Paradise Pools and Spas

Intercoastal has been very responsive to some minor issues that came up. Overall I love my pool. Quality of the installation is excellent. All the staff in Melbourne are very professional and responsive.

Ours was a commercial size pool. Although we contacted every pool builder in the county, we only got 2 bids, and Paradise made the best offer. The project got interrupted by Hurricane Matthew, so it took quite a few months to build. Being on the edge of a common area, the neighborhood watched it go in. We went from being one of a handful of homes in the neighborhood without a pool to being the envy of the neighbrohood. A few post-construction bugs popped up, and were promptly made right. Mick Huber oversaw the project and ensured everything went smoothly. He explained every stage and answered every question. You could not ask for a better company to work with.

The renovation of our pool with new tile and coping, and a repainting of the pool deck took a little over two weeks. The removal of the old material and the preparation for the new took a tremendous amount of effort. This was especially true for the complete removal and rebuilding of the coping mud bed, which was in such poor shape it did not provide a solid surface on which to build. Even though completely rebuilding the mud bed was beyond the scope of the original proposal, Paradise Pools did it for no additional cost. They did it because they deemed it the right thing to do for a quality job, regardless of the financial hit they took in doing so. That consideration for their customer and the extremely hard-working, dedicated crew is why I will hire them again to resurface my pool when that's required. The tile and brick work, and the deck painting were all first-rate; the pool area looks brand new again. I have no hesitation in recommending Paradise Pools for all your pool renovation needs.

I spoke with Sarah when I initially called and she was very helpful. I explained my problem and she said she would have someone out to look at it the next day around noon. She even asked me to send pictures of the pump & filter so she could forward to technician in advance. Paul arrived the next day & quickly diagnosed that indeed the pump was bad and just not the impeller. He even showed me how he checked both pieces of equipment to determine what needed to be replaced. He replaced my pump & had me back up and running in no time. We recently moved to the area, so it is nice to establish a relationship with a reputable customer service driven company. I would definitely recommend Paradise Pools & Spas to anyone needing pool repairs in this area.

Pat from Paradise was in charge of the project and everything went very well. He got to my job about the time he anticipated and all went well. In the end I needed the job finished by a certain date and he delivered. I was very pleased with the work.

Ecellent

Excellent job!!!  Staff were all professional, polite and diligent workers. 

Here are my notes: 

5/21/15 - Called Construction Office:  321-254-4555.  Representative  coming out at 4 pm on Tuesday, 5/26.

6/1/15 Called last week re references and they said Rep  would be back to me that day.  It didn't happen.  I called today and said that I was interested but not without references and Pinch a Penny was not enough.  Girl answering phone said she would email them to me today. 

6/17/15 Got  email, called reference shortly after this and they were superb.  Hired.  Went down, completed contract and gave deposit $400.  Told them I was going away and had to wait until the pool area was cleared by landscaper before they could start.  They are working 4 weeks out.  Will call when complete. 

7/15/15  Called and let receptionist know that pool landscaping would be done by Friday.  She will have Rep call me to schedule work.  Told her that I was aware that there was a 4 week delay. 

8/11/15 Paradise left message  for me on this day, a Sunday.  I didn't get it. 

8/12/15 Called back when I got home from trip  on Tuesday.  8/12/15 They came to start emptying pool. 

8/13/15 They came back to work on pool, emptying, cleaning, etc.

Took about a 4-5 days to complete the work and, boy, did they do a great job!!!!

Staff all delightful people. Will definitely use them again.

Their friendly and knowledgeable staff is always willing to answer all your questions. They also do top quality, in-store repairs on pool equipment. I have also used them to troubleshoot and repair my pool filtration system. They are "Top Shelf" all the way.

Had paradise pools replace tiles circling around the pool, as the pool had settled and tiles were cracked. They did an excellent job.

The owner Pat planned and supervised the entire job. Everything went according to plan and he often went above and beyond-- he even polished my metal rails to remove the rust AND he fixed my existing water hose.... NICE!! They did a beautiful job-- the bricks are perfectly straight and nicely grouted, the pool finish is flawless. Plus, he showed great patience with me while carefully explaining what I needed to do to for care and maintenance of the pool. He even accommodated my neighbors by finishing work before the roads in my development were repaved. He made sure everything was done right and according to plan. I can never thank Pat enough. I have honestly never had a nicer experience with a contractor.