Sunshine Carpet Cleaning

They are uniformly outstanding. Get the carpets really clean. Fair price Extremely responsive. I won't use anyone else.

I’m sorry to have to write this review, but I feel it will help keep a proper balance on reviews. I hired Sunshine to clean my carpets last week, the first time I used them. The tech was professional and polite, and I thought all was well until the next day when the carpets were dry. They felt rough to my hand, and when I tried to vacuum, I couldn’t push my vacuum over the carpets—it felt as if there was something gritty that had built up. This is the first time I have ever had this in years of having carpets cleaned professionally. I called Sunshine to explain; they were very sorry and sent the owner out the next day. He said he had another call exactly like mine just a day ago with the same issue. He re-cleaned those carpets and that customer was now happy. He also explained that in both instances, the same new tech had done the cleaning and perhaps he was using the wrong mix of cleaning materials, applying too much so that there was a lot of residue left. He re-cleaned all the carpets. I also questioned the charge for the day before (which I questioned the tech about on the day of cleaning because it was extremely high) and the owner reviewed the charges. He found that the original tech had overbilled me for twice the cost it should have been. He did immediately credit me for the overbilling. The next day, the carpets were better, but still not right, as I still couldn’t vacuum the highest pile rug. Sunshine called me to see if everything was corrected, and I said sadly it wasn’t. They offered to come again to remedy because they wanted me to be a happy customer, but I declined. In addition to the carpet issue, there were numerous grease-like stains on my tile floors around the areas where their hoses had been dragged, and I had to scrub them off. So I was reluctant to have them come again when 2 attempts failed. In all communications, Sunshine was very nice and professional and wanted to correct the problem, but I had lost confidence in them in all others areas. As far as cleaning goes, the grade has to be an F because it was a big failure.

When my wife came home she couldn't believe what a great job had been performed

Prompt service with the pick up. Fair evaluation of the carpets. Quick estimate that seemed reasonable given the conditions. They will return the carpets with new pads next week - condo is back together and ready for them. Pleasant service and one less thing to worry about. This worked out a lot better than I thought it would - they know what they are doing!

Very smoothly. I was pleased that the furniture appeared brighter and fresher-looking after cleaning process.

Amazing job with a great attitude! Went the extra mile on some pretty soiled sofas. Great price as I was quoted 3 times as much by several different companies. Thanks

It was a little more than the normal price because my mother had moved in with me and her dog started peeing on my brand new carpet so they did an extra treatment. 

It was just clean and didn't smell anymore. I couldn't smell it and I had cleaned it myself, and then I had another company clean it, and I had the neighbor come over and neither one of us could smell it but the realtor and somebody that looked at it smelled it again. So I had another company clean it, and the realtor said they could still smell it.  I live in Florida and the weather has been such that you really didn't need your heating or air so that may have been the reason and the air was on but not running and the realtor said that may be the reason why. That other company sprayed like a baby powder scent on it but I still couldn't smell it. 

After Sunshine cleaned it, the realtor said he couldn't smell it anymore. They were very good.

They were really great professionals. I was very happy with the outcome of the service. I asked them to clean my rugs outside so as to not ruin my wood floors and they were very accommodating.

unknown

Excellent service from beginning to end.  Quoted me a price over the phone. Scheduling the appointment was easy, they called a day or two before the appointment to confirm.   Arrived on time .  Very professional job, my carpets look like new!  I had many unsightly bumps/ripples in rug throughout the house before sunshine carpet arrived.  Carpet was only a few years old with mild wear.  Jamie took the time to answer my questions about why the carpet gets those ripples.  I would definitely use sunshine carpet again.  I am planning on having them clean the carpet in the near future and will post a review about that service afterwards.  Thank you to everyone at sunshine carpeting.

unknown

unknown

Great!

unknown

Everything went smoothly, we called and made the appointment, the person on the phone was very polite and professional and she put us at ease with our concerns right away. We were given the estimate promptly by email. The day before the appointment we were given a courtesy call confirming our appointment. The gentleman who cleaned the carpet arrived exactly on time, was very courteous and polite also and very professional.

VERY punctual, arrived right at the start of the window I was given, very courteous and professional.  The cleaning was fast and the carpets looked like brand new when he was finished.  I had some stubborn pet stains that the original steam cleaning couldn't get but he treated those areas afterwords and I was told to let them sit overnight.  The next morning you would never know there was anything there.  I would highly recommend Sunshine to anyone that needs carpet cleaning, with great service at a great price!

.

unknown

.

unknown

They did an excellent job - the only issue was an additional charge we were not informed of in advance. This was for removing the blood stains from a carpet. We didn't object to paying it but would have liked ?o have had advance warning. We would definitely use this company again.

unknown

Very professional
Best clean job we've ever had in 12 years
We'll use them again
Nice touches, like putting the furniture on foam blocks so it doesn't stain the damp carpet while drying

unknown

Perfect. Job well done. Company was very professional.