot of damage. They ripped off the wall and the carpet was soaking wet and they dried it out and they insisted on taking out one of the carpets in the bedroom and throwing it out. They ripped off all the molding and they went to an adjacent bathroom that wasn't even affected and they ripped off the molding and said it was moisture. It wasn't a good experience. It was a "D" experience. They were supposed to come back out with a separate team and then charge me a lot of money to do it and instead I hired a handyman, but they never contacted me to come back. They left the bi-fold doors off the closet, left the furniture out of the room, and I had to hire people to put everything back.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

United Water Restoration Group Inc - Melbourne is currently rated 4.5 overall out of 5.
United Water Restoration Group Inc - Melbourne accepts the following forms of payment: CreditCard
Yes, United Water Restoration Group Inc - Melbourne offers free project estimates.
No, United Water Restoration Group Inc - Melbourne does not offer eco-friendly accreditations.
No, United Water Restoration Group Inc - Melbourne does not offer a senior discount.
Yes, United Water Restoration Group Inc - Melbourne offers emergency services.
No, United Water Restoration Group Inc - Melbourne does not offer warranties.

Contact Information

715 N Dr., Ste B, Melbourne, FL 32934

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