Anderson Brothers Inc

Never fixed the leak, blew off phone calls, once the check cleared for the roof they were unavailable and unreachable. UNPROFESSIONAL

one month before storm, lost shingles and had major leaks sent 3 e-mails and called was told twice he was coming out that day no show no call backs no nothing there are even nail heads showing also shingles not below drip edge I told them during install the type vent ridge would leak I was told it was new and improved and was promised it would not leak well it did a lot. I would stay away from these roofers I make sure anyone who ask me for ref. they do not get it...

Had Mike work on roof to stop leak back in October of 2016.The leak is still not fixed after several attempts to fix it.Now they keep saying that they are going to come out and fix it or refund my money back.But now I keep getting blown off and ignored.I don't believe they intend to honor their commitment and do the job I paid them for.

Did great job

unknown

They were very good, I'm very satisfied.

Unlike others who have recommended the window installation work of
Anderson Brothers, Inc., we were very dissatisfied with their services.
We received our bid ($6,265) on 1/2/14 to replace eight windows with
Softlite Double-Hung Impact Glass windows. While not a bargain, we
accepted the bid as offered because it was in line with others we?d
received and Dale (the owner and bidder) was personable and seemed
professional. The company?s professionalism ended there.
We paid our $2,000 deposit on 2/12/14 and were told the windows should
arrive from the manufacturer in approximately three weeks. After four weeks
had elapsed, we called to ask what was going on. We were told the
manufacturer was ?backed up? and Anderson couldn?t predict when our
windows would arrive. We found that reply odd: a company that deals with
a limited number of manufacturers should know its business well enough to
give its customers accurate information. Instead of three weeks, the windows
arrived in five.
The windows were installed, as promised, in one day (3/21/14). We were
unhappy with several less-than-professional actions by the installers
that day. Without asking, they posted two advertising signs in our yard by
driving stakes into the ground, which could easily have damaged sprinkler
system pipes. The signs advertised Window Guru, leading us to believe the
work had been subcontracted to another company. The signs were left in our
yard at day?s end. One of the workmen inattentively walked through a closed
screen door, ripping out the screen. It was re-screened but with an annoying
sag and was later repaired properly, on a subsequent visit. Two window sills
were deeply gouged, then inadequately caulked. The worst mistake, however,
occurred in our main bathroom: instead of the window we ordered, with
completely frosted glass, the one installed was frosted on the upper half
while the bottom half (looking into the shower) was clear. The mistake was
blamed on the manufacturer and we were told a replacement would take,
you guessed it, approximately three weeks. 
Really? The manufacturer?s mistake and it would take them three weeks to
rectify it? No concern on the part of Anderson Brothers (who had been paid
in full) to demand a faster replacement? No concern that my wife and any
guests would be showering in a fish bowl? But wait! It turned out that the
replacement window was ready in NINE WEEKS. During that time, we
received no phone calls of explanation or apology. Our inquiries were
answered with terse vagueness and seeming unconcern.
Very unprofessional!
During this interim, we arranged to have a workman return to re-caulk the
window sill gouges. The appointment was set for 9:00 A.M. on a Friday.
My wife arranged her schedule to be home at that time. The workman
called at 11:00 A.M. to report he was ?running late.? He called two hours
late then told her he would arrive at 1:00 P.M., six hours after the original
appointment. His actual arrival time? 3:00 P.M., EIGHT HOURS LATE!
My wife?s entire day having been wasted, she called and spoke to Dale
Anderson and requested compensation of $100.
He basically laughed in her face.
But the lack of professionalism didn?t end there. The replacement window
was installed on 6/3/14. It was fully frosted, but IT DIDN?T FIT! That?s right,
it was a half-inch too small, meaning it couldn?t be locked. The second
replacement window? Right again, ready in three weeks! It was installed
on June 27, 2014, completing an eight window installation that was begun
three and a half months earlier. The final installer told my wife, ?Don?t take
 it personally, but I hope I never see you again.? He needn?t have worried;
no one from Anderson Windows/Window Guru will ever see us,
as customers, again!

They were very efficient and I don't think it took them much time to put them in. They are very nice windows and when they put in the screens I was really satisfied and had no problems at all.

excellent job. Very polite and professional

They were great and absolutely perfect. They did a good job, they cleaned up their mess and we don't have problems with the windows. Their service was excellent and prompt.

Windows and doors were as advertised.. very impressed with overall quality

After a delay due to the shower base being on back order, the work began. There were several unexpected problems, but they were addressed as promptly as possible. When one crew appeared to be working too slowly and not as adequate as the contractor wanted, they were replaced and other workers were here to do the job to the contractors satisfaction.. As this was a one bath residence the workman stayed as late as necessary to insure I had a working toilet and shower. After they felt it was complete, I asked for some additional detailing, and it was done the following day without any delay, at no extra charge,. Infact they reduced their original estimate by giving credit for unused allowance on materials. Given the problems and the promptness with which they were addressed, I would recommend this company and certainly hire them again.

The whole process went very smoothly.  The office and field staff were all very pleasant and responsive.  Very professional installation methods.  They cleaned up the job site quite well.

Did an excellent job , and was completed in one day !

They are an outstanding company. I recommend them to anybody. They do a great job and I am happy with the job they did.

unknown

It went spectacular.From the owner Dale to Kim in the office to Jerry and Jason who installed the two windows with great professionalism.They cleaned up afterward and painted and corked all trim.Beside the great job they did,they were good,honest and trustworthy people.I would use them again in a heartbeat..I highly recommend them.

They did a great job at a fair price.  They were reliable and profesional.  i used them before this too and they did an excellent job.

Anderson Brothers Inc was by far the best service I have received since the start of my home renovations. The service, price, and quality was exceptional. They went above and beyond my expectations. They worked closely with us from start until finish. Somehow they managed to turn my barely functional dump of a bathroom into a little piece of paradise! I am in love with my new bathroom and plan to use them for my next remodel job.

My experience with Anderson Brothers has been exemplary. Dale, one of the owners, came for the initial meeting, and then returned to measure.  He spent ample time explaining my glass options and the pros and cons of the product available. The quote was delivered via e-mail that evening and I felt was a fair quote, so I acquiesced to the proposal and the product was ordered.  It arrived at the time I was told to expect it, his crew came out this past Saturday and worked non-stop until 3:00 PM when it was finished.  The glass, and workmanship was exceptional, and the crew cleaned up after themselves prior to leaving.  I have a sliding glass door with a large opening for K9 ingress and egress left to be installed by them and I anticipate being as happy with that as I have been with my new sun room.
Regards,
Sam Thompson

The Anderson Brothers Incorporated crew (Darrin, Dale and Adam) arrived exactly at 8 a.m., as they had promised.  They removed our 11 old awning-type windows (not an easy process) and installed 11 new hurricane-impact windows. They finished everything by 3:30 p.m. and only took a 1/2 hr lunch break. 
In addition, they cleaned up every single bit of project-produced trash inside and outside of our house.  They carefully "shop-vac" removed all dust "bunnies" that were behind furniture, under the beds, etc..  Finally, they replaced all our curtains/blinds and plugged in everything they had unplugged.  
Darrin, Dale and Adam were punctual, polite, professional and personable!  We have never before experienced such a great day while undergoing a major house project!
The windows are absolutely beautiful...a testament to a company that really cares about its customers!
We would hire them again in a heartbeat!

They were total professionals.  Used quality products.  Installation done perfectly in one morning.  Our windows are very large.  They removed old window glass before removing the old frames, so there was no broken glass during removal.  They cleaned up afterwards and reinstalled our inside blinds.  This is the second time we used them.  

Dale came out for the estimate and ordered the windows.  It wasn't long before they called to arrange to do the job.  They even did work on a Sunday.
They were prompt and efficient.  Even though the stucco removal around the windows was messy and dusty they cleaned everything up.  They even vacumed the areas in and out of the house and cleaned the windows!  The workers were courteous and worked quickly and efficiently.  They were careful not to leave any scraps of anything around the house.
Everyone I was in contact with, from office to installer, was courteous aqnd professional.
I would recommend them and would use them again.

Our experience with Anderson Brothers Inc. went really well.  Would recommend doing business with this company.

Darrin Anderson communicated throughout the process.  The prices were the best of the three bids we got.  He helped us select doors and he ordered them for us.  He and his very able daughter installed the project themselves.
Everything went smooth.  There are some touchup issues that we need to finish since the new doors were not exactly the same as the old ones.  To be expected.   Darrin took all the old stuff with them and left the jobsite clean.