Better Hardwood Flooring

Just had Steve install a small area of wood in our house. This is our fourth time working with Steve, and he did an excellent job as always.

Super job Steve and Sean are great guys to have working in your home. They are hard working and very precise. Steve will also very accurately measure the square footage of the job so you are not paying for more wood than you need. Real craftsman, I would certainly use  them again.!!!!!

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All aspects of the job went smooth. Appointments were kept and punctuality was apparent. Steve has done all of the floors in the house. I will be contacting him in the future to install crown moulding.

They did an excellent job. Didn't take any shortcuts and ensuring that the job was done the right way and installed correctly.

Steve and Sean did an excellent job installing our engineered hardwood floors. They were able to survey our home and give an estimate quickly. The estimate was accurate and Steve advised us of any necessary problems or precautions based upon our home's condition and moisture levels. A test was performed to determine the moisture in our concrete slab which we were told by an outside source is rarely performed but necessary to ensure correct installation procedures. They arrived at the scheduled time each day and were flexible and creative with the deconstruction prior to installation, preparation of the surfaces, and while installing our floors. We had wood floors put into a long great room with dining and living areas, so Steve suggested we run the boards across the room instead from end to end. It looks fantastic and he was right! Both Steve and Sean were professional, polite, and really funny. By the end of the job they were almost members of the family, even the dog adopted them. Most important is that their workmanship was more than we hoped for and the end product has been worth every penny. Hardwood is a major investment for most of us and we found out it is never a simple job, so invest in a knowledgable, experienced, proficient installer. That would be Better Hardwood Floors and Steve Cook (and Sean).

EXCELLENT JOB!!!!!!
We are very happy with the job Steve Cook and Sean did for us. These guys are highly professional and highly skilled. We ran into several unexpected interuptions due to an unrelated water leak. This became a long drawn out process involving plumbers and foundation specialists. Steve told us we had more than enough problems to deal with and that he and Sean would work around our schedule. This really threw them off schedule and there was never a complaint or negative word. We recommend Steve change the name of his company from Better Hardwood Flooring to THE BEST HARDWOOD FLOORING!!!!

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Steve was always professional and worked around our schedule. Flooring was completed in good time and looks beautiful. He provided information on cleaning and care. I highly recommend Better Hardwood Flooring for flooring installation and will use him again .

They did it in a timely manor and did good work.

Everything about them was top rated. They do a very good job. I can't say anything better. They actually sold well to my wife on having it all on the other rooms with the quality of their work and the timeliness and everything. My wife was hesitant about having the first room done and then with the quality of work and how well it looked and everything, with the finished product, she agreed that we needed to do the rest of the rooms.

Purchase and installation went very smoothly. Dave pointed out water intrusion, from the outside, and suggested a method of repair instead of just completing the installation and not saying anything about it. I never would have known about it otherwise. My repair is complete and successful. Thanks Dave for being honest and helpful.

Great experience. Had professional vehicle, dressed professionally...as you would expect a flooring specialist to dress. Both acted very professional and, watching them, really knew what they were doing. Cleaned up everything after finishing the work and left the floor spotless. One can't tell where the original floor ends and the repairs began. Price for repair very reasonable. Would recommed them completely!

I researched and saw him on Angie's List, everything that was said about him seems to hold true. He's a great guy. I think the estimate was reasonable. He's very knowledgeable. The staff is professional, polite and punctual.

The results are excellent! Steve Cook provided the best estimate for installation from those that I contacted. His craftmanship is beautiful. He did a great job aligning and blending the new boards in with the existing boards. One of the frustrations I had with prior wood floor installations, was leftover glue laking through the boards. Not the case with this installation - it was very clean. The work also included patching the concrete floor to ensure the surface was level for the hardwood installation. Steve also worked around our constraints, as we had to keep some furniture in the rooms where the hardwood was installed. He was on time everyday and kept us informed of the next steps. There was very little wood left over after completing the installation, which kept the wood purchase price to the minimum amount.

Excellent

Our experience was excellent. They did great work. They were neat and clean. They were on time. They did a wonderful job. We were totally satisfied. They are not pushy at all. They are more concerned about the customer than anything else. We were satisfied in every aspect.

Steve Cook was very professional and we would definitely use his company again.

This was a positive experience. I would recommend to anyone looking to install hardwood flooring.

I did not want my home to be torn up completely during this process. I asked Steve if he could do the rooms one at a time, that way I wouldn't have all my furniture piled up in the bedrooms. He said that was no problem at all. He didn't act like I inconvenienced him at all. I've noticed some contractors will initially agree but act lousy to-wards special requests. This contractor was not like that at all. He removed the carpet and completely finished the flooring of my great room in one day. The next day he did the same thing for the living/dining room. He worked so quickly, I didn't have time to have my grandson move the heavy hutch out of my kitchen. The contractor carefully moved the hutch (after I emptied out the dishes and such) out of the kitchen so he could finish my home on time and put it back in the kitchen the next day when the glue had dried. I am very pleased with the service and the general disposition of Steve the owner. He answered all my questions, answered the phone every time I called, (even on Sunday evening when I had to call him to reschedule the following Monday because I had to go out of town for the day). The results are beautiful. My new floors are perfect and they flow throughout the house. You would never know that he did each room individually. I wish that every home improvement job we have had went as smoothly as this one.