Doug Hambel’s Plumbing, Inc.

About us

Additional E-mail - [email protected]. Additional contact name - Charlene Hambel. Additional Services - sewer line replacements, water line replacement, fiber optic camera pipe inspection, leak detection, insurance inspections, septic inspections, backflow device installations & drain cleaning.

Business highlights

Emergency services offered
37 years of experience

Services we offer

New construction, commodes, faucets, garbage disposals, generator lines & drinking fountains., install hot water heaters, installations & repairs, natural gas piping, plumbing remodels- kitchen & bathroom, replacements, sinks, water filtration, whole house re-pipe- water & drain lines

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.541 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
2%
3
5%
2
2%
1
7%
Showing 1-25 of 41 reviews
Joe G.
Aug 2022
5.0
Yes, I recommend this pro
Very courteous and helpful phone service with Vanessa. A few quotes from other companies I thought were high. Doug Hambel’s plumming quoted a resionable rate. They sent out qualified individuals to remove and replace our unit very quickly. I would highly recommend!! JOE

Doug B.
Sep 2019
5.0
Yes, I recommend this pro
$5,000
Doug Hambel's Plumbing sent an excellent team to re-pipe my condo. They were first class technicians and performed professionally. They explained what & how the job would be executed, They answered my questions to my satisfaction when deciding the details of the best solution. They were friendly and well mannered. They even befriended out 15 lb Attack Poodle. All three of the technicians definitely knew what they were doing, crawling around in the rafters and working in tight quarters, and not one curse word!

Felix N.
Mar 2018
1.0
Web site said free estimate, I offered a video recently taken by another licensed plumber of the possible problem, would not accept video, wanted to charge me another $250 to video the sewer line before giving me an estimate. So much for customer service and free estimate. I have 3 rental properties, I guess they don't want my business now or in the future. I am a licensed Real Estate agent in Maryland and own a property rehab company in Maryland. Most companies in Maryland will use another licensed plumber's video as a guide to providing an estimate otherwise if I want two or three estimates for a job I would have to pay each plumber to video the line independently and pay a $250-300 fee. That is ludicrous.

James B.
Apr 2017
5.0
Yes, I recommend this pro
$900
Exactly as expected and we were very pleased.

Steve P.
Apr 2017
3.0
Yes, I recommend this pro
$125
Great, took the associate 5 min. and cost me $$125.00. WHY??

Dale W.
Mar 2017
5.0
Yes, I recommend this pro
$160
Fine Called and someone came out the same day and repaired system

Mary C.
Feb 2017
3.0
$360
He brought 2 guys with him. They were goofing around and inappropriate. He said that both guys were apprentices so he had to supervise the one through the whole process, while the other one just stood around. I didn't really like being used for a teaching experience, and I thought the price was excessive.

Patti V.
May 2016
5.0
Yes, I recommend this pro
$1,075
Doug Hambel was the fifth plumber that I called.  One cancelled on me the day before the installation, two never called me back and one said it would be four weeks before they could get out.  Someone from Doug Hambel came out quickly to look at the job so they could quote it.  It took a couple of weeks before they gave me a quote.  I was about to give up on them when they called with a reasonable quote, less than the first quote when the plumber cancelled.  I was very happy when they scheduled the job two working days after I accepted the quote.  Three very professional men came out exactly on time.  When they unpacked the tub they noticed a small scratch.  One gentleman took the tub back to the warehouse and quickly came back with a tub while the other two continued working.  They installed the tub quickly and professionally and left the bathroom as clean as when they arrived.  I couldn't imagine a better experience.

Nancy T.
Mar 2016
5.0
Yes, I recommend this pro
$165

Called Hambel Plumbing mid day. Office personnel very friendly, set our appointment up for next day with a two hour window of arrival and gave us a call half hour ahead of arrival time. Prompt timing, very proficient. In & out. No mess, cleaned up work area.  Plumber pleasant, polite, knowledgeable. After using two previous Plumbing companies and two fly by night "wish they were Plumbers", this Doug Hambel Plumbing was GREAT. Price wise - very reasonable. Keeping in mind cheap can be a 2 hour job with a reputable Plumber or a 5 hour job with a "wanna be" . Cost is the same but the outcome can sure be devastating!!! Thank you Hambel Plumbing.



Jack H.
Mar 2016
1.0
$630
I phoned their office on Monday 3/14/16 and explained that my mother's kitchen sink faucet was broken and unusable. She lives in a mobile home and we needed them to come out and measure before ordering the new sink and faucet. They sent out a plumber late Tuesday afternoon and we recieved our measurement of 19"x33". So far so good. Then we attempted to visit their office and speak to someone about ordering what we needed to get the job done. The ordering person was not avialable. My husband returned the following day, she still was not available but he was assured he would receive a quote via email the follow day. I called Friday at 2:00pm and was told Kimberly was with a customer and would call me back. I questioned if they were even interested in our business and was put on hold. Kimberly came to the phone and said she would have a quote to us via email soon. I called at 4pm concerned that we did not have a quote yet and the close of business was fast approaching. We received the quote Friday after hours so of course we would not be able to get anything on order until Monday morning. 
On Monday morning 3/21/16 I once again had to wait for a call back. When the call finally came 1.5 hours later I was told that the sink would take 5 days to come in after the order had been placed. The week prior I was told they could have the sink in a day or two. At this point, due to my complete frustration that my elderly mother had been living without water in her kitchen for a week, I told them I had decided to go another route. 
I was able to order the same sink they offered for $35 less but found a comparable one for $60.98 less at Home Depot. It will take another 4 days for the sink to come in but we will be waiting either way. If I had known what I would go through with Doug Hambel's Plumbing I could have ordered the sink last week when this began and it would have been installed by another plumber by now. Instead my mother will have to wait another week to have water in her kitchen. I will never use the services of Doug Hambel's Plumbing again nor do I recommend them.

Cheryl K.
Mar 2016
5.0
Yes, I recommend this pro
$150
.

Barbara C.
Jun 2015
1.0
$126
The provider came several times to clear drain and replace toilet tank vale. Ryan came twice and Mike came the last time. Ryan was sweet. I had to call them out again because the work was incomplete. Mike was very rude and I called and spoke Sharlene to tell about my experience and she was rude as well. In total I have reached out to them 4 times. Their attitudes overshadow any work with this company.
Response from Doug Hambel’s Plumbing, Inc.

"I am Charlene and I would very much like to respond to this review, to clarify some misconceptions here. This complaint is in regards to a service call we did a month ago, and we worked on the old pop up assembly and had to order a part to repair it, (due to its age) but we have no record of a request to work on a commode that day. There is also no record of us working on it while there either. This owner was calling to come and repair the commode last Thursday, the 12th, but also was complaining about a previous service tech that had been there a month prior to fix the lavatory drain. She was told it was Mike, who is one of our top service technicians, he always receives great reviews and we also call many of our customers to follow up on the call, to insure that our customers are pleased with their service. I can honestly say that there has never been a complain with Mike's personality, or work performance, and he is highly requested by many of our customers. However, when I was told by my service representative that this customer was upset, I did call myself, as soon as I was told, to discuss her concerns. I told her I apologized if she was unhappy with Mike's demeanor, I also told her that we had no record of every working on her upstairs commode, but in an attempt to satisfy her, I would gladly send another tech, Glenn, out to fix her commode at no charge that day. We were willing to do this to satisfy our customer, even though we had not failed to fix it prior, as we had never worked on it. She said she didn't know Glenn, but he has been to her home, on 3 or 4 separate occasions, to do other repairs. This customer has been with us since 2010, over 5 years, so we have satisfied her with repairs in the past. I assured her that Glenn was good and we would gladly come out and she agreed to us coming out that same day. However, she went on to say that she didn't want Mike there because she was in fear for her life, she also said that she was afraid he would come back and vandalize her home, to which I replied, that was an uncalled for and outlandish statement to make. Our techs are all background checked and well trained plumbers, and I want to reiterate what a wonderful employee he is, with great reviews for years with our company. She was getting more and more upset as I tried to calm her and she said that the entire State of Florida was like this and that all service people vandalize and harass customers throughout this state. It was at that moment that I realized that the conversation was not going to end well and there was no way for me to satisfy the customer when she was so paranoid of every tech that may come to her home for a simple repair. I apologized to her for any misunderstanding, and although feeling badly for her obvious paranoia about people in her home, I told her that in the future, she may be better served by another service company, because her statements were getting more and more disturbing. She did agree to the free service anyway, but she called back within 30 minutes, and cancelled the call and said, "you just wait and see what I'm going to do". I called Angie's List myself, quite taken aback by her outlandish comments and verbally noted our concerns. I am now replying in response to her post as we strive very hard to please our customers and have done so for 27 years! Our previous A ratings from customers on Angie's List, should show how hard we work to satisfy and we have an excellent record at the BBB as well. Thank you for the opportunity to express the other side of this conversation, we certainly do appreciate that courtesy."


Robert D.
Feb 2015
5.0
Yes, I recommend this pro
$250
Everything went well. Doug even came back on one call to check on an issue his assistant noticed. They left a clean work site as well.

Jane M.
Jan 2015
5.0
Yes, I recommend this pro
$252
Before Thanksgiving I had a leak in a bathroom where another plummer came out twice to fix. After Christmas it was still leaking. The small leak suddenly turned to be a large leak.   Some friends on Facebook recommended Doug Hambel plumbing.
I called on a Friday afternoon when the leak left the toilet unusable.  They came out the next morning even tho they are closed on Saturday.  They were here for a couple of hours and did a lot of work.  They removed a lot of roots from the pipes which leads to my septic tank.  Very knowledgeable and friendly.  

Mary M.
Jan 2015
5.0
Yes, I recommend this pro
unknown

Susan P.
Sep 2014
5.0
Yes, I recommend this pro
$85
We contacted the provider based on other Angie's ratings. The technician arrived promptly at 9:00 AM (scheduled arrival was 9-noon), took about 45 minutes to remove the disposer, clean it and reinstall it. He was very thorough, didn't make a mess and didn't want all our money to do the job. The price of $85 was a little low, in our opinion. Overall, excellent work.

Rhoda B.
Aug 2014
5.0
Yes, I recommend this pro
$500
unknown

Jason R.
Jul 2014
5.0
Yes, I recommend this pro
$102
Needed washing machine valves replaced due to a slow leak. Called office on Thu, and work was scheduled for Mon 11am-2pm. Office called letting me know plumber was on his way over to the house. Plumber showed up around 1:45pm and completed job around 2:15. Nice person to work with and great price for work done. Would highly recommend and use again.

Susan F.
Jul 2014
5.0
Yes, I recommend this pro
$100
This company has done superb work. Seriously, my heros.

James W.
Jun 2014
5.0
Yes, I recommend this pro
$200
unknown

Vincent T.
Jun 2014
5.0
Yes, I recommend this pro
$190
Dave was the person who was sent to perform the job When he arrived and went into the kitchen he knew exactly what the problem was very knowledge and knew what he was doing Cleaned up after himself and was very courteous 5 stars for Dave

Gabriele R.
May 2014
5.0
Yes, I recommend this pro
$145
Doug Hambel's Plumbing was able to send someone out the same day! I called around 11:30 am and Dave arrived at my home around 4:30. The person that worked at the office called me as a courtesy to let me know he was on his way and would arrive within 30 minutes. The person they sent was great! Dave knew exactly what the problem was as soon as he evaluated the situation wand went to work. He knew exactly how to proceed. Was professional and had the equipment on his truck to get the job done. Everything went as quoted on the phone. The minimum/maximum quite quoted on the phone was honored; no surprises! Will use again if I ever need a plumber.

Hiram M.
Apr 2014
5.0
Yes, I recommend this pro
$140
unknown

Wanda M.
Apr 2014
5.0
Yes, I recommend this pro
$145
I had some questions/concerns after the first visit. I contacted the office and they exceeded my expectations. They had someone return and the individual took time in listening to my concerns and informed of my options. Excellent and professional. I highly recommend Doug Hambel’s Plumbing



Kathy O.
Mar 2014
5.0
Yes, I recommend this pro
$145
Called this A.M. Dave arrived here, as scheduled. He was very professional. He explained what needed to be done. He cleaned out the outside drain. He insisted we check whether the problem was resolved, by filling and emptying the washing machine and did not leave until he ascertained all was well. This was a great experience and will call them for future needs.
Showing 1-25 of 41

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Doug Hambel’s Plumbing, Inc. is currently rated 4.5 overall out of 5.
Doug Hambel’s Plumbing, Inc. accepts the following forms of payment: CreditCard
No, Doug Hambel’s Plumbing, Inc. does not offer free project estimates.
No, Doug Hambel’s Plumbing, Inc. does not offer eco-friendly accreditations.
No, Doug Hambel’s Plumbing, Inc. does not offer a senior discount.
Yes, Doug Hambel’s Plumbing, Inc. offers emergency services.
No, Doug Hambel’s Plumbing, Inc. does not offer warranties.

Contact Information

4190 Dow Rd., Melbourne, FL 32934

Share project details to get started.