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GW Pumps and Purification

Hot Tub or Spa - Repair or Service, Lawn and Garden Sprinkler System - Install, Lawn and Garden Sprinkler System - Repair,

About us

The founders of GW Pumps and Purification are in the 4th generation of being in the water business. Plumbing, Water Well Drilling, Water Pumps, and Water Treatment has been in our family for a long time. Growing up around the water business has taught me more than I ever learned in college. It taught me the true importance of customer service. Not from a text book, but from a livelihood which was dependent upon providing world class customer service. It also taught me the science side of water treatment. In science class, the ions and molecules didn't mean much. But in the water business, they become very interesting. Understanding how they react so they can be removed or exchanged became captivating. And even more intriguing is how the numerous factors in water can affect the performance of certain water treatment technologies. We also grew up understanding the importance of having a water system that worked properly. When a pump fails, water stops moving, and no one is happy. After calling GW Pumps and Purification, we strive to repair each system on our first trip so your water will be working soon. Although it is nice to earn a living in this business, it is truly rewarding when a client appreciates getting their system fixed. Many years ago, I remember being a small boy and my grandfather sharing with some values which I hold on to this day. Integrity, Honor, Leadership, and Caring for Other are just a few. These values have been interwoven in the fabric of who GW Pumps and Purification is today. We believe that if we do things right, the first time, our customers will appreciate us and use us time and time again. We also have found that they will refer our company to their friends, neighbors, co-workers and extended family. Although their are other companies that we consider rivals, we believe after doing business with our organization you will realize that the added value of dealing with our company is well worth it. Your water system is very important to your home and there you should have a competent, experienced, and professional expert work on your system. At GW Pumps and Purification, we are well qualified to handle your needs. We look forward to serving your needs. GW Pumps and Purification 321-779-2837 www.gwpumps.com

Business highlights

Emergency services offered
17 years of experience

Services we offer

GW Pumps and Purification is a full-service water equipment dealer. We offer a wide range of water filters, aeration systems, and industrial pumps. We also service water heaters., and repairs pool pumps, carbon filter and many other water treatment systems. The pump side of our business installs, centrifugal pumps, commercial pumps, iron filters, irrigation pumps, jet pumps, reverse osmosis drinking water, services, water coolers, water softeners, water well pumps

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.651 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
6%
3
6%
2
4%
1
2%
Showing 1-25 of 51 reviews
Enrique G.
May 2021
5.0
Yes, I recommend this pro
I got the service of the owner as the technician, so I got the best service that I could hope. After they left there was a leak, I called them and they came to fix the problem, no additional costs

Gordon R.
Jan 2019
5.0
Yes, I recommend this pro
$1,000
The job went awesome. Called in the afternoon, they showed up the next morning and in 2 hours the job was done. The Tank with labor was about $800, but do your self a favor and replace the expansion tank and gas line as well, with a flex hose. The expansion tank's don't last to long and the gas lines will flake inside and clog your jets if you don't have a drop line. Only thing was the invoice was never sent to me because the tech's laptop crashed, they'll invoice me later.
Response from GW Pumps and Purification
"Thanks for your review. We are glad we could help."

David H.
Dec 2018
5.0
Yes, I recommend this pro
Pump replaced and tested. Feedback provided on defects in pool equipment. When leak developed a few days later, the leak was repaired quickly and without question
Response from GW Pumps and Purification
"Thank you for your feedback. Glad we could help."

David P.
Nov 2018
2.0
$221
My first mistake was not reading ALL of the reviews on Angie's List, not just the positive ones. On November 1, 2018 I contacted GW Pumps because of a lack of water at the residence. At approximately 1PM, TamiLyn showed up, and upon explaining my issue to her, she proceeded to perform a series of tests, to include changing / replacing some of the PVC pipes that had already been replaced a day ago. By the time she was done, the water pump itself that had been working when she arrived, no longer was functioning. At this time she quoted me a price of over twelve hundred dollars to replace the water pump. I politely asked her to leave and contacted another company, who fixed the issue for half the price. Now, I've requested services from this company before, and the guy they sent out that time was fair, and was able to fix the system. But, I wished I had read another's reviewers comment (Who rated her a F) about TamiLyn prior to contacting GW Pumps.
Response from GW Pumps and Purification
"First I want to apologize for not responding sooner. I haven't checked reviews on this site for entirely too long. We are sorry that you felt Tamilyn did not live up to your expectations. We do train our team to be customer orientated. And I do see she did provide a $900 quote for work including adding a safety protection control and a Franklin Electric pump. Franklin Electric pumps are backed by a longer warranty than industry standards. Although we try to be price-sensitive, we do focus on providing quality products. I assume this superior product combined with adding safety protection controls caused our price to be higher than some of the prices provided by the company you hired. We are sincerely sorry you didn't have as good of an experience with our company during this visit as you had with our company during previous visits. Lastly, I have addressed your concerns with Tamilyn so she might improve. In the meantime, we would happy to serve you in the future by sending out one of our other technicians."

Jeanie S.
Aug 2018
5.0
Yes, I recommend this pro
$500
He arrived on time. Was neat and completed the job quickly. Professional service.
Response from GW Pumps and Purification
"Thank you for the review. We appreciate your business."

Tom O.
Aug 2018
5.0
Yes, I recommend this pro
Very well.

Francis I.
May 2018
5.0
Yes, I recommend this pro
$59
Consultation was provided promptly and advice was professional and well received.

DOROTHY T.
May 2018
5.0
Yes, I recommend this pro
$75
I arranged the house visit while still out of state. Serviceman was prompt ((even, a little early), He checked water conditions and re-set my RainSoft clock, etc. Added salt per my prior approval. I will definitely use GW Pumps & Purification every time I need a service rendered.

Michael W.
May 2018
5.0
Yes, I recommend this pro
$1,000
Leaving for work one day I entered the garage to find that the hot water tank had started leaking. I did a quick search on Angi's list and found good reviews for GW Plumbing. By 11 that morning he had someone at my house to replace the pump. I was concerned I was going to be without water for the weekend and REALLY appreciated their SUPER FAST response. After the install the service man wrote the invoice and while I thought it was a little high I was just glad to have it done quickly and I could get back to my life. About a week later I got a letter from GW Plumbing with a check from them. They had found a math error on the invoice and WITHOUT me prompting them sent me a refund for the correction. WOW!!!! I was sooo impressed!

Joseph N.
Mar 2018
3.0
They just did an inspection and said my softener was broke and wanted to sell me a new one and never did a call back.

Denise S.
Dec 2017
5.0
Yes, I recommend this pro
$60
Excellent! Educated us on the system we have and how to maintain it. Gave us estimates on parts & labor if needed. We are very grateful to Angie's List for this. We saved so much & with no pressure to buy new.

Thomas P.
Oct 2017
4.0
Yes, I recommend this pro
Very well.

Gary H.
Oct 2017
5.0
Yes, I recommend this pro
$1,000
Excellent. Estimate of prices was provided before the work was performed and there were no deviations. New heater and installation were provided the next day after call.

Steven O.
Aug 2017
5.0
Yes, I recommend this pro
They indicated the salt need to be dropped as it created a hard dome allowing gap in the salt

Christopher H.
Aug 2017
5.0
Yes, I recommend this pro
$850
Perfect, did all work same day. The technician could not have been any nicer or more professional and work was to very high standards. They are my go to company from now on.

Julianna F.
Aug 2017
1.0
$100
TamiLyn came out and performed the water testing well enough. However, she told me there were a lot of issues with my system, basically said the only thing working well enough was the pump and I could get everything replaced and fitted for around $6000. I got another personally recommended company for a 2nd opinion and it turns out all I needed was a $65 service. On top of that, she changed the settings on the water conditioner so that I would run out of cleaned water; I assume so that I would be convinced to pay the $6000. I've now heard that this is typical of her so if you use this company, don't believe what she says and always get a 2nd opinion. It saved me a lot of money!

Melissa J.
Aug 2017
5.0
Yes, I recommend this pro
Dan was extremely professional and incredibly reasonable. All the other places that I contacted said they couldn't come out until the next week. Dan made arrangements to come out that day and replace our water heater. He was here many hours making adjustments to the new unit on a sweltering hot day. I couldn't be happier with his services and I would hire again in a heartbeat! Thanks Dan!!!

Cheri M.
Jul 2017
5.0
Yes, I recommend this pro
$59
Found out the prior owner had the system bypassed and it didn't actually work. The technician was helpful in explaining the system.
Response from GW Pumps and Purification
"Thank you for your business. Let us know if there is anything else you need."

David D.
Jun 2017
5.0
Yes, I recommend this pro
Work was done promptly, thorough, and professionally.
Response from GW Pumps and Purification
"Thank you for your business. We are glad we could help you out with your irrigation system by replacing your well pump. I will make sure the tech who was out to your home gets a copy of your kind review. We appreciate you."

Steven O.
Jun 2017
5.0
Yes, I recommend this pro
$1,600
GW Pump was very professional how they went about things. Call me first to see if i was present. They walked me through what they were going to do. I walked out from time to time. The gw pump people were very pleasant and answered all my questions and even replaced the condenser capacitor outside for free. I am very pleased with how the work was done.

Marvin H.
Jun 2017
5.0
Yes, I recommend this pro
Mr. O'Brien provided me with information over the phone and via email. His estimate was provided via email and was very comprehensive. I chose one of the options he gave me and he gave me all necessary information about the water tank being installed. He got me onto the manufacturer's website even after he had left the office. He scheduled the work for Friday morning, was on time, focused, and helpful at explaining everything he said he would do for the exact price he quoted. I would use him again without hesitation. Great installation.
Response from GW Pumps and Purification
"Thank you for kind review. We are glad that we were able to promptly take care of your needs and meet or exceeded your expectations. We look forward to serving you in the future."

Beth M.
May 2017
5.0
Yes, I recommend this pro
$400
Great Took the old pump out to test it and brought it back because it has a few more years of life in it. Very honest . Found the real problem
Response from GW Pumps and Purification
"Thank you for you review. We are glad that we solved your problem and have your system up and working."

Patricia M.
Apr 2017
5.0
Yes, I recommend this pro
Great very professional
Response from GW Pumps and Purification
"Thanks for the kind review."

Patricia M.
Apr 2017
5.0
Yes, I recommend this pro
Very fine tech very professional
Response from GW Pumps and Purification
"Thank you your review. We look forward to helping you in the future."

David C.
Mar 2017
5.0
Yes, I recommend this pro
$984
Very well.
Response from GW Pumps and Purification
"We sincerely appreciate your business and your kind review. Sorry you had to miss a golf game because your water heater started to leak, but glad we were able to get it replaced on the same day for you. Thanks again!"
Showing 1-25 of 51

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

GW Pumps and Purification is currently rated 4.6 overall out of 5.

GW Pumps and Purification accepts the following forms of payment: CreditCard

No, GW Pumps and Purification does not offer free project estimates.

No, GW Pumps and Purification does not offer eco-friendly accreditations.

No, GW Pumps and Purification does not offer a senior discount.

Yes, GW Pumps and Purification offers emergency services.

No, GW Pumps and Purification does not offer warranties.