Hook It Up Electronics
About us
Additional contact name - Fran.
Business highlights
45 years of experience
Services we offer
In home service, flat panals installed & hung, remotes programed, repair & install dvd/blue ray. Tranferring VSH to DVD's, repair big screens, speakers installed, surround systems, tv change outs
Accepted Payment Methods
- CreditCard
Reviews
4.421 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 14% |
Showing 1-21 of 21 reviews
Margaret H.
Oct 2020
Excellent, great customer service. Very professional and had extensive knowledge. I will most certainly use them again.
Kurt B.
Dec 2016
Terrible customer service and response time. Requested TV mount on lanai. Marked exact location, Mike convinced my spouse to change location. The location resulted in putting an articulating mount next to a corner of two walls which makes no sense. I requested to have the mount changed out with a corner mount and asked that they work with me on price. Mike wanted full price and considered this a second job.
Jane W.
Sep 2016
Perfectly! Mike immediately diagnosed the problem, ordered the necessary part and replaced it -- all in two days. He gave us notice of his arrival time and arrived on time, both to assess the problem and to replace the part (the mother board). He was knowledgeable and efficient. The cost was reasonable too. Phew! It's nice to have a good TV repairman on file.
Kenneth W.
Oct 2015
Mike was very friendly and professional. He responded quickly and provided outstanding service.
Lillian D.
Aug 2015
unknown
Tim W.
Sep 2014
Kenyon and his helper were very professional and easy to work with. their estimate was right on target and I'm VERY satisfied with their craftsmanship and work ethic.
Kenyon provided professional solutions to in wall wiring of the speaker as they were installed in limited access corners of my living room.
Ronald G.
May 2014
unknown
Matthew D.
Jan 2014
My remotes were going haywire! THank GOD for Mike. He knew exactly what was wrong and fixed the problem in just 15 minutes. I have been trying to fix this since Christmas. He is a genius! Very nice guy. Would definitely recommend.
William B.
Aug 2013
Mike is a terrific guy and the most competent audio and video technician I have met. With Mike, nothing is ever a problem. He really had to get creative with my job as it was blending some older equipemnt with new. The job came out great. I would definitely use Hook It Up again and highly recommend Mike for all of your audio and video needs.
Del D.
Aug 2013
He came out to the house. I have an RCA console stereo from 1964 and it has a lot of sentimental value to me. The turntable was not working. He told me he could fix it and not replace it. He thought maybe it just needed to be cleaned up due to years of wear. He took my $75 for the house call and took the turn table out. He told me it would be a week to ten days before he could fix it. If he was unable to fix it he told me he would find a replacement unit. I contacted him after 2 weeks and then again a month later after no reponse and to no resolve he told me he was still working on it. I called again another month later and no answer. I called again a month after that and left a message and still no return call. I last left a message on Tuesday and have still not heard anything back from them. If he is not going to fix it I would like the unit back because it means a lot to me.
Lynne W.
Mar 2013
My DLP was restarting itself multiple times a day, to the point where we
couldn't watch it anymore. I researched online, and some people said it
was the bulb, and others said it was the electrical board, and many
other things. I called Hook It Up on a Saturday to schedule the
appointment for the following Monday. I chose them because they were
open on Saturday, so I was able to get an appointment one day earlier
than if I would have had to wait until Monday to call one of the other
providers.
Mike was very helpful in diagnosing the problem with my TV (turned out it WAS the bulb) and took the
time to show me how to tell if it was the color wheel or the bulb, and how to change the bulb out next time so that I can do
it myself and only have to order the part through him.
couldn't watch it anymore. I researched online, and some people said it
was the bulb, and others said it was the electrical board, and many
other things. I called Hook It Up on a Saturday to schedule the
appointment for the following Monday. I chose them because they were
open on Saturday, so I was able to get an appointment one day earlier
than if I would have had to wait until Monday to call one of the other
providers.
Mike was very helpful in diagnosing the problem with my TV (turned out it WAS the bulb) and took the
time to show me how to tell if it was the color wheel or the bulb, and how to change the bulb out next time so that I can do
it myself and only have to order the part through him.
Martha J.
Jan 2013
See above.
He also advised us that we may need a new receiver soon. We bought one and now we have a whole system that works.
He also advised us that we may need a new receiver soon. We bought one and now we have a whole system that works.
Annette R.
Jan 2013
All went very well. I thank Mike for his service.
Jose V.
Dec 2012
Not well and till this very day I still do not have a TV. Niether, has the Owner bother to call me apologizing for his mistake...
Response from Hook It Up Electronics
"i have no idea who the member is.under that invoice # i have someone else at a different address. he dropped tv off on 6-13-2012.estamate was given on 6-19-2012by message 6-25-2012 7-6-2012.ok estamate on 7-16-2012.told him must pre pay all special order parts .custermer came in on 8-15-2012.i had to special order part.part came in 10-26-2012.installed 11-03-2012.part shoted out at plug in of tv.got new one same thing.told custermer set has other problem and would see if i had some used board and would give it to him .person with custermer became very irate and started demanding money back right now.i told him i have a no refund policy on special order parts.but this supplyer will give me a refund minus restocking fee of 25% pluss shipping.it would take a5-7 days .his frend started being irate and left.was called later got to shop police whrer there .i told the officer what i would do .the frend said he would do all kinds of bad thing to me.the police told them to laeve.and thats brings everybody up to date thanks tvmike"
Daniel G.
Nov 2012
Great from start to finish....thanks
Laurie C.
Nov 2012
A++++++
Elizabeth M.
Oct 2012
Mike made two trips to get our home theater set up--wiring speakers and
adjusting them, connecting receiver to TV, etc.. First time was with
some old equipment and it couldn't do what we wanted it to. He advised
us on making a purchase, then returned to set it up. Responded to both
calls immediately. Plus we have 30 days to make any further adjustments we might discover that we need.
adjusting them, connecting receiver to TV, etc.. First time was with
some old equipment and it couldn't do what we wanted it to. He advised
us on making a purchase, then returned to set it up. Responded to both
calls immediately. Plus we have 30 days to make any further adjustments we might discover that we need.
Barbara G.
Oct 2012
Mike arrived right on time and was very personable and forthright. He diagnosed the problem right away and took the TV to his shop to repair it. He returned it as good as new within 2 days.
Matthew D.
Dec 2011
It is nice to find someone who works on electronics that speaks English! Mike was able to fix my Samsung TV after a big store told me it was not worth it to repair it. I imagine they were trying to convince me to buy a new TV. It seems the power board had failed in my TV, and Mike was able to order the part and replace it, and now my TV works perfect again. Their prices I felt were fair, and they provide very good service.
Mika J.
Oct 2011
Mike was prompt, courteous, and professional. I originally called him for a second opinion for my Element LCD TV that had gone on the fritz. He looked it over, and immediately knew what the issue was. Two days later, he installed the part, and everything is perfect. I had a big-box store person look at it, and he was trying to convince me that it was 'dead' and I needed to buy a brand new $2000 TV. Fooey!
Eleanor M.
Nov 2009
I had to get my 36 inches TV serviced. The first person I called told me that he couldn’t do anything on it. Another company told me that it was junk. That is when I called Hook It Up Electronics and the person from there fixed it for me. He had to order for the parts. I liked the fact that he was the only one who could fix the TV. He was very professional too. I’ll definitely use his services again.
Licensing
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FAQ
Hook It Up Electronics is currently rated 4.4 overall out of 5.
Hook It Up Electronics accepts the following forms of payment: CreditCard
No, Hook It Up Electronics does not offer free project estimates.
No, Hook It Up Electronics does not offer eco-friendly accreditations.
No, Hook It Up Electronics does not offer a senior discount.
No, Hook It Up Electronics does not offer emergency services.
No, Hook It Up Electronics does not offer warranties.